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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 392 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the Smart Wi-Fi Video Doorbell's excellent video quality, ease of installation, and generally good battery life. Many also appreciate the wide field of view and effective night vision capabilities. However, some users find the app experience cumbersome and the price point relatively high. The subscription cost is also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 392 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Doorbell camera is awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture clarity! easy to set up and really easy to use app! Awesome sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arlo 2K doorbell camera! I originally had the Arlo Essential Doorbell, The 2K video quality is superb! Even at night! The installation was easy. Very satisfied with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent surveillance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment I've ever made. I have access to real-time and past broadcasts. You only have to pay a monthly subscription. But it's an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    It’s nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it’s good easy to install and quality of vid it’s good

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Recommended product, however purchase subscription

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the quality of this camera is very good. My only complaint would be even though we have very fast internet at our house, there is sometimes a lag when it comes to connecting to the camera and retrieving past clips that are recorded. I would also add that by purchasing the monthly plan, this significantly increases the quality of the hardware and what it can do. When traveling it has been spot on in capturing events taking place. A user will certainly find benefit in taking advantage of the zones to capture the correct areas you are looking for. I would certainly recommend.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Taylor,

      Thanks for writing a review about the Arlo camera and we're glad to hear you're liking it so far! If you have any trouble with the app, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Battery life, Video quality

    Rated 3 out of 5 stars

    Ok upgrade with some disappointment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality better than gen 1, onboard battery is nice. Would be nice if there wasn’t as much of a delay from accepting a call to seeing video. Sometimes the chime doesn’t go off.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and works well on the app. Very easy to install and takes less than 5 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great viewing angle, resolution, and night vision. Big upgrade over my first Gen Nest doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Pro/Con Review of Arlo 2 Doorbell Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro’s: Easy to install, pairing to existing Arlo system was easy, and video quality is excellent Con’s: Low voltage charging does not work, battery life is decent but could be better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install great video cheap subscrition will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the application lets me see when battery is low. Good product.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great sound and excellent picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The video quality is subpar

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image is not great, but it works as intended. Connection is fast and responsive. I have one wired and one on battery, which lasts several months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent doorbell, but extra features cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning my Arlo doorbell when I realized I'd have to pay to have features like person and animal detection. Also while the video quality was great there was delay in live mode and I didn't like how when someone rang the doorbell it gave me an actual phone call. I plan to add video cameras next and I just preferred another brand and decided not to invest in the Arlo ecosystem. Maybe someone's cup of tea, just not mine

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Doorbell system. I use it with batteries and it well exceeds my previous Ring doorbell. Good quality video as well and differentiates between people, animals and cars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it always get alerts and notifications when not home and very, very helpful and keeps u and your home protected.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell was easy to install and connected to our wifi quickly. The picture and sound quality are excellent. The app makes it easy to change settings, arm and disarm, and review videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple Install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple step-by-step instructions. Pairing was easy. There are lots of good videos to view and learn more about the product and its capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo doorbell. Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install. Does a very good job. I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good Video Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right and the video quality is great. My two gripes are that it does not have a remivable battery like the 1st gen so you have to take off the whole unit to charge it and the Arlo app is a little cluttered.

    I would recommend this to a friend
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