Customer Ratings & Reviews

I recently purchased the ARRIS SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo in Black, and I couldn’t be happier with my decision. This device has truly transformed my home network experience. Performance: The speed and reliability of this modem/router combo are phenomenal. With DOCSIS 3.1 and Wi-Fi 6 technology, my internet connection is blazing fast and incredibly stable. Whether I’m streaming 4K content, gaming online, or working from home with multiple devices connected, the ARRIS SURFboard handles everything effortlessly. My download and upload speeds have significantly improved, and I no longer experience any lag or buffering. Setup: Setting up the ARRIS SURFboard was a breeze. The user-friendly interface and clear instructions made the process quick and straightforward. Within minutes, I had my network up and running. The SURFboard Manager app is an excellent addition, allowing me to monitor and manage my network effortlessly. Design: The sleek black design of the ARRIS SURFboard fits perfectly with my home decor. It’s compact and doesn’t take up much space, yet it packs a powerful punch in terms of performance. Features: The Wi-Fi 6 capability is a game-changer. The increased coverage and faster speeds are noticeable, and I appreciate the improved security features that come with it. The modem/router combo also supports a vast number of devices simultaneously without any performance issues, making it perfect for a busy household like mine. Value: Considering the advanced technology and the superior performance it delivers, this ARRIS SURFboard is excellent value for money. It has eliminated the need for separate modem and router units, simplifying my setup and saving me money in the long run. In summary, the ARRIS SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo in Black is a top-notch device that offers exceptional performance, easy setup, and great value. I highly recommend it to anyone looking to upgrade their home network. It’s a five-star product all the way!

Works smoothly and efficiently good speeds and easy set up

I bought the Arris SURFboard Modem to replace the Xfinity modem I had been renting from them at an extravagant cost per month. It's been one of the best purchases I've made, because it has paid for itself and saves me money every month...and it works perfectly! Thanks Arris--and thanks BestBuy for this, well, best buy!

I'm impressed how one small Box can replace a Router and Modem and still get me faster Internet exit. As well my Picture on the TV is so much clearer, brighter Colors even without CableBox. I got rit if thst too. Ps for the Setup i recommend a Geek Squad team member

The setup process was easy and straight forward. The most difficult party was getting through to Cox technical support. The real star of the show is the router's WiFi strength. You have 2.4ghz and 5ghz bands to choose from, the ARRIS DOCSIS 3.1 G34 model gets the 5G signal EVERYWHERE with full strength I use 2.4ghz for a Brother printer I have. The router is located behind the tv in my living room and the wifi signal is amazing: in the bedrooms, the bathroom, kitchen you name it. I recommend this modem/router.

Works great with my Xfinity Comcast WiFi subscription

The item is easy to set up, affordable and fast delivery.

Losing signal frequently. Not covering much area. I would’ve purchased different one.

You can't really get a better router modem combo than this for all your needs. It has a very strong radius and extremely fast speeds, especially connected to mobile devices. It took me a minute to set up through my cable provider, but I would recommend that you just call them direct. Don't try to set it up yourself. It'll be much faster.

This modem is great with wifi and provides closer speeds to what i pay for compared to comcast moden was rented for 8 years at 16 bucks a month so its well worth it to own ypur own. Plus with total tech protection you have no worries. If your on the fence the set up is simple only a power cord and a coaxial cable and comcast will activate with about 15 minutes of your time. Thabk me later

The product works great and the modem router combo is good value. Setting up with provider, Xfinity, was very easy. The smartphone app is needed to set up the device. I was able to do so and rename my network and password, but the app has technical issues that doesn’t allow some of its features to work. Its okay as the device otherwise functions great!

Excellent and reliably fast wifi using this router modem combo! I appreciate the ease of setup and rarely if ever experience disruptions.

Solid Router/Modem combo. Pros: fast, looks nice, compatible with major isp. Cons: app is not very intuitive. Great option on sale.

Set up was it easy as 1 2 3. Seems to work very well switches between 2.5 and 5 seamlessly.

Amazing modem router combo. Easy to setup, brings out the best in my internet service. Besides the speeds i think the most impressive part is the wifi range is far longer than any I've ever seen. I can get half way down the street and still have signal. My only slight complaint is the built-in in software is a little lacking doesn't give as much control as id like and isn't the best to navigate. Otherwise I would of gave it 5 stars

Great speeds and very easy to set up! My total Tech membership makes it a no-brainer!

Needed to upgrade when we changed internet providers and wasnt doing to do the “its only $10 a month for as long as you have internet!” Settings are easy to change via the app or web browser. Connection is steady and speed test proves speed is at spec! I also make use of the ethernet connections on the rear for our PC’s Would recommend!

no loss of signal for the whole house for a few months and pretty easy to set up compared to my previous 7 year old ARRIS

Easy to set up, works well. It’s compact. No issues.

Very easy to set up, great range, very fast wifi internet connection. So far no drops. Very amazing