Customer Ratings & Reviews

Easy setup, better speed than I had before, and love this!!!!

although I got it to finally work, this modem’s wifi seems weak compared to the motorola one it replaced. the instructions and web app are very unclear marginal in utility. it took me three days to get my various wifi device to work; two of them would not work no matter what i did and had to be replaced. of the ones that i did get working it was only because i had to erase all previous wifi networks and create new ones - what a pain! the two devices that would never work turns out to work just fine on another wifi network with a different brand modem of same specifications.

It was really easy to set up and all my devices are linked.

Easy to setup and customize my firewall settings for port forwarding, the speed is also nice.

Easy set up good signal! Nice device! Small and powerful machine that does not detract from any setting.

Very satisfied with the price/performance value. This product offers exceptional value and works great in our 3200 sq ft home.

Complicated. Not worth the high pice. Get something cheaper

Compatible with XFinity internet. So far so good with our 1 Terabyte speed. Easy to install!

We still have tissues with wireless Internet. But it is faster.

Difficulty initiating connectivity through my ISP. Seemed like their cross-connectivity was challenging. Otherwise, works quite well.

Fast, fairly easy to install and is compatible with spectrum’s latest 2023 updates.

Excellent performance. Great value, highly recommend

easy to set up and seems to work great. I have had it set up for about a month and no connection issues

Xfinity recommended to buy this to replace our old Arris, saying the old one can't handle the new speeds. Sadly, we had to buy a new printer because the company that makes it said it doesn't have software for it to update to the new router. Now it's our TV. Hanging on for now without being able to stream because, like with the printer, the TV cannot find the new Arris wifi network.

My current modem failed so I did research for a new modem for now and the upcoming new technology. This modem is the perfect one for my needs to future upgrade to the internet system. The modem was costly but well worth the buy. I would recommend this modem if someone is looking to replace their existing modem.

A must buy product it worth the money very hi-speed connectivity best performance of Online gaming and Streaming services. It’s compatible with Xfinity, Spectrum, and Cox Services.

Easy to Install , excellent speed . Good for long term .Very happy with purchase with Best Buy .

Purchased over 1 year ago. Still works good. This is the router you need if your Internet provider has upgraded you to speeds your older router can't handle. Worth noting g this device has a green and blue light to show the connection is active. The blue light is the one that indicates you are using Gig speed internet. This should be enough to handle most improved home Internet connections for a few years.

Fast, quick setup. A lot easier than earlier ARRIS Surfboard models

Old arris modem died. This one is a lot faster and has Wi-Fi. Got for spectrum. So far no problems.