The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
Rated 5 out of 5 stars
Wifi
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m loving this thing . Now I don’t have any problem getting wifi in my house.
I would recommend this to a friend
Rated 5 out of 5 stars
Replacement whole house computer router
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works much better than the router that was originally provided by my cable company.
I would recommend this to a friend
Rated 5 out of 5 stars
Highly recommend
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product installed easily and performs well. A big upgrade.
I would recommend this to a friend
Rated 1 out of 5 stars
eeros vs Arris Mesh system
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product itself (router)
The product itself is excellent. It worked super easy and provided a fantastic internet connection and good speed.
App for this product:
The app that Arris uses for this router mesh system is BAD! It was POORLY designed. It seem that Arris was in a hurry to complete this app. Some missing information does not provide too many options as eeros.
My final thought:
I tried this Arris system and did not like it ONLY for the app. I will def. stick with eero products. Eeros app is impressive, smooth, and easy to navigate. I have control of my wifi system with eeros.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great Router!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This replaced our Linksys router from 2015. Could not be happier with its performance so far. Lives up to its speed claims!
I would recommend this to a friend
Rated 1 out of 5 stars
Worked great until it didn’t. Dead in 3 months.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had exactly 3 months of service when it inexplicably stopped working. Troubleshooting an hour or two and I’m done. My two backup routers work fine. My old one was hooked up and operating right next to it when it failed so no surges. Lights are on just no wifi. I haven’t contacted Best Buy yet but will likely be a waste of my time. Avoid this one.
No, I would not recommend this to a friend
Customer reviews from shop.surfboard.com
User rating, 5 out of 5 stars with 1 review on shop.surfboard.com.