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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 491 reviews

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82%
would recommend
to a friend

Customers are saying

Customers often highlight the positive aspects of the 2-in-1 15.6" Touch-Screen Laptop, such as its responsive touch screen, affordable price, user-friendly interface, and the inclusion of Windows 10. However, some customers have expressed concerns about the lack of a disk drive, occasional freezing issues, its weight, and its inability to handle recent games.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 491 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good 2&1 for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it and it seems to do what it's supposed to do, work! My concern with ASUS is about longevity. I had an ASUS laptop before this and needed to replace mother board after 2.5 years. Didn't, and was reluctant to buy another, but price was to good to pass up.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Pretty solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is pretty good, has some nice features like the touch screen. Touch screen doesn't work 100% or sometimes the mouse doesn't work. Mines relatively new, and I have minor problems. Doesn't have a disc drive which sucks but overall it's a good computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I'm so glad that I waited for it to be a lower price as I basically paid half price. It's fast, sleek and it's mine. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the Fresno store and hated the way their workers treated people so I went to the clocks store. Rebecca in the computer Dept was so friendly and very knowledgeable about the product that she sold us on this computer. Good product for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has had only a minor problem which is that I have to turn on and off the computer 2 times before it will actually turn on. But overall the quality is great. Speakers sound good. Very loud. Touch screen is excellent. Gets the job done for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box of this laptop after reading the online reviews and inspecting the actual computer. It is like brand new, just had a sticker Best Buy put on it that shows the price. The sticker was annoying to remove and not a good idea on the store's part. I love that the laptop is made or metal (or whatever it is) and not plastic. It seems more durable and is more sleek. Everything about the computer works as it should and it seems to handle some large software I installed pretty well. Sometimes, when I shut the laptop down, it does not turn all the way off for some reason. Everything acts like it did, but the light on the side that indicates it is on will stay lit and I will need to do a hard restart. Other than this and sticker, I love the laptop and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features in a "2 in one" system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and now wish it were mine. This is a great computer and Windows 10 is awesome. This 2 in 1 has great features and Asus is a trusted brand. I bought the Asus - 2-in-1 15.6 Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 1TB Hard Drive - Black at the regular price of 899 and was so great-full to discover the next week it went on sale for 150 less. The sale was for a week and I was able to get a refund. BestBuy was great and the system came with a 1 year free Internet/Virus protection software also. I could go on about the techy stuff but suffice to say that the Intel i5 gen6 processor and 12 gigs of ram is a solid mid-range system that should last her for years. It's a solid build for sure. I used to build tower computer years ago using Asus motherboards so I can tell you Asus knows what they are doing and have been it the industry for many years. You won't be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do. Zero Issues. Plays Mine craft. Battery lasts 6-8hrs or so. Back lite keyboard is nice. Screen is nice

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer/convertable tablet is awesome and just what I wanted. Fast connection, reliable, and easy to use. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good battery life,very fast,1080 screen.no problem so far.was on sale for 649.gave it a try.also touch sreen is great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Pretty darned good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed with this laptop. While I don't use the touch screen much, it's nice to have the option. A few freaky things happened with some of the auto updates, but over all I'm a happy camper!

    I would recommend this to a friend
  • Cons mentioned:
    No disk drive

    Rated 4 out of 5 stars

    Great all-in-one for the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Excellent hardware, except no DVD drive. Got a great price due to open box. The RAM is awesome and very fast. Only took 15 minutes to transfer over 300gb of data from old laptop to new.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new touch-screen design. This lap top is easy to set up and to use. It is sleek looking and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop and touchscreen aspect but having a little trouble with my space-bar. It's having a sticking issue that I need to get looked after.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop for the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic laptop for the $700-800 range. It has a responsive touchscreen, lots of storage & RAM, and a great amount of plug-ins for multiple uses. What made me really consider this laptop (besides the above mentioned items), is the USB Type-C port. Not many laptops have this available in this price range. There have been no hardware issues on this laptop since I purchased it over a month ago and as such I have no problem recommending this to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great all in one laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility this computer offers. I'm able to get my office work done and play games by folding it up and placing on lap like I would my ipad, only much larger. Love that the keyboard lights up during use. The speed is okay but works for what I need. It's user friendly Windows 10 is a great bonus. I don't like that it doesn't have a cd/DVD player but I was able to buy it externally. Sound is good for a laptop. Overall happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    average unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed touch screen due to physical limitation, tried another Asus model which went back, this one is ok, would be the 4th unit, first one a few years back is pretty solid, the newest one (last month) pretty solid, this one is ok, has some hiccups, a bit frustrating, lots of junk loaded and microsoft is just slow these days, Mac is now, MS is, in a few seconds, maybe, browser kinda slow, touch screen finicky, but i think this model is on the way out. as noted above, the new i7 model we bought works better, this i5 is ok at best.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Solid touchscreen laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid touchscreen laptop. Better if you are keeping it on your desk because it's a little heavy. Improvement would be a light up keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Windows 10

    Rated 5 out of 5 stars

    Great laptop user friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the screen is also a touch screen. The windows ten seems to be running smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Freezing

    Rated 2 out of 5 stars

    Scrolling problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen. Love the backlit keys. But freezes or goes to black screen when scrolling in FB or Pinterest, then I have to hard boot to get it back. Error messages that graphics have stopped working. Guess I'll take this second one back and try for a third? Third time is a charm, right?

    No, I would not recommend this to a friend
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