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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 209 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the ASUS Chromebook Plus CX3402's long battery life, smooth and fast performance, and vibrant 14-inch touchscreen. Many appreciate its lightweight design and ease of use, finding it perfect for portability and multitasking. The sleek design and competitive price point also receive positive feedback. Overall, users highlight its ability to seamlessly handle various tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 209 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So impressive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned a chromebook before and I'm totally blown away by the performance of this chromebook. I have a desktop PC for when i need to do complex photo editing, but this is perfect for day to day internet browsing, research, and writing my blog and doing social media promotion. Everything runs flawlessly. It didn’t take me any time to get used to using Google docs and sheets. Love that it came with a year of the premium Google service that provides 2TB of cloud storage and access to Gemini AI. If you're on the fence don't hesitate, this is a great purchase and well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who relies heavily on technology for both work and personal use, buying a new laptop was a big decision for me. After doing a lot of research, I finally decided to invest in a mid-to-high-end model—and I can honestly say it was worth every penny. From the start, the performance of this laptop exceeded my expectations. The speed and responsiveness are impressive, especially when multitasking or running heavy programs. Whether I’m editing videos, joining Zoom meetings, or just browsing with multiple tabs open, everything runs smoothly without lag. It’s a huge upgrade from my old device and has made daily tasks much easier and more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product was not compatible with school system, however very fast and light really like how sleek and modern this computer looks.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Lightning fast at a reasonable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Chromebook Plus is a major upgrade from a regular Chromebook. This machine is lightning fast. No lags anywhere. Click on something and it instantly responds. I do recommend this model Chromebook for it's performance to price ratio. It's one of the less expensive "plus" options but really performs well. The battery life is less than 8 hours in my experience. That is the only issue I can come up with regarding this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 4 out of 5 stars

    Chromebooks Are Safe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work pretty good, battery life ok, screen is very nice, I would say pretty good quaility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for Senior like me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new Asus Chromebook Plus Laptop. I like that the "footprint" is small and easy to move from my usual perch at the dining room table for an occasional use in my recliner. It seems to be an excellent choice for a retiree like myself for personal use for email, Facebook and Google searches. I definitely appreciated the Best Buy customer service staff in helping me make the choice when my 13 year old ASUS finally bit the dust. I hope to get 13 years on this one and think I will.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this computer! It is fast, has a great interface, and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and performance. Design is beautiful too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very light and easy to navigate. It was a birthday gift for my daughter and she loves it!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Nice clean and compact, love it !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, super crisp display with great connectivity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook for school/college use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Asus Chromebook really hits the perfect balance of price, performance, screen size and weight. My use case for this laptop is for school use (browsing, email, presentation development, lightweight spreadsheets) and this unit is perfect for these tasks. Battery life is strong - lasting the whole school day, with enough life left for evening homework. With regards to reliability, so far so good with no intermittent crashes. Only a month in to using it, yet feels at least as good as the HP Chromebook it replaced, definitely a better value than the HP.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Fast but battery life so-so

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast and attractive for the price (especially when on sale), but it gets pretty hot and battery life is much shorter compared to what I'm used to with my older Chromebooks (Pixelbook Go, Samsung Chromebook Plus) so I ended up returning it. If I was mostly tethered to a desk I would have kept it.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    A Winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this chrome book to replace my Samsung Chrome Book. I was skeptical about Asus since I am a die hard Samsung person, but I decided to give it a try. Love the keyboard and the clarity of the pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ 5/5 – Absolutely Love my laptop the battery life easily lasts all day. It’s perfect for both work and play—I’ve been using it for everything from watching shows to charting for work and taking notes. Overall, it’s sleek, reliable, and worth every penny. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great ASUS Chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and super easy set-up took about 15 minutes. Responsive and easy to navigate. Love the touch screen and battery life last all week for basic web serving a few times a day.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great item for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, once you get used to it. Very fast processor and clear screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Chromebook user Review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using a Chromebook. However, my experience thus far has been great. I like the ease of use and all the features this chromebook provides. My only dislike is the fact this particular model does not have backlighting for its keyboard. However, this is not a deal breaker for me. I am pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price right now, this is your best browser laptop. The device is fast, good typing experience, and the screen gets just bright enough. When I first pulled the device out of the box, I did notice the weight to the device. However after a couple of days using the Chromebook I hardly notice it anymore. The Asus Chromebook when compared to the Mac-book Air, is not even a 1/2 lb more. Again for the price, weight should not be a concern. I do enjoy the typing experience on the Chromebook CX3402. Which I feel is a must when owning a Chromebook. The keys are not back lit, but at the same time I am not typing in the dark. Someone who is needing a trusting device for school or just wants a device to take care of the online browser stuff, then I would say you have found your device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Chromebook. The touchpad is better than some of the devices I've used in the past and also a decent size. Powerful enough to run any Android app I need. I installed Steam, but haven't installed any games yet.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Value EZ Set Up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple to use and set up. It seems durable and handles most tasks super fast.

    I would recommend this to a friend
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