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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 4 reviews

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75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great specs for a good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs on this laptop. This computer is fast, works really nice, and is lightweight. Not sure of the ram can be upgraded yet, but no need to upgrade so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    ASUSLaptopX509

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is unbelievable in regards to speed, efficiency, features, and the price is incredible !! Thanks very much it is truly a Best Buy !!

    I would recommend this to a friend
  • Pros mentioned:
    Functional

    Rated 5 out of 5 stars

    FUNCIONAL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very funcional, recomended for active people, for a better options use a android phone to link.

    I would recommend this to a friend
  • Cons mentioned:
    Delay

    Rated 2 out of 5 stars

    Slow as moses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed with this purchase. I thought I had the latest and greatest components with this laptop, but it is certainly not performing as such. This computer is the slowest laptop I've bought in the last 15 years. Even when not on the internet, there are unacceptable delays processing, even typing. This was my first ASUS purchase. It received a lot excellent reviews, but I don't get it. I do not recommend this laptop

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's regrettable to hear you've encountered issues with the unit performing very slow. This is not the type of experience we want any of our customers to have. Have you performed any recent updates? If not, please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Troubleshooting- https://www.asus.com/support/FAQ/1042398/ Asus

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