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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 308 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the M241DA All-in-One's ease of use, responsive touch screen, and overall performance. Many appreciate its sleek design and find it offers great value for the price. Positive feedback frequently highlights the speed provided by the solid-state drive. However, some users express concern about the webcam's placement at the bottom of the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 308 reviews
  • Pros mentioned:
    Design, Performance, Touch screen

    Rated 5 out of 5 stars

    Good choice for home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well priced . Slick design and smoth performance . Silent ,booting up so fast, thanks to ssd . So far so good .love my new aio for home office . No complains ,nice not so big touch screen . 2 gig dedicated graphic ram makes photo editing pleasant for a person doing photography as hobby like me .

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    New computer without a tower

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was amazing. I replaced my old Dell desktop 11 years old. The computer was fast and smooth than my old. It had a touchscreen impressive.

    I would recommend this to a friend
  • Cons mentioned:
    Camera placement

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Desktop has meet all my needs to complete my business needs.....My only hang up is that camera is on the bitten id the monitor. I would recommend..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I'm loving my desk top

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new computer and this works so well. If i need to move it around it's easy to carry. The color is vivid and bright. Very easy to connect and quick. Another purchase for grands use coming soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to get everything set up to it and start using. Haven’t had any issues with it. I like that the screen is much bigger than my laptop so things are easier to see.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not As Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting it to come with a tower. In the description, it led me to believe as much. In the Description: 256GB Solid State Drive, AMD Ryzen 5, 8GB RAM. All that was received was a Monitor, Keyboard, and Mouse. Nowhere, did I see anything claiming that the components described were in the Monitor. Don't get me wrong. It's not bad if you aren't expecting a Tower.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Kaelan,

      We are truly sorry for the miss understanding and for the inconvenience this has caused you. The stunningly beautiful ASUS AiO M241 all-in-one PC is one of the streamlined desktop computers that integrate all of the components of a traditional desktop computer, except for the keyboard and mouse, into one single unit. This PC has a near-invisible 2mm display bezel that gives you edge-to-edge visuals and an incredible 88% screen-to-body ratio. Featuring a 23.8-inch Full HD LED display and advanced ASUS SonicMaster audio with a bass-reflex speaker system, ASUS M241 immerses you in amazing visuals and superb sound for the ultimate entertainment experience.

      We truly appreciate your feedback. If you need any assistance, please don't hesitate to contact us via email: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support Asus

  • Rated 2 out of 5 stars

    need a new keyboard already 5 months later

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty annoyed by the fact that within less than 5 months of use, half of the letters/numbers on the keyboard are already wearing off. I only use this just for internet browsing at home 3-4 hours a week.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We're sorry to hear about the issues you're having with the keyboard. Please allow us to make your experience with ASUS a better one. We would recommend that you reach out to us so we can have our team diagnose the issue and provide a solution. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Can't beat the Buy, Best Buy.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Price was awesome for open box, paid a fraction of original cost which is always a big seller in my book. No blemishes nothing missing, spectacular!! Only complaint is the Macafee security that comes with PC new for a trial period was at a week remaining by the time I purchased and dont believe I can get it reset per say....getting used to a windows desktop after using nothing but chromebooks and iphones/pad wasn't hard at all but linking it all is getting redundant. I'm sure it's operator error but without any instructions besides what I choose to Google I'm just going with the flow. Speed is ok for streaming and light browsing, I notice it isn't the best wifi connection but it's an all in one so what do you expect. Wanted to hookup broken laptop but no video input or I'm doing it wrong, also to be expected either way!! All in all a great little set up for home use. Love the window placement option for multiple windows as I always have lots of windows with lots of tabs on each and it makes it almost as if your using multiple monitors but with your choice of spacing, it's amazing!! Not a huge fan of OneDrive or the iCloud integration as it has me misplacing where I save things. Speakers are ehhhh not loud. Plenty of ports, wireless mouse and keyboard included and mine was a bronze-ish color with black backing and it's absolutely GORGEOUS!! Favorite colored technology I own, and I have an assortment!! I'm happy, plus 14 day return window made purchasing with Best Buy a no brainier, able to use and set up for almost two weeks and if it's not for me I can return it!! Most mass retailers wont allow returns after the item has been setup in any way which sucks as thats the only way to find out if it actually suites your needs!!! All in all solid B for the All-in-one!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Excellent open box purchase ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's wonderful the best feature is the touch screen!!! Which I didn't know I had it until by accident touched it jejeje image is great, faster and reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great computer and a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great, fast with exceptional color. The solid state drive makes everything immediate. I am so impressed with this AIO that I'm planning on updating my laptop also. A friend id some research on different computers and he advised me to check out the AMD R5 processor because, in his opinion, it was the best available so I was surprised at the reasonable price for this unit. I've had ASUS products in the past and have never been disappointed, so the new laptop will probably be an ASUS also. By the way, I'm an old guy, and this computer is so easy to use that it brings a smile to my face.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    Worth Every Doggone Penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this machine! It was easy to set up. It's super fast and it does everything I need it to do. Still getting used to using a mouse again as well as the super huge screen. The sound speakers are a little weak but that's not a problem. I use headphones most of the time!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Computer, even 2 years later!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer for almost 2 years now and it still performs just as well as it did on day one. Now I am using it to work from home and it's wonderful. Best computer I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Computer!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while till it was ready to get picked up. That’s my only complaint but other than that, it works perfectly! I’ve watched Netflix, played GTA V, Minecraft, writing a book, listening to music, etc. Overall its a great computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Love this computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this all in one computer. It does everything I need effortlessly, looks amazing in my office, touch screen responds beautifully, and setting it up took less than 5 minutes. It synced to all other computers in the house with one click. I have nothing bad to say about this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I had no idea. It was a touchscreen until my daughter played with it. Great value at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    Good Senior computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use for a person who is not tech savy; love the touch screen; compared to my old computer it is much faster; would recommend for seniors

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Budget workstation

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good device for minimal gaming and editing but was a perfect fit for me since I was using this for a music production computer. Overall runs great and is easy to transport. Would recommend to someone on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great computer for everyday use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great computer. We purchased this for my mother in law for everyday things like email, solitaire and word applications. She loves it. She has nothing negative time to say about it. She likes the way that it is a all in one, no tower , so it saves a lot of desk space. It is really fast and I like the specs on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Space Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this computer for about a month but I really like it thus far. In fact, I have already recommended it to three people. The monitor is huge which is perfect for me. The quality of the screen and other equipment is excellent. It was easy to set it up and it is space efficient, which was important for me because I did not want a computer that was big and bulky taking up a lot of desktop space. I write and type reports and I need desk space and did not want to have to buy a new desk.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Asus all in one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer screen for everything you need. I love it for my school work and internet surfing

    I would recommend this to a friend
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