Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 15 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

87%
would recommend
to a friend

Customers are saying

Customers are positive about the design of the PRIME Z390-A motherboard, praising its look and construction. There are no significant negative aspects mentioned by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Design, Documentation

    Rated 5 out of 5 stars

    Gorgeous mobo

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the white/aluminum accents are sleek but not too flashy. As always with ASUS, great documentation and layout. The IO guard was the nicest I've seen and the LED troubleshooting lights make troubleshooting easy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent motherboard

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it's price it's everything I wanted more. Yes there are better mother boards out there but at a much more costly price. This is excellent for anyone on a budget but wants a great motherboard that supports everything they need including the best USB ports. Me personally I was looking for USB C on my motherboard in what you know this has it. I love it and I love that it didn't break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    great motherboard

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well very fast would buy again would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Prime

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great board for the price. It has LED so overclocking speed is amaze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent board

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved this board and the excellent performance and i only have 16 ram

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    High quality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really high quality mother board. I love the look and construction of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just the mid point for an work satation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mid point for a medium editing work station, just the right needes

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great motherboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a faster machine. This help tremendously.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Greate motherboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my rig it was the best offer for the price

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Amazing performance board

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Pricey but worth it! A real gamer motherboard !

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Boot issues

    Rated 1 out of 5 stars

    Doesn’t even boot up...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve built countless computers in my life and to my surprise this is the only motherboard that hasn’t booted up for some reason. I would suggest buying this for aesthetics because it does look appealing, but there’s a chance you’ll encounter the same problem as me and along with tons of other people.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Arthur,

      I'm sorry to hear about your powering issue with your motherboard. When attempting to power your unit were there any LED indicator lighting up to pinpoint the issue at hand? Try taking the motherboard out of the case and set it on an insulated surface. Install JUST the CPU/cooler, and 1 stick of memory in the first slot. Plug in the 2 PSU cables to the MB. Connect the motherboard, and connect the monitor to the integrated video if it has it. Turn on the PSU. Momentarily short the 2 pins that the case's power button wires would connect to for starting. (You can also drag the case close enough to use the button's wires if you wish). If the issues persist, feel free to contact me if you have any technical or general questions. You can reach me at [email protected]. Your case for reference is N200176633.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Cons mentioned:
    Bad support, Expensive

    Rated 1 out of 5 stars

    Was excited to get...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The asus Prime but i have had it over a month and its worked a total of ...5 days. Cant seem to get any help from the manufacturer what started out as a good thing has turned to a really miserable thing expecially when i have spent well over a grand to start off with.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      Certainly, we understand your disappointment with our customer service team. Be assured that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff assist every customer. If you wish to collaborate on this issue to find a solution, feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!

      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    AMAZING MOTHERBOARD

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the RGB lighting, multiple USB headers, THREE extra fan headers, and 4 ram slots, this is probably the best 1151 socket MB out there!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. So excited to put it in my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice design! Amazing Performance!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time PC build, easy install and amazing overall performance!

    I would recommend this to a friend
  • Customer reviews from https://www.asus.com

    User rating, 4.4 out of 5 stars with 12 reviews on https://www.asus.com.

    See all https://www.asus.com reviews
Sponsored