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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 35 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers consistently note the excellent performance of the ROG Strix G16 gaming laptop. Many reviewers highlight its speed and power, praising its ability to handle demanding tasks and games smoothly. The laptop's dependability and overall positive user experience are also frequently mentioned. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
  • Rated 4 out of 5 stars

    Powerful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really powerful gaming laptop. Can play any games with no problem with high or ultra high settings. The led keyboard is nice and feels really good. Also can run any college engineering work flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect Gaming laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome performance and no sound. Loving it with my daily use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog strix laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice laptop feels like a portable pc the display is beautiful things are a little weird when connecting to ethernet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Pc. Awesome speed and very powerful. I’m using it to work with very demanding dental softwares and it work perfectly. The only thing is that the battery doesn’t last very long when I use the dental softwares.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unstable laptop with constant errors

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this zero stars, I would. I've bought this laptop because I have heard how good it was. Once I bought it, I quickly realized how wrong I was. The laptop is ungodly unstable with constant errors, application crashes and blue screens. I have bought this back in April, and I needed a laptop because I will be traveling to another state to help my sister with her health situation. This laptop was for productivity with a little bit of light gaming. The MAJOR problem with this laptop is that it has the i9-14900HX cpu. Because of the 14th gen cpu, my laptop frequently crashes during updates, applications and gaming. I also tend to game with the settings LOWERED, but this laptop still seems to crash without fail. Any effort to curb the errors have been for naught, and I am incredibly stressed out on trying to keep this piece of machine stable. I also happen to have some knowledge about PCs, and I am 100% certain that the processor of this laptop is preventing it from functioning properly. The instability gets worse as the months pass. It is now August 8 and my head is spinning on how many times applications on this machine crashes. Now I'm stuck in a different state with an unstable laptop that I can barely use. I have the reliability monitor photo to show it too. Not a single day goes by without something breaking! I will warn ANY potential buyer from buying this piece of equipment. The stability will get WORSE. Unless you want an expensive paperweight, I would AVOID THIS LAPTOP AT ALL COSTS!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SallyMcSal,

      We sincerely apologize for the performance issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.

      Please allow us to make your experience with ASUS a better one. To troubleshoot the crashing issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2403001363-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1038855/ Asus

  • Rated 5 out of 5 stars

    Gamze

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my computer, it only froze twice, I still don't understand why, other than that, it would have been nice if I hadn't bought it without a discount.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst laptop I've ever had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows constantly has issues. Some software doesn’t run properly, and my laptop often fails to detect my wired Razer mouse. I have to unplug and replug the mouse every time I turn the laptop on. Disappointed

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Chanuka,

      We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. Please allow us to make your experience with ASUS a better one.

      Based on the issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.

      If you already have the latest BIOS version installed, we recommend reaching out to our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2403001363-0004" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1008276/ Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It’s worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming laptop, definitely meets my demands whether it’s modding games or running the newest games out there . Haven't had any issues and preforms above my expectations. For the price you can’t beat it . Runs as good as a full blown gaming pc (of the same standards) the fans are pretty loud but I never had a issue with that’s sense I’m normally wearing a head set 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Gaming Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to be able to play my games when I traveled. I put Elders scroll online, Minecraft, Microsof collection, amazon games, Prime gaming and Fortnite. With all the games they run very smooth. Also with this laptop it has an audio eith Dobly Atmos that allows you to have specific sound settings for each game. System starts fast i use a gaming mouse and an Xbox controller all run smooth. I bought mine in Nov 2024 still running great aon all games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerful laptop at a Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Runs a little loud but not a bother since I wear headphones when using it. Runs most games smoothly right out of the box. Definitely worth upgrading to add a second SSD.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it, it can be noisy and sometimes gets hot with medium/high demands, but it does its job, it only gave me a blue screen once playing Resident Evil 4 Remake, so no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    IT HELPS ME

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product: make me able to do all the things I need to do. It helps me in school, and I can help my parents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop that just doesn’t age.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for a year now and still running as if new. Picked this up a couple weeks ago, and wow, this thing flies. I mainly got it for gaming and some video editing on the side, and it hasn’t let me down at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop goals achieved

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop runs incredibly fast, I use it daily for multitasking between work applications, video conferencing, and occasional photo editing, and it handles everything smoothly without lag.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Very good product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well presented and fast. Powerful laptop for all needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it. I love it. I love it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. I like it a lot. The graphics are great. I’m not text savvy so when it comes down to having everything basic for me to just get on to my thing stream, have it not go too crazy on me it’s worth it. It’s worth the price. It does not come with the number pad, but if you’re gaming, you don’t need that

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop and fast games in ultra excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Duper Gaming Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming laptop EVER purchased!! It’s certainly worth every penny. Big bang for your buck!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient. When I went and picked up my product they were very nice. Everything works good

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Chuck's Gaming board

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for Gaming and it's extremely dependable and fast. I have enjoyed this Gaming laptop and look forward to gaming for years to come.

    I would recommend this to a friend
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