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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 186 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the excellent performance, attractive design, and lightweight nature of the ROG Zephyrus G14. Many appreciate its compact size and portability, making it suitable for various uses. However, some users mention concerns about battery life and heat generation during intensive tasks, particularly gaming. A few also reported minor issues with the keyboard and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 186 reviews
  • Pros mentioned:
    Performance, Weight
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Powerful and light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin, light weight for its size, and powerful! Loving this laptop for gaming on the go & streaming for a couple of hours at a time. Speakers are pretty decent for a laptop and keys feel nice to type on. Fans gets a little loud when at full blast but not a huge issue and have no impact on performance.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great laptop once you get the temps under control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good compromise laptop if you're looking for something that's halfway decent at everything. Took a while to get all the extra crap off it that everything seems to have installed straight out of the factory nowadays, but it transfers/deletes pretty fast. I was able to transfer 200+ gigs of pics and videos from my phone, remove dupes, and then copy to an ext harddrive in less than 20 minutes which was awesome. I never have any issues running any game, graphics wise. I wanted something kind of lightweight with a smaller screen so it could double for work when traveling, and this is perfect. Just had to get a 10key pad to go with it. One thing: It DOES run hot when gaming, like... burn your thighs hot. I went ahead and put the money down on a Llano cooler and it completely solved the problem. I don't even have to run the cooler higher than the medium setting usually when gaming so I think alot of it was just there wasn't any room for decent air intake, even on a flat surface. (And the Llano is rated for 15.6"+ laptops but it seems to work just fine for this 14" laptop.)

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Great for CAD

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for about 8 months now. This is a great little laptop that performs well with my CAD and graphics design programs. It’s fast and the battery life is good for its power. I like all the vents that keep it cool and the ports. The power setting features are nice too. The size is nice for traveling. Although the power brick is large and heavy, so I usually bring a 100w usb c cable and charger if I travel.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance, Weight

    Rated 5 out of 5 stars

    Just right.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent! Light, beautiful and powerful. Just what my wide needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great 14” gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop worked great for me. For some one in school and always on the go, the 14” size with the power of the NVIDIA RTX 4050 graphics was perfect. The laptop had no issues with running programs and any games I liked to play as well (I only do casual gaming). The battery life for general browsing and use was fine (lasted most of the day) but obviously was much shorter for any more intense gaming or programs. The only reason I removed a star is the for the high temp it ran at (which seemed to occur for other users as well when reading further). The computer seemed to get too hot while gaming which improved with the turbo fans (which can get noisy). Second is the extremely bloated armory crate, which is supposed to optimize the cpu and graphics usage. Across the board this seems like the worst feature that uses up unnecessary processing power. However this can be uninstalled and replaced with more efficient software, although I didn’t take the time to do it. Unfortunately I spilled coffee on it and didn’t buy the protection plan, so definitely do that, but overall I would say this restores faith that there can be a well made 14” gaming laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a fantastic laptop. It handles everything I need it to. From gaming to just sending emails. So far I've had no problems. It will run a little hot if you're playing something demanding. I just recommend getting a laptop stand/cooler to help battle the heat.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance

    Rated 5 out of 5 stars

    Great laptop, worth the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, good performance, great design! Way more convenient than bigger laptops. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Mi bebe.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Fast. laptop. with excellent design. facial unlock....neon lights. efficient and fast....I recommend it....

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    ASUS-ROG Zephyrus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop. Small and lightweight but packs a lot of power. I can do my schoolwork and play games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Superior All Around PC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is outstanding! I use this pc for everything!! I have 11 4K security cameras connected to it for monitoring, I use it daily for word processing and emails, finances and for surfing. I love how fast it is and how reliable it is. I would definitely buy it again. A++

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop, light and portable and looks great. Runs fortnite well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus ROG Zephyrus G14 2023 (GA402NU)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is excellent for those who need a powerful working machine and gaming. The screen is also excellent especially with the high refresh rate of 165hz and high resolution display. The machine is equip with CPU AMD Ryzen 7 7735hs and GPU Nvidia RTX 4050 combine together creating a powerful working machine that no other laptop can compete with at its price.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Keyboard

    Rated 3 out of 5 stars

    Everything was fine until…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop for almost 2 weeks…came back today after work and I can hear the fans blowing super hard. Screen is black. RGB keyboard lights are on. It will not power on. Sigh.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ShuaX,

      We sincerely apologize for the power issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.

      To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2402001700-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1014276/ Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, works perfect, u can work or play without problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why you should buy this laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good specs were right I was offered protection for the device for six months. It works perfectly fine and protected. I love the device it’s beautiful and I can go to school with it and it’s perfect for work and most of all I could play games anywhere any place I just love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double-duty laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great little laptop. Ive been a fan of AMD chips for years, and I have high hopes for this computer. I picked up a few peripherals and made this one the heart of a home office makeover.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop quality is bad and hardware bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this laptop for a year and during the time using the laptop is very hot that burning my hand even when I don’t play games just using regular slight tasks. And now I can not charge it anymore it literally dead, the mother board is dead. Everythi ng cheap is not a good deal. If you consider durability dont buy this one go buy another one from dell , the dell laptop I bought in 2019 still run very well till day not the same as this Asus

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Build Quality – Falls Apart with Normal Use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take excellent care of my electronics, and this ASUS laptop has been a huge disappointment. The build quality is shockingly bad—cheap plastic throughout. Within a few months, the corners started cracking, and now the display hinge is completely broken. I can’t even close the laptop properly. Battery life is terrible—maybe an hour or two at best. I’d rate it 1/10. On top of that, the laptop constantly overheats, even with light use. This isn’t from rough handling—I’ve never dropped it or mistreated it. It’s just an extremely poorly built machine. Very frustrated and will not be buying ASUS again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for students who want to study but also game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ye

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ‘Twas good. I liked it. The color is nice and it plays well

    I would recommend this to a friend
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