Customers regard the ROG Zephyrus G16's OLED display and performance as exceptional, frequently praising its build quality and relatively light weight for its power. However, some users express concerns about its tendency to overheat and the limited RAM. While the speakers and portability are also appreciated, the battery life and fan noise receive mixed reviews. The high price point is also a factor for some potential buyers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 659 reviews
Pros mentioned:
Build quality, Oled display, Performance
Cons mentioned:
Fan noise, Ram
Rated 3 out of 5 stars
Amazing screen but 16 gb ram is limiting
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Laptop build quality is solid, feels real nice and slim and the screen is amazing. Like a MacBook gaming machine. Couple issues though, the fans sound like bearings are rubbing at low rpm, it’s not silent in silent mode, and overall runs loud and hot due to not having a vapor chamber but rather a third fan with high pitch noise. Performance is decent and tweaking settings in manual mode gets about 12.5k graphics in timespy. Overall could be great, but the ram is a major limitation. Playing COD with nothing open in the background, it’s at 97% ram allocation, 16 just doesn’t cut it.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Travis,
Thank you for sharing your experience with the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We appreciate your feedback which our Product team will review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the fan issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us [email protected] include the case number "N2403002105-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
https://www.asus.com/us/support/faq/1015064/
Pros mentioned:
Oled display, Weight
Cons mentioned:
Heat
Rated 4 out of 5 stars
I loved it but it got too hot
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this open box and in excellent condition. Overall I was very happy with this laptop. I feel like for the price, it needs a haptic trackpad, but I am able to look past that. My big problem with this laptop and why I ended up returning it was the heat. You can't even open a tab in chrome without the laptop getting uncomfortablly warm. I even uninstalled all the ASUS software and downloaded G Helper and set my own thermal limits and it didn't help enough. If you don't mind heat, this is one of my all time favorite laptops. The design is great, the display is great, and it is very lightweight. It nails the fundamentals, but just can't control the heat it puts out. I have heard the 4080 and 4090 models have a much better heat management system. This is a great buy on sale!
No, I would not recommend this to a friend
Pros mentioned:
Build quality, Speakers
Cons mentioned:
Heat, Ram
Rated 3 out of 5 stars
Not a fan of the fans
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The nearest, near miss I have ever seen for the perfect laptop that balances value and performance. I picked this up knowing it wasn't the top of the line of the latest G16 offering, but figured it would suffice and it was priced right for what you get.
The screen is absolutely gorgeous and the speakers are impressive. Running RDR2 I got an average fps benchmark of 63fps. I can definitely see where the 16GB of RAM would possibly be a problem though it never quite was for me, in my use of it I saw it hit almost 100% usage just by having NFS Underground and chrome open with 3 tabs open at the same time.
What really killed it for me was the cooling setup. I experimented with Armory Crate and eventually with G-Helper to try to adjust fan settings, but no matter what I tried, there's no getting past the shrill-high pitch of the cooling fans - particularly the small one in the middle. I wouldn't say it's particularly loud, it's just a very unpleasant high pitch. At lower RPMs there's a bit of a grinding/frictional sound that I'm not sure is meant to be or if it is a defect. It was also annoying that out of the blue all fans would randomly kick up to higher RPM when just chilling on the desktop with absolutely nothing running or just browsing one tab on Chrome.
There is really no such thing as "silent" mode on this machine. I guess if you used headphones all the time this gripe is negligible.
The slash light and keyboard effects, particularly on Sleep, seem to be geared toward causing epileptic seizures as they just arbitrarily quickly flash on and off with no pattern. It's a shame to have to return this, but those fans killed this one for me and I wouldn't recommend it if you're looking for a pleasant machine to be around.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Valued Customer,
Thank you for sharing your experience with the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. We also sympathize with your concerns about the product not meeting your full expectations, and we apologize for that as well. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We appreciate your feedback which will be forwarded to our Product team for review.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, please send us an email at [email protected] and include the case number "N2403002105-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Pros mentioned:
Build quality, Performance, Speakers
Cons mentioned:
Fan noise
Rated 4 out of 5 stars
Amazing laptop
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
amazing feeling laptop. Basically a macbook with a dedicated graphics card.
I love how slim and portable this machine is. The speakers, screen, keyboard, and trackpad are all a step above what you would normally get from a windows laptop.
This thing can game as well. And even though the fans are on the louder side, a pair of headphones helped block that out.
I would recommend this to a friend
Pros mentioned:
Build quality, Oled display, Performance
Cons mentioned:
Fan noise, Ram
Rated 5 out of 5 stars
good overall
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good performance, and good build quality. Speaker is amazing and i like the oled screen more then the normal IPS screen, much more brighter. Only have 2 minor issues. 1. Only come with 16 ram which doesn't support future upgrades, a little bit disappointed. 2. Fan noise is bit annoying even with silent mode. However after uninstall AC and install the ghelper, it gets significantly better in terms of fan and temperature control.
I would recommend this to a friend
Pros mentioned:
Speakers, Weight
Cons mentioned:
Battery life, Fan noise
Rated 4 out of 5 stars
Great Screen, Stunning Look, Slow startup
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far it works great, im in love with the picture quality, and games run smoothly. I probably get about 2 hours of game time before I need to plug it in for charging. The design is silky and smooth, and the labtop is relatively light. The fans are a bit noisy when running, but its quickly overlooked with the loudness of the speakers. I love the mousepad, works perfectly and smoothly with satisfying clicks. On the downfall, it takes a minute to wake up the device, and goes to sleep relatively quickly, which can be a bit annoying, unless there is an option to turn it off or extend the default timer. I am yet to figure this out. The screen seems a bit flimsy, but it gets the job done and it looks stunning.
I would recommend this to a friend
Pros mentioned:
Oled display, Performance, Speakers
Cons mentioned:
Fan noise
Rated 5 out of 5 stars
Macbook that you can play games on
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome laptop! I was a bit concerned at the beginning when going to purchase the laptop because of the online reviews that said that the fan noise was high even when doing less intensive tasks. However, after actually purchasing the laptop and using it for about a week or so, I can confirm that updating the bios, windows (after getting it immediately) results in a smooth experience without such problems.
Apart from this, the speakers and display on the laptop are really good. The laptop looks SLEAK and is lightweight. The performance is what you would expect from an RTX 4070 equipped laptop. Just remember to game/do demanding tasks on a flat hard surface, since all the vents (that I could see) were at the bottom. Battery life seems to be good, although I can't comment accurately how much battery life I am getting (Maybe I'll update this comment later after 1-2 months of use).
I would recommend this laptop to anyone who wants quality of life improvements, like an awesome screen and speakers, coupled with the good GPU performance.
I would recommend this to a friend
Pros mentioned:
Oled display, Performance, Weight
Cons mentioned:
Heat
Rated 3 out of 5 stars
Amazingly fast but high heating issues
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros:
Amazing performance. Smooth gameplay.
Light weight. Easy to carry. Good display.
Cons:
Heating issues within 30 - 45 mins of gameplay of Counter Strike GO 2.0
Armory crate uses a lot of memory and slows the stuff.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Kunal K,
Thank you for sharing your feedback on the ROG Zephyrus Gaming Laptop, we're sorry to hear that it's overheating when gaming. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2403002105-0034" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a nice laptop. It has above average average quality. I would not call it a MacBook killer.
The track pad is big, but it's a little wonky. And you will have accidental clicks with it. The speakers are nice on this machine and the screen is gorgeous. But the battery life, no matter what setting you put it all, it's not great.
You might get 6 hours out of it, which depending on what you do. May not be that bad to you. It has excellent port selection.
With a full size, sd card, And the fans?
I'm decently quiet if you have The volume up or heads at all. You won't notice the fans at all. The 16 GB of Ram. It's a deal breaker for a creative user.
I would recommend this to a friend
Pros mentioned:
Speakers
Rated 4 out of 5 stars
Happy I made the switch.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Laptop has been a game changer. I down sized from a full size desktop which I used for gaming, online school, and other productivity tasks. I found myself doing homework and work more often than playing games and my setup felt a bit excessive for my needs. I wanted something portable and suitable for productivity but could also handle gaming when I had the itch. This has exceeded my expectations. Its super thin and the chassis feels very premium. The battery life has far surpassed other “Gaming” laptops that I have owned in the past. The OLED panel is beautiful. It can also handle all the games that I played on my desktop at high or even maxed settings. The speaker system is also unexpectedly great. The biggest issue I have with this device is that it does get hot when put under load. That is to be expected though with the size of it and the specs. I countered this issue with a cooling pad that i use when I am gaming.
I would recommend this to a friend
Pros mentioned:
Build quality, Oled display
Cons mentioned:
Fan noise, Ram
Rated 2 out of 5 stars
Hot specs, and even Hotter Temps
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to like this laptop, but that heat was just too much for regular use.
Everything about it was perfect:
1. Beautiful OLED screen that is capable of doing professional color work.
2. A good and comfortable keyboard
3. A large touch pad for regular non-gaming usage.
4. Arguably the best laptop speakers that is not a Mac.
5. Specs to be able to play the latest games.
6. Really good battery life.
7. And all that in a thin and light package that feels premium and sturdy.
But all of that is not going to save how hot this laptop can get. I've used many other Zephyrus laptops, from their G14 and G16 of yesteryear to the M16s, but this year's G16 is just a huge miss.
1. That 16 GB of ram for this price is just terrible. While it does not bother me at all, you can read so many others echo the same sentiment about it.
2. Fan noise/Fan usage. Since ASUS decided to use a small 3rd fan instead of the vapor chamber that the higher GPU models have. That small fan will create a higher pitched sound, to some it is fine, but to others this is incredibly annoying. It would be fine when gaming since I do use headphones, so I don't hear it; but when on light use the fans just do not turn off at all.
3. High Temps. The all-aluminum body is amazing, but it is also really good at absorbing and spreading heat across the entire body. None of the performance profiles in Armory Crate helped, using a laptop riser or a cooling pad doesn't help either, putting in a custom fan curve doesn't not help either. I even did a fresh Windows Install to clean out all unnecessary background processes and even debloated it as much as possible + using G-Helper + custom fan curves + limiting PL1 and PL2 wattages...and it still cannot control the heat this laptop can generate. If only the Core Ultra processors are unlocked so that undervolting can be done, the heat issues could be alleviated even a little bit. But as it stood for me, even with all that and in a cooled room (23C ambient temps) this machine will not go below 60C even on idle; so every use, light or heavy, it feels hot.
Sadly, I had to return the device. Those temps are too much for me as it is just uncomfortable to use.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Merick L, Thank you for sharing your experience with the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. It is greatly appreciated that you have provided us with your feedback, which will be passed to our Product Team for review.
Although you have returned the unit, we stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2403009977-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Pros mentioned:
Oled display, Speakers
Cons mentioned:
Heat
Rated 5 out of 5 stars
The first real MacBook Pro killer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The new G16 is not just a great gaming laptop, it’s a great laptop. I am totally blown away by the redesign. The speakers, keyboard, and trackpad, are finally on par or better (the keyboard at least) than a MacBook Pro.
The screen is absolutely incredible. I’ve never gamed on an OLED and I am ruined because I don’t want to game on any other screen anymore. Even though it’s only 16”, I”d rather game on this than any other screen in my house. One great thing about it being so small is it’s able to sustain higher brightness levels in everyday tasks, unlike desktop OLED monitors. Another thing is the text clarity is great and a non-issue at this resolution and size.
The only issue I had was the fans were constantly running no matter what I was doing, even in silent mode. Not very audible, but still, I expect a silent laptop if it’s in silent mode…I downloaded the third-party G-Helper program and changed the fan curve to turn on at slightly higher temps and that mostly solved the issue. Still, I think it could use a little tuning from the factory. Maybe the models with the better cooling performs better.
Also, the build quality could be slightly more refined. There is no notch to put your finger in to open the laptop like on a MacBook, and the hinge is quite loose in comparison with some audible creaking. Still, these are minor nitpicks but something they could improve.
All in all, it’s absolutely incredible. I no longer even want to use a MacBook, not when this has as good or better keyboard/trackpad/speakers/weight and definitely a better screen.
I would recommend this to a friend
Pros mentioned:
Oled display, Performance
Cons mentioned:
Ram
Rated 4 out of 5 stars
I use it daily. But not as my main workhorse.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great, portable gaming laptop. Solid fps in spiderman remastered on steam and god of war. More with frame generation on (4070, 16 gig ram, 1tb ssd). Looses one star for non upgradable ram. I sit at 15/16 gig used in windows 11 with big game loaded or ableton live and a small number of tracks loaded. However my workstation can handle bigger jobs and this is fine for a fast throw in a bag and go. The battery life was sitting at 4 hours from my locked 85% in battery savor mode with video streaming in browser and no gaming. But gaming on battery is laggy and i limit it to amung us or lethal company. The oled desplay is where this laptop outshines so many other tn pannels. Beutifull and fast.
I would recommend this to a friend
Pros mentioned:
Oled display, Speakers
Cons mentioned:
Ram
Rated 4 out of 5 stars
The Windows MacBook
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well built laptop with an impressive display. Features a sturdy chassis, responsive trackpad, comfortable keyboard, and great speakers. Battery life is great during non-intensive tasks (easily 8-9 hours with media playback/web browsing) and charges up very quickly. The main drawback is the 16GB soldered RAM. While quite fast, it is not upgradable. I would recommend this product not as a gaming laptop, but as high quality laptop that is capable of running games. Thermals are quite hot during intensive tasks but I have yet to see the CPU/GPU surpass 95 degrees. Do yourself a favor by removing the ASUS Armoury-Crate bloatware and using G-Helper in it's place to keep the fans of this RTX 4070 model completely off in silent/eco mode. Overall this laptop is a solid product despite the RAM limitations. Dimensions are near identical to a 16 inch MacBook Pro so you have broad options of protective cases/sleeves.
I would recommend this to a friend
Pros mentioned:
Build quality, Weight
Cons mentioned:
Battery life, Fan noise
Rated 5 out of 5 stars
Best value for money when on sale
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent screen and form factor. Very lightweight for the power it has. Wish the battery life could be better. About the fan noise, I think its software related than the actual thermals. Uninstalled armory crate and using ghelper. This made the fans a lot better
I would recommend this to a friend
Rated 4 out of 5 stars
A very special series of laptops.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So you wanna play games on a laptop? Well here is one that I think you will enjoy. There are many things that make this a very good laptop and especially for gaming. Here is my two cents on what is in it and some info.
The ASUS ROG Zephyrus G16 (2024) that I have has cutting-edge components, ensuring unparalleled performance and immersive visuals for gaming enthusiasts and content creators alike.
1. 16GB LPDDR5X Memory: With 16GB of LPDDR5X memory, the G16 delivers lightning-fast multitasking and responsiveness, allowing you to seamlessly switch between applications and handle resource-intensive tasks with ease. This high-speed memory ensures smoother gameplay, faster load times, and enhanced overall system performance. You can get one with 32GB of memory if you wanna go there.
2. GeForce RTX 4070 Graphics: Powered by the latest NVIDIA GeForce RTX 4070 graphics card, the G16 delivers jaw-dropping visuals and real-time ray tracing for unparalleled gaming immersion. Whether you're exploring vast open worlds or engaging in intense multiplayer battles, the RTX 4070 ensures fluid gameplay and stunning graphics, pushing the boundaries of realism and visual fidelity.
3. Intel Core Ultra 9 Processor: Equipped with the Intel Core Ultra 9 processor, the G16 delivers desktop-class performance in a portable form factor. With up to 12 cores and 24 threads, this powerhouse CPU handles demanding tasks with ease, whether it's gaming, content creation, or multitasking. Experience lightning-fast speeds and seamless performance, ensuring a smooth and responsive computing experience.
4. OLED ROG Nebula Display: The G16 features a breathtaking OLED ROG Nebula Display, combining vibrant colors, deep blacks, and unparalleled contrast for a truly immersive visual experience. With a high-resolution display and wide color gamut, every frame comes to life with stunning clarity and detail, making games, movies, and creative content pop off the screen. Whether you're gaming or working on graphic design projects, the OLED display delivers exceptional color accuracy and image quality.
5. NVIDIA G-SYNC Technology: Experience buttery-smooth gameplay with NVIDIA G-SYNC technology, which synchronizes the display's refresh rate with the GPU's frame rate to eliminate screen tearing and minimize input lag. Enjoy fluid motion and responsive controls, even in fast-paced action scenes, ensuring a competitive edge in gaming and a more immersive viewing experience for multimedia content.
Now here are some low points.
1. Limited Battery Life: One of the trade-offs of packing high-performance hardware into a slim chassis is compromised battery life. The G16's battery struggles to keep up with intensive usage, lasting only a few hours under optimal conditions. This makes it less than ideal for extended gaming sessions away from a power source.
2. Mediocre Keyboard and Trackpad: While the G16's keyboard offers decent tactile feedback and customizable RGB lighting, some users may find it shallow compared to standalone mechanical keyboards. Similarly, the trackpad's accuracy and responsiveness leave something to be desired, making it preferable to use an external mouse for gaming.
3. Pricey Proposition: As expected from a premium gaming laptop, the ASUS ROG Zephyrus G16 commands a hefty price tag. While the performance justifies the cost for serious gamers and professionals, budget-conscious consumers may find it difficult to justify the expense, especially considering the availability of more affordable alternatives.
The ASUS ROG Zephyrus G16 (2024) excels in delivering exceptional gaming performance and portability, making it a desirable choice for gamers and power users alike. However, potential buyers should weigh the pros and cons carefully to determine if it aligns with their priorities and budget. If you're willing to make some compromises in exchange for top-tier performance, the G16 is worth considering.
I would recommend this to a friend
Pros mentioned:
Oled display
Cons mentioned:
Heat
Rated 5 out of 5 stars
Great bang for your buck
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Powerful, sleek looking gaming laptop. Initially used for a class to write large documents and create power points, it has a beautiful oled screen so i was worried about screen burn in with the stagnant text and graphics for that sort of productivity, but nope, screen showed a little bit but i suppose with newer oleds it leaves after a moment, always bounces back. Now used for gaming on the go, run’s everything easily and without needing to lower graphics. It got fairly hot and i do wish it had better cooling technology but that’s my only complaint. I resolved the issue by buying a cooling pad. I’d probably buy the same laptop again if i went back in time.
I would recommend this to a friend
Pros mentioned:
Build quality, Performance
Cons mentioned:
Battery life
Rated 4 out of 5 stars
One of the good ones
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great build quality, desktop level performance, amazing screen probably the best screen in any laptop but it’s lacking the battery duration to game without being plugged in. Even just browsing the web eats through battery.
I would recommend this to a friend
Pros mentioned:
Build quality, Oled display
Cons mentioned:
Heat
Rated 3 out of 5 stars
Nice display, fiddly setup, runs super hot
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice laptop, beautiful screen, just runs way too hot for me. Running Core Temp after I started seeing jerkiness in Diablo 4, all cores hitting 95C with throttling; running Civ 6 fans would spin up and down constantly and same heat issues, sitting on a wood table or lap desk. I could have bought a cooling pad but at $1600 I wasn't thrilled with this. Also I wasn't crazy about all the fiddling trying to get gsync and screen settings right with all the automatic switching between onboard and discrete graphics even when plugged in. YMMV but this one wasn't for me however if you don't mind all that and want to get a cooling pad, it does have a great display I just don't know if it is taking full advantage of that GPU.
I would recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Sirwill,
Thank you for sharing your feedback on the laptop, and we apologize for the overheating problem you've encountered. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2403002105-0028" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
Pros mentioned:
Build quality, Performance
Cons mentioned:
Ram
Rated 5 out of 5 stars
Great laptop for those who needs it
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop is great if you know for sure that you don’t need more than 16gb of RAM and RTX 4070. The screen is beautiful, the machine is light and well-built. It’s pretty solid for a windows laptop. When operating under battery, it’s slight warm on the underneath but not intense. When plugged in, the fans are a little loud when gaming with AAA titles, however, it is expected to keep the laptop cool and not throttling. I played Halo Infinite with High settings and everything is smooth. I don’t count fps but probably 200, or so it seems. I ended up returning it only because I needed more Ram, 32 gb at least. Overall, great computer for the price paid ($1,699 on sale)