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Customer reviews

Rating 4.5 out of 5 stars with 72 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the RT-AX55 router for its ease of use and setup, strong signal and coverage throughout their homes, and improved performance compared to previous routers. Many appreciate the WiFi 6 capabilities and extended range. While some users experienced connection issues, the majority reported positive experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 72 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid, Reliable, Fast Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the image on the Best Buy listing is inaccurate as of the time of this review (it looks very different and has four antennae), this is a reliable, fast router. The ASUS web administration tool has everything I need, and their mobile app is a convenient way to monitor bandwidth usage and use various network tools like Wake-on-LAN, so I can power on my computer from anywhere. I've had no issues with speed or wireless signal.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Powerful Configuration, Perfect for Apartments

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought this as a stop-gap for my new apartment to get out of paying outrageous ISP router rents. I was surprised at how flexible the stock configuration utilities are to power my setup. Signal strength and range are more than enough to reach every corner of my apartment - I needed to reduce the range to avoid my phone connecting slowly from our parking lot. I don't pay for a crazy fast up/down speed so the WiFi 6 compatibility is more of a "want" in my case. The default configuration utility is very powerful and grants all the features a tinkerer will need to tweak for their devices: My wireless headphones are near the router and receive interference from the 2.4 GHz band - software made it easy to reduce power to the appropriate radio and fix my problem. It's also very easy to adjust bands to best fit the local airwaves in our crowded complex.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, easy to install!! Good quality for the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and smart features. There is a way to check in online on the function of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Future Proof Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely more secure since it does come with lifetime Trend Security and WI-Fi 6. Set up was easy, much assistance also customizable. Wi-Fi range is excellent for two floors for sure. It is fast enough for streaming in 4k and cruizing the Net. Price is great. You can trust buying at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Aimesh node connected to my GT-AX16000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main router is an Asus, but it did not have quite enough range to provide a strong wifi signal to the far corners of our house. I bought this second Asus router as a wifi extender. Asus has its own proprietary extender software called AIMesh. It works great - absolutely seamless in actual use. Very easy to setup. Every corner of the house now gets great signal strength using two Asus routers and AIMesh. No need to tell your many devices which router to use - they all just connect without any special instructions or routines. You can also select a software option called “Optimization” which appears to automatically analyze your network signal strengths and devices, and then adjusts the network for optimal signal strength and speed. The network was already fast, but the ‘Optimization’ routine improved it. Also, if you are not doing heavy gaming, you can use the Asus app to instead optimize your network for video streaming or web surfing - that improves performance too. Of course, gamers will prefer the other setting. Really pleased with this purchase and with the Asus app which shows your entire network and all the devices connected to it. And the programmers finally realized that most of us are not programmers - and they made this app pretty easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Connection issues

    Rated 3 out of 5 stars

    Split opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are like me and live in an apartment building that supplies Wi-Fi, do not buy this router. It searches for a modem and refuses to connect to the internet if you do not have access to one. In my unit there is an Ethernet jack in the wall, but no modem. I still have no clue how I got this thing working. After weeks of getting no connectivity I plugged my pc directly into the ethernet jack on the wall, then unplugged that cable from my pc, then plugged it back into the router. All of the sudden the router worked. Router works great now that it accepts a signal, I’m still confused as to why it initially refused the internet connection without the presence of a physical modem. Even more confused as to why it accepted the connection once I hardwired my PC, removed that connection, and then reconnected the router. Glad that worked though! Oh, also, while it was refusing a connection in normal mode it would accept one in access point mode. However, in access point mode you lose access to the management console, so if you are planning on taking full advantage of the capabilities of this router you can forget about it in access point mode! Overall good router, pain to set up, Asus support is meh, but this router is great once you get it to work.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We are sorry to hear that you experienced difficulties while trying to initially setup your ASUS router but we are glad to hear that you got it working. We appreciate your feedback on this router and would like to hear what changes you would suggest to make it a 5-star product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2110008981-0004" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Now That's a Router!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is a stud! Setup was without a doubt the simplest I have ever had with this advanced of a router. Considering it was being paired with a garbage COX modem, I was shocked at just how good the streaming was after install!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connection issues

    Rated 5 out of 5 stars

    Much Faster Now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for my Nighthawk NETGEAR router and I heard good things about the ASUS - AX1800. I decided to try ASUS since they make good motherboards and I have no regrets. It works a lot faster than the Nighthawk and I don't have anymore disconnections so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid performer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this for a while, it has worked flawlessly and is a great addition to our home network. It now the main router in our home's Mesh network. easy to set up and use. Documentation could be improved by giving more examples on covered subjects and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi 6

    Rated 5 out of 5 stars

    Works Very Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-Fi 6 (AX) does make a noticeable difference over Wi-Fi 5 (AC), particularly if you have several high-bandwidth devices in your network like video game consoles, and video streaming devices. ASUS makes the setup easy and quick without skimping out on advanced features should people like to tinker with their network. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wifi 6

    Rated 5 out of 5 stars

    Great router for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super router for the money. So easy to set up with the Asus app and even easier to view, manage. Had this working in less than 10mins and it's stabilized all my previous spotty wifi issues.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great router for my xbox and ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to run multiple devices with no problems. Got quite a distance in range.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Great router for general home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Coverage area has increased compared to my previous ASUS AC1300 router. Previous router was throttle speeds from my modem for some reason, switching to this fixed the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Very good speed and value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Very fast and easy to connect ! Awesome purchase, no doubt!

    I would recommend this to a friend
  • Pros mentioned:
    Wifi 6
    Cons mentioned:
    Connection issues

    Rated 5 out of 5 stars

    Great Wifi 6

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wifi 6 router that I have tried. I tried a TPlink wifi 6 and it had a ton of connection issues. No issues with this at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything as advertised. I use it as an AiMesh node. The router interface is loaded with options and it runs like a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great budget router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on for my current home network. I use it as an Access Point with Asus AI Mesh and it has greatly improved the coverage around my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect add on for Asus mesh system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it as a nest system with my AX-11000 Asus router to extend the signal into my bedroom where I have multiple wifi devices connecting to it. Works as intended with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Good router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this router in a system at home to extend the wifi range. Previously there were lots of disconnections and slow internet issues but after adding this extra router for the other side of the house, it has stabilized everything.

    I would recommend this to a friend
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