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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2647 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the RT-AX82U's ease of use, range, and performance, frequently citing positive experiences with setup and strong signal strength. Many appreciate the improved coverage and speed offered by the WiFi 6 capabilities. While some users experienced connection issues or found the price high, the overwhelmingly positive feedback points to a generally well-received product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,647 reviews
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great internet router with awesome wifi coverage. It covers my 3 story house with no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my personal opinion this router works very well to optimize WiFi signal, it really improves it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good router. Would recommend for anybody looking for an affordable gaming router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Mind Blowing! Sheeshhhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is crazy the speed is insane and this is my first time having internet to myself and im enjoying it! Definitely worth getting when i be playing Fortnite i get around 24 to 10 ping when downloading games and updates it starts downloading in no time and when i be on YouTube no buffering at all the video starts quick. In conclusion this is something a gamer like me needed tbh bc bck then i was using my neighbor’s wifi and tht kinda sucked then they got new internet so i was out of luck but im all good now with what i got now. Also i have spectrum to as for the internet provider but that shouldn’t make a difference

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great looking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router itself looks amazing but I am having trouble getting the speeds up as advertised. Been researching and can't seem to get them higher.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nick010,

      Thank you for sharing your feedback on the ASUS RT-AX82U Router, and we apologize for the slow wireless speed. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2308024257-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Wireless Router] How to improve Wi-Fi Connection -  https://www.asus.com/support/faq/1047919/ Asus

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Saved The Day

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with Netgear Nighthawk because it came highly recommended. Took me 2 days and to try and get it connected to my devices. Never did get it connected. Went with this one and I had it hooked up, running, and connected to all my devices in less than an hour. Tgis router saved the day. Never underestimate a brand because its not the popular one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed A Week After Return Period

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router worker well for 24 days and then stopped broadcasting wi-fi. Despite the paper insert that came in the box, the Asus Customer Support website said to contact Best Buy. After going through the usual troubleshooting steps, Best Buy chat support told me to bring the device into the store. The store told me to contact Asus since the device was outside the return period. I’ve learned my lesson with both of these companies.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ricky,

      We sincerely apologize for the wireless connectivity issue you're experiencing with the ASUS RT-AX82U V2 router and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below.

      Should the issue persist, please email us at [email protected] and include the case number "N2305049616-0022" as a reference so that we can investigate this issue further. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Troubleshooting] Failed Internet access through router -  https://www.asus.com/us/support/faq/1030645/ Asus

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can recommend works great I need 25 more characters ok done

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Easily able to get My full Cable internet speeds and the Wifi is great as well. Great Buy

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stream on Twitch while playing call duty and stream movies and music all Without lag I have not had any trouble and it works great if your wondering if you should buy this definitely do it especially if you are a streamer like I am

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    O issues so far.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this router for 2 weeks now and Ive had 0 connection issues. It runs all of my stuff very well. Setup was very easy using the app. I can see everything that is connected also.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Get this NOW!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW!!! Is all I have to say. This router is AMAZING! My internet speed went from 60mbps (I pay for 400) to over 400mbps! Love it. Great addition to my gaming area. Also nice that it’s mesh compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for cost. No monthly fee for AIProtection. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy it again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice router! The setup was a little tricky. So many options! Got a mesh extender and was an easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I got this one after my netgear router failed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Asus love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my wifi and PS5 with wifi 6 very fast speeds am loving it worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Router. Brilliant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Excellent router. The colors, design, configuration, app companion, everything. I am impressed and never would have thought I would see improvement from this gaming router. Bravo

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value for the price .

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a monster. Really great router for the price . I had my last ASUS router for 7 years before it died- so of course I had to go ASUS again. Easy to setup in either the web GUI , but the ASUS router app works well too- especially to change the RGB. You can customize bandwidth priority by device , as well as easy control over pretty much anything important through the app. Solid product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super FAST Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this thing super charges your internet speeds when combined with a DOCSIS 3.1 cable modem. Went from 300mbps with my WiFi 5 Nighthawk to 780mbps OVER Wifi with this router. That's right out of the box. Haven't even tweaked it yet. Crazy! Highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speeds are blazing fast! I’ve had gigabit fiber for some time but I’ve been using the rental the company provided. I finally just decided to try a new router and just went for this one. Even through Wi-Fi the speeds are incredible.

    I would recommend this to a friend
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