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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2624 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

  • Features

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, refresh rate, and price of the TUF 23.8” IPS FHD 144Hz monitor. Many appreciate the adjustable stand and vibrant colors, along with the monitor's ease of use and performance in gaming. However, some users note that the speakers could be improved, and there have been some reports of issues with dead pixels and the lack of an included HDMI cable. A few users also mentioned minor concerns about ghosting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,624 reviews
  • Rated 4 out of 5 stars

    Amazing quality with some backlight leak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful IPS monitor with great angles. The 144 Hz is so smooth, AMD FreeSync reports compatibility so that's awesome. Only downside is some slight backlight bleed along the top, but if you are not in a blacked out scene it is no big deal. PS. The photos make the bleed look a lot worse than it actually is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At good price point, nice performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this monitor plenty. No power brick!!!! After trying two different monitors before (and disliking the wash out colors) I landed on this one. Very nice, solid build, smooth visuals and nice vibrant colors. Is a keeper.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate
    Cons mentioned:
    Speakers
    Tech Insider Network Member

    Rated 5 out of 5 stars

    GREAT PICTURE / BUILD QUALITY / FAST / FUN

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PICTURE / BUILD QUALITY / FAST / FUN REVIEW: ASUS - TUF Gaming 23.8" IPS LED FHD FreeSync Monitor - Model:VG249Q SUMMARY Short Version, Great monitor for 1080P /144hz gaming. The versatility of the stand is great with Tilt, Swivel, Height adjustments, or you can remove the stand for VESA mounts. Colors were true and bright (see pic). The graphics were smooth and jitter free with FreeSync enabled on both the computer and monitor. Having speakers on the monitor was a nice touch as well as VGA, HDMI, and Display ports. If you are after 1080P, I can highly recommend this monitor as either a primary or secondary monitor. UNBOXING: (see picture) Well packed, and I really liked the “grab handle” strap to help get it out the box without having to dump it upside down on the floor like other monitors. MY SETUP FOR THIS TEST / REVIEW Because results can vary significantly based on CPU and GPU options, I wanted to clearly state what I tested and how I tested this monitor. PC 1 – (Display Port 1.4) - Lenovo P500 CAD Workstarion W/Xeon 2690-V3 (12 Core / 24 Threads), 32GB RAM, EVGA GTX 1070TI FTW2, Slightly Overclocked (+175), WIN 10 PRO, SSD Boot Drive. PC 2 – (Display Port 1.2 W/ HDMI Adaptor) – Lenovo T470P, I7-7700HQ (4 Core / 8 Threads), 16GB RAM (2017), W/ GeForce 940MX, Connected Via the docking station, WIN 10 PRO, SSD Boot Drive TEST SOFTWARE • DOOM 2016 • STAR WARS BATTLEFRONT II (2016) • Grand Master Chess • UNIGINE 2 – Superposition Benchmark TIPS: 1) You must find and manually download the driver for the monitor or else you cant run it at 144hz. Search for ASUS VG249Q Driver Download 2) You should have the latest video card driver for your specific video card. 3) The monitor must be connected with a Display Port 1.2 or greater cable (if you want to use FreeSync) 4) The VG249Q must be your primary monitor (if you want to use FreeSync) 5) You must set both your monitor and video drivers manually to enable FreeSync / GSync, and maybe reboot afterwards to make sure everything takes effect as excepted. Even though this monitor is not the highest level of compatibility with official G-Sync, it is compatible with the “basic” version of G-Sync. (see pics for Nvidia) IMPRESSIONS My primary monitor is 4K 60hz, so I was not sure what to expect. On one hand I was apprehensive about a “step down” to 1080P, but also excited about a step up to 144hz. I think the Asus VG2496 will find a good home for fast action first person shooters like Doom. Generally, I prefer the more immersive experience of 4K for slower paced games, even if the refresh rate is slower. I won’t go into the details, but don’t expect your games Frames Per Second to increase just because of the monitor alone. My basic understanding is that FPS is mostly a function of how fast your computer and GPU can work together to pump out screen images (a frame) think of this as processing power, whereas the refresh rate is how fast your monitor can draw the frames. (I know this is not perfectly correct but close enough). A new monitor alone won’t increase the output of your slow gaming system, but if you have enough power, it may make gameplay smoother. GAMING For Doom there was a definite improvement in the smoothness of play. Running at about 150FPS in 1080P Ultra/Nightmare mode, quality was a treat. I ran the Nvidia game optimization program beforehand to get the best settings. Dropping the settings manually in subsequent tests did not make much of a difference in FPS or gameplay. For Battlefront, I could tell the difference in heavy battle scenes, but I still prefer my 4K monitor for the immersive experience and “pretty” pictures. BENCHMARKS I was able to achieve a respectable 150 fps in 1080p medium testing with the UNIGINE 2 – Superposition Benchmark software, and a scope of 15,700 (see pic). My GPU is only slightly overclocked, nothing crazy or water cooled. MINOR ISSUES As I mentioned make sure you have the latest drivers for both monitor and GPU. The monitor software does not self install, you have to unzip it, then go into manage devices, drill down to you “generic monitor” and then “Update the Driver” and then point to where you unzipped the file. This is not user friendly ASUS come on. You should have a monitor setup program that optimizes the installation, and monitor settings. There is a bump out on the back of the monitor below where the ports are located, I used the best 8K cables I could find for HDMI and Display Port, so they are thick. I had to bend them a great deal just to get them inserted (see pic). There is a lot of strain on the cables. I hate on screen menus and soft buttons that are required to use advanced features. Just to change the volume you have to select something like 4 menus. If you are going to add speakers at lest make dedicated speaker buttons (see pic). My other primary 4K monitor has a similar soft menu, but also software that you can load so that you can use the mouse and make presets and profiles, no fumbling around trying to guess which button to press. You can only have One “OSD Game Trick” active at a time. Don’t expect to have Cross Hairs and FPS active at the same time for example. OK, these are all minor things, and just something to deal with occasionally. I only mention them in case they might bother you. SUMMARY / FINAL RECOMMENDATION I would recommend this as a great 1080P / 144hz monitor. It is affordable and packed with features. Yes, it works with G-Sync and is very well built. Any issues I have are minor at best. I expect it to last forever like my previous ASUS monitors and devices.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers
    Tech Insider Network Member

    Rated 5 out of 5 stars

    I keep getting ASUS displays and I keep loving 'em

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is really an amazing upgrade for my PC setup. Besides being able to do everything from gaming to accurately displaying photos and videos for editing, it’s just gorgeous to look at….with the screen on or off. Right out of the box this monitor has a sexy look to it. The bezels are small and sleek and the screen was the right amount of matte finish and the back has a slight curve to it. The box came with a monitor, stand, some paperwork, a decent sized Display port (I’d say 4 to 6 foot) power cable (I’ll add it to the 100s piled up, but still nice to have) and that’s it and that’s all you need. I am replacing a very old Asus monitor I was using as a secondary display that is on a dual monitor arm mount so I didn’t need to use the stand but I gave it a quick test and it is really nice. Not too different from other Asus stands I’ve had before and I mean that in a good way. It’s heavy enough you could bust a door down with it which also means it’s not going to break or at risk of tipping over your beautiful new display. I actually like the stand so much that I took my old monitor down and put it on the new stand to use in another part of my house! I couldn’t just put it in a closet, it seemed like a waste. So if you’re planning on mounting this monitor (standard vesa mount) remember the stand will also attach to most other vesa mount displays you may have that need a better stand. Just a thought. Moving on to the actual display of this monitor. There are plenty of reviews and specs already that can lay out the numbers and tell you ratings etc, I’m not going to waste my time or yours writing those out, but what I think is important in a review is how the product actually works in a real world scenario. Numbers are great, but do they result in good experience? Well, in this case, yes, yes they do. WOW. I fired this puppy up next to my larger, 4K Asus “main display” and was blown away how much better it looked, 1080 or not. The IPS screen is a game changer, I basically can’t go back now. The viewing angles are amazing, the contrast is clean and darks are dark and brights are bright. I do a lot of photo and video work and the ability to more accurately see how the images look is saving me time already and I’ve only been at it a week. I tossed on some full 1080p movies I had and they looked great. Smooth, clean, and rich. Then I played a few different games from older to newer and they all played wonderfully. (using an NVIDIA 1070. As others have mentioned, the G-Sync may say “not compatible” but it is, and it will reflect that soon with the next update I’m sure.) but it does work now and it works well. Games were so much smoother and vivid and I was playing better and getting better scores because of it! I wasn’t sure I’d want to play on a smaller screen at 1080 when I have a larger screen in full 4K right next to it but with the IPS, the refresh rate, and the vivid color reproduction, I knew this would be my new go to monitor for games. I'm extremely happy with this monitor and will be able to use it to game, edit, and watch videos in new and better ways than before. I've been trying to find something "negative" to say but I can't really find anything. There's a few personal preference issues I have, like button layout etc but they're not bad features, just things I personally don't prefer. But gosh, the way everything else works, I can't complain! Pros: - 144hz refresh rate - Small slim bezel, great for multiple display - Strong sturdy stand with portrait mode option - Very wide viewing angles - IPS panel...can't beat it. - G-sync and AMDs FreeSync compatible - Good calibration out of the box Cons: - Buttons are a bit confusing I guess? Not bad, just takes a learning curve to get used to - If I get really picky, the back inputs are a little tight and cables need to twist some to fit - Speakers are not great but who uses those anymore? And it’s still a pro that they have any at all. Good enough in a pinch No matter your needs, if you like good quality displays for mid range price, this is a great option for you. If you’re thinking about it, buy it...or 2. They're a great design for multiple displays!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy… Fast Shipping… Best Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pretty happy with these monitors, what else would one expect from ASUS. I’m happy with Best Buy too. Great price and super quick shipping. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 16 year old son because he needed a second monitor although I bough 2 to connect to his laptop for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cat resistant!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor: clear crisp images, no lag time. Cat resistant when I am forced by my cat to put on mouse videos! I highly recommend this monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this monitor because my old one was stutter lagging when playing destiny 2. This problem is completely gone now and the display is beautiful and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor 144hz

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this monitor super cheap and has an impressive quality with an instant response for its impressive 144hz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good gaming monitor

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this monitor. Lots of options and very versatile. Nice look, graphics are very clean. The sound is not too bad for a monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday it’s the best monitor ever thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang For Your Buck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor for the price, only thing is I read somewhere that it is actually 4ms g2g response time whatever that means

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming monitor for PS4! You can tell the the difference moving from an LG 60” smart TV. Gameplay is smoother/faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite monitors I've ever owned. I ended up buying 2 to have a dual monitor set up and they work perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor for vertical use, no extra mount needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor for 1080p gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a solid monitor for 1080p gaming that doesn’t break the bank or your desk space! This is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves his monitor!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, it show a great picture and it’s just right with his gaming system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good picture and price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase I paired it with the new xbox series x and looks phenomenal.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this monitor connected with an HDMI to a 1080p Chromebook laptop as an external monitor. This monitor easily turns a clear screen with what someone with 20/20 would see into a slightly blurry screen with 20/40 or 20/50 vision. Laptop screen is 13 in Asus monitor is 24 in. Didn't think it would be this bad. I haven't gamed with it but I don't think I need to. Think it's getting returned. Tried adjusting everything to know Improvement. Great stand though!

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      Certainly, we understand your disappointment with the failure of the screen. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. I will forward your feedback to the product team for future improvements. If you wish discuss this matter with us, feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good monitor I’ve got so far, I suggest buying this.

    I would recommend this to a friend
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