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Customer reviews

Rating 4.4 out of 5 stars with 280 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Vivobook's touch screen, praising its convenience and ease of use. They also appreciate the laptop's affordable price, considering it an excellent value for the performance and features it offers. The storage capacity, with both a 1TB HDD and a 256GB SSD, is another highlight for many users, who find it more than adequate for their needs. However, some customers have concerns about the battery life, speakers, sound quality, RAM, and volume, suggesting areas where improvements could be made.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 280 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    must get laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is as must get laptop. if you want speed comfort and affordably this is the lappy for you. easy to carry and its ergonomically something so when you type

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter to help her with the school.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good battery life Software errors at first updates I want to returned but I let it pass the deadline Good storage memory

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear about the battery life and the software update errors. This is absolutely not the kind of experience we want any of our customers to have. Please attempt these steps below to improve your battery life. For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Troubleshooting - https://www.asus.com/support/FAQ/1043914/ Asus

  • Rated 1 out of 5 stars

    Very Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this barely over a year ago. It completely died on me. This is a computer I rely on for work and not the type of money I like throwing away. I’m very disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life, Speakers

    Rated 4 out of 5 stars

    Overall good, but needs improvement.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance - 5 stars; All the rest - 3 stars: Read on for more... Lets start with the basics - Performance is 5 stars. Its a speedy great performing laptop. Screen is excellent, bright, crisp and clear. Hard Drive size is great (ymmv). Fast surfing, plays 1080p video no problems. Plays 4k videos no problem. Games are good, but i don't use it as a gaming laptop so look elsewhere for reviews that mention 3d gaming. Now the 3 star parts... There is no USER SWAPPABLE battery. If your battery starts dropping in use time, or you want to swap out the old battery and put in a new one to continue a marathon session of use without access to a main plug power, stay away from this laptop. Sure its easy to swap out a battery once the old one starts to die, but if you need to swap out just for long term usage, unless you plan to pack a few mini screwdrivers, you'll need to unscrew the case, unplug the connector and clip, remove the old battery, put in the new one, connect it and screw it back in, then close the case. Based on my use of this laptop for 3 weeks now, i get about 3 hours of life. im already predicting im going to have problem. 2 stars for this. The speakers are bad. They are down facing speakers, so if you use your laptop on your lap, or your bed, or any other cloth, the sounds will be VERY muffled. Unless you are using the laptop on a table or a hard surface, you will not enjoy the sound. Best way around this, use a headset or earbuds. 3 stars for this. wifi is good. 4 stars. The placement of the "end" "delete" keys are far apart with the end key practically in the top middle row of the keyboard and the delete key on the far top right (they are spread apart and i dont know why). 3 stars for this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    Decent replacement laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally, this is a good replacement laptop that I purchased because I was having serious memory issues with my old computer. The ASUS Vivobook laptop has a separate larger solid state hard drive, though the default Documents, Pictures, Videos, Music, & Downloads drives are on the smaller C drive. You have to manually redirect files to the D drive. It's easy to overtax the C drive because it is significantly smaller than the D drive, so I do recommend changing your settings to default to D. My other key issue with this laptop is the speaker volume. It is very low at its loudest, which makes it very hard to watch videos or listen to music on without using external speakers or headphones. And it does not have a CD/DVD drive, which is still helpful for people who still listen to music or watch videos on disc, so an external CD/DVD drive is necessary for this. I also purchased an external mouse and keyboard because the shape of the number pad is not intuitive and the keys do not follow the key pattern of the number keys on a standard keyboard. It only has 3 USB drive ports, so an external USB-hub is needed if you need to plug in more than that. It does have a 3.5mm audio jack and an HDMI port, so those are useful as well. It runs quickly and generally smoothly, with fast download speeds and none of the slowness I was experiencing with the laptop I bought this to replace. So it's not a perfect computer, but it is a good computer for the purpose for which I purchased it - to handle the workload - and computer programs like SPSS statistical software or the Microsoft Office suite - needed for graduate school.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    piece of crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant even use this laptop. Comes stock with Windows 10 S Mode. Cant disable it. Crashes everytime i try to disable s mode. Which means I cannot install any program I need to do work on. Laptop is completely useless with this setting.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear David,

      We're sorry to hear about the unfortunate experience you're having with your unit crashing. Please allow us to make your experience with ASUS a better one. We would recommend that you back up your data on this model and perform a system reset. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Best gift for a mother

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves it and still uses it to this day to play Farmville and do people's taxes. The 256 gig ssd causes it to boot up immediately, the internal 1tb hdd is more than enough storage for her games and photos. Web browsing is also super speedy, allowing her to shop online in safety, and confidence using the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen
    Cons mentioned:
    Ram, Usb ports

    Rated 5 out of 5 stars

    You get more than they tell you.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There seems to be a lot of confusion on this item. There is in fact a touchscreen on this PC as well as backlit keys. Inside the laptop there is 1 RAM slot that can be accessed. There is a 4GB RAM unit hardwired to the motherboard and it is not accessible. There is a M.2 SSD and 1TB SATA HDD that both exist in the laptop PC at once. Both disc drives are user upgradable. The processor is 1.3 GigaHertz base speed and like 3.6 to 3.9 GigaHertz with Intel's speed boosting technology. I regularly get 3 GigaHertz+ when the computer is doing something. The good is, it was a lot to get for $570 with tax. The bad is, there aren't enough usb 3.0+ ports. There is one standard 3.0 usb slot and one type C 3.0 usb slot. There are 2 usb 2.0 slots as well. People who make laptops should only use USB 3.0 and higher, which is backwards compatible with 2.0, and don't waste space on 2.0 which is slow.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage, Touch screen
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've waited a few months to review this and I'm still very happy with it. For the price it's a excellent laptop. It's fast light and about a small as a 15.6' laptop could be. Storage is great 256GB of fast SSD so it loads and runs program very fast and a 1TB hard disk. Based on the specs on the Best Buy site I didn't expect a touch screen or a backlit keyboard, it has both (and the "ErgoLift" hinge make the keyboard more comfortable. Battery life is fine for my use. If you wanted to run power intensive programs for a long time on battery this may not be the laptop for you (but at this size and price point it what I would expect). Sound is ok, quality is fine (unless you're blocking the down pointing speaker), volume and be low for some sources, but big speakers, more powerful amp would mean a larger size and or higher price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Great laptop - needs a lot of improvements.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall performance of the laptop is good, very sleek and light weighted, although I wish this laptop came with at least 12 or 16 gb RAM / Memory, then it would really scale and match the i7 comuting power to the full spectrum. 1TB/ 256GB SSD is great, however 512 GB is becoming the new min SSD standard. This comes with the windows 10 safe version and needs to be tweaked, to be changed to Windows home, which allows you to be able to install additional software like Norton or McAfee antivirus or other windows apps - Why create the hassle for customers and preconfigure it already(question for Asus team)? This laptop wasnt supposed to be touch screen or backlit enabled, at least best busy advertises as a non-touch screen, non-backlit laptop, so was surprised to see the laptop has both features. Read some of the other reviews as well, where the customers were just as pleasently surprised. The real cons on the laptop: (1) No removable battery, (2) no CD changer/writer, (3)The USB-C doesnt not support video, meaning --> if you would like to use a hub to connect to 2 different monitors it wont work via the USB C port)- (4) Has only one small external memory card slot, unlike the standard larger ones where an adpter can be used for all sizes of memory cards (5) Sounds is a bit low compared my HP laptops, should be scaled up for better user experience (6)- The camera is probably the worst, almost useless camera, since it is very pixelated and the image is very grainy even from 1 feet distance the best lighting BIG CON for all folks who use Zoom for day to day work. Con#3 and #6 from above are worst and can impact the quality of the work on daily basis. "If the product rating were to be given purely on USB-C port and the camera- then I would rate it it only 1 star" Asus team - Fix the poor camera to a higher resolution camera, with a external privacy shutter and USB C port to support data and Video, increase the default RAM to 12 or 16 gb, especially these are so darn cheap, so why skimp on it?

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good Personal Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have this after 2 years and it runs just as it did when I first got it! I got it as a personal laptop and it serves well, but doesn't really run games as smoothly as I'd expected. I haven't had any troubles with the touchscreen feature and still really happy that I have the ability to use it rather than the touchpad if I choose to. The colors on the screen and video quality are definitely good for the price. I will say it is pretty light and fairly durable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS - Vivobook 15.6" Laptop - Intel 10th Gen i7 -

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ASUS - Vivobook 15.6" Laptop - Intel 10th Gen i7 - 8GB Memory - 1TB+256GB PCIE SSD will be 3 years old this January 2025. It is no longer available. But if you can upgrade to a newer model, buy it. This has been a great computer. I'm on it daily and have never had a problem with it. None of my other laptops have ever given me 3 years service without a problem. That is why is I'm giving a 5 Star Rating all around.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop. My games are laggy tho. I upgraded the ram hoping that would help. I barely seen a difference. Then i found out i cant change the graphics card which sucks. If somebody knows different please let me know. Beside the gaming its a good laptop. Its touchscreen and the keypad lights up too.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Laptop of one the Best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops in the market especially with the 1TB of memory added. Quick response time and beautiful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Get this laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Has come in handy with school work. Editing photos. Love that I can touch the screen ans use the keypad.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Great versatile laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with many options. Speed and storage is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Sound

    Rated 4 out of 5 stars

    Great Little Laptop - with Lousy Sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A light, sleek laptop. Like the sharp screen, lighted keyboard, quick processor. But I have to get right to the thing that drives me nuts about this and many laptops - the sound. On this one they go so far as to proudly etch "SonicMaster" onto the deck. Maybe they mean that's who you have to be to be able to detect any sound. Why do laptops like this ASUS put their little speakers on the bottom, where they whimper into your jeans? Please ASUS, take a listen to the new MacBook Air. Just got one for my daughter. They've made an amazing breakthrough - two long strips of speaker grid on either side of the keyboard - on TOP! Genius! The sound alone would make me buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen
    Cons mentioned:
    Speakers

    Rated 4 out of 5 stars

    Solid good laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for what I need to use it for. Speakers could be better. Mega space to save videos, pictures and files. To my surprise It's touchscreen when the description said it wasn't. Overall a solid good laptop. Do recommend specially for its price tag

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a college student. This was used all year with no issues and met all the specs the college required. Plus it was very light to carry across campus to all classes.

    I would recommend this to a friend
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