Customers commend the Vivobook 16" Laptop for its fast performance, reasonable price, and excellent multitasking capabilities. The 16:10 screen is praised for its brightness, and the laptop is described as lightweight with great picture quality. While some users have concerns about the battery life, many agree that it meets their expectations and offers great value for the price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 274 reviews
Pros mentioned:
Price
Rated 5 out of 5 stars
She worth it!
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product for the price, the cooling fan can be loud, but can easily be adjusted I just said to a quiet setting. Running speed is amazing, as well as boots up in seconds. Would definitely recommend.
I would recommend this to a friend
Pros mentioned:
Multitasking
Rated 5 out of 5 stars
So far so good!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently had to switch to Windows OS from my Macbook pro due to some software compatibility issues. I’ve had this laptop for about a week and have been putting it through the ringer to see if it will be able to handle demanding software and multitasking. I was very hesistant to purchase this unit because at the time, it had no reviews. So far this Asus has impressed me in all aspects.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
ASUS Vivobook
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent laptop at a great price. The sales rep was very helpful and knowledgeable.
I would recommend this to a friend
Pros mentioned:
Screen
Rated 4 out of 5 stars
Asus budget price, better than budget performance.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Asus laptop checks all the blocks for a basic budget laptop, but outperforms at its 2022 ~$550 price point. Its 16:10 screen is decent and bright enough, tho I didn’t realize its keyboard was not backlit (via the F7 key) and didn’t have a fingerprint sensor type power button- the only real negatives.
I would recommend this to a friend
Pros mentioned:
Fast
Rated 5 out of 5 stars
Very fast and sleak!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good! Only had it for a few weeks now. Got at a fair price on black friday deals! Very fast and sleak! Needed a home laptop that could be handy for errands, personal needs, printing, and maybe school in the future; this does just that! Only one con is that it doesn’t have a backlit keyboard, but that is a necessary workaround. Great laptop!
I would recommend this to a friend
Rated 4 out of 5 stars
Asus Vivobook a bit better than average for price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ergonomics leaves somethings to be desired, sharp edges, functionality pretty good, screen display not as great as advertized, overall pretty solid
I would recommend this to a friend
Rated 1 out of 5 stars
Don't buy ASUS laptops; absolute TRASH!
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don't buy ASUS laptops, unless you like wasting your money! I purchased not one, but TWO: ASUS - Vivobook 16" Laptops (AMD Ryzen 7 5800H - 16GB Memory - 512GB SSD). These identical laptops were Christmas gifts for my twins! I purchased both in November 2022 for Christmas 2022 (so VERY little USE from either laptop so far) as it is currently ONLY April 2023. Now, one laptop device won't even power on?!? There is no logical explanation for why. It just stopped turning on!!! These devices were only used for a few hours each day after school (so not excessive use at all). I'm TOTALLY disappointed!!! (Likewise, I am worried that the second device could be JUNK too because it gets really hot very quickly!). I'm definitely concerned that I have wasted my money. It's ONLY been a few months. Both devices are still under the 1 year manufactures warranty... BUT when I call the ASUS Customer Service at: 510 739 3777 (I'm waiting on HOLD indefinitely!!!). I have yet to get a human on the phone to help me resolve this issue. I want a NEW replacement for the dead laptop! This isn't right!!!
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear WendyB,
We are sorry to hear about the unfortunate experience you are having with the unit powering on. Please allow us to make your experience with ASUS a better one. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Performance of this laptop is amazing. My main complaint is the screen. I do not how to describe it, but it is somehow not clear, maybe pixelized. Although BestBuy website list its resolution is 1600 x 768 (HD), which does not make sense, the laptop display resolution in the settings is 1920x1200! So, it should be good. I cannot complain a lot because I got it with a deal. But for the original price, I am expecting a better screen.
I would recommend this to a friend
Rated 5 out of 5 stars
Great laptop for the price.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, very pleased. Streaming speed is good and video quality is good. Tried running on battery only and pleased with the run time.
I would recommend this to a friend
Rated 5 out of 5 stars
Great value
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great computer and huge value for price. Was looking for an economical laptop that could run large programs. This is perfect.
I would recommend this to a friend
Rated 5 out of 5 stars
Ms.Aloha
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Enjoying my new ASUS. Still navigating through and learning the different areas of the PC.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect specs above average at unbelievable price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A Great deal thar unexpected a last minute laptop purchase
I would recommend this to a friend
Rated 2 out of 5 stars
Vivobook disappointed
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked great until motherboard errors during sims 4 gameplay
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear CaciS,
We're sorry to hear about the error you're having with this model. We would recommend that you back up your data and perform a system restore. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference. Thank you for choosing ASUS.
Best Regards, Joan ASUS Customer Loyalty US Support
Rated 3 out of 5 stars
Love Craft Co*
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got it for my crafting business. Had issues with sinking it to my Cricut because of the Reizen 7. Not blown away, but not bad for the price ( got it on sale).
I would recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Augiedd,
We truly appreciate you leaving your review on this model and we are sorry to hear about the issues you had with this product initially. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2211025555-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Leonardo ASUS Customer Loyalty US Support
Rated 1 out of 5 stars
Keyboard functions stopped working
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We can't get through the set process before the keyboard function stop working. Plugged in a mouse and still wouldn't work. We'll give this brand another try and return this one for another some one. Finger cross.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear SinanN,
We sincerely apologize for the issue you're experinecing with the keyboard not working during the setup process. We can assure you that this is not the norm and is not the kind of quality to expect from ASUS products. Please follow the steps in the FAQ linked below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2210035893-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Leonardo ASUS Customer Loyalty US Support
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ll start with negatives people want to know. The speakers/sound is the worst I’ve heard on a laptop. No laptop have been great in sound but this is terrible can only be enjoyed with Bluetooth headphones. Even the input Jack with quality headphones surprised me and is not good. Microsoft got rid of free Office and now only has trail version of 365 after which you have to pay a subscription for and any document apps suffer some. I use Pages and cannot access iCloud easily because of Microsoft and in order to use Google docs offline you have to download Chrome and use it as an extension on Chrome only, you cannot download the Docs app alone.
The pros, nice size, fan rarely turns on and is moderate in sound, so far handles my Studio One Software (Sphere subscription with 25-50% of it downloaded because I don’t need it all) and POD Go editor app without issues. This is the main reason why I wanted a laptop was for recording and to save money since Apple charges too much. Keyboard is nice and quiet. Screen is nice, not the greatest but not the worst, about middle ground but it handles what I need. You can upgrade Ram to 32GB which I plan to. Microsoft 11 seems to be more stable and reliable, I need to mentioned I last used a windows XP six years ago and sometimes at work when it still had issues to recording software so my experience is limited on current windows but so far it seems to work and hasn’t crashed. I hope it continues. It is a plastic body but is ok and feels solid but I never drop or intend to with any device. I am debating on using LibreOffice or just get 365 but I am tired of so many subscription services when I just need basic functionality for writing but Microsoft is making it harder to download 3rd party software even if it has a good long track record. I had to turn off S mode so I can download Studio One which has a good record but not recognized by Microsoft. Having Best Buy run a full system clean to get rid of bloatware, check for viruses and such is a good idea for those not technically savy. Antivirus software depends on user because certain programs like recording software are attacked by antivirus software so I can’t recommend any antivirus programs yet and they have known of recording software for years and still don’t factor it in. The extra tilt in the screen makes me wonder whose it for because I don’t have a use for that extreme tilt. Having the small lip under for fan clearance is a nice touch on hard surfaces but on a lap can cause heating and airflow issues. Finish looks nice. Customization is also nice. Not bad laptop since I came back from using Apple for so long and only using Windows at work occasionally. Audio worst issue but so far pleased and I hope no issues arise. Battery may be second issue but I don’t do ten hour work on it but so far handles 3-5 hours runs easy. I have set it to sleep and turn off after 10 minutes and it has while retaining power when not in use for a week. Just press power button once and it turns on within or under 5-10 seconds. My only issue is reacquainting myself with the newer settings and remembering where all the functions are.
I would recommend this to a friend
Pros mentioned:
Performance, Price
Rated 5 out of 5 stars
Great computer
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great computer for a very good price at the time. Fast and still working well since I purchased it more than a year ago. Good graphics also. Only wish the C USB port would support a monitor
I would recommend this to a friend
Pros mentioned:
Fast, Screen
Rated 5 out of 5 stars
Great Purchase
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It hasnt even been a full day. Maybe like two hours and i already know this is the laptop for me. It is very speedy. The large display is crystap clear. I can play my games without an sluggishness. The keyboard is amazing for my writing lifestyle. I love it. This was a replacement purchase for gaming laptop i got that didnt do so well for the higher price.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Best mid range laptop
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty good laptop for what the price is, it runs programs efficiently, it does stutter on heavy programs but if you are using it for notes, PowerPoints or even for college it is perfect
I would recommend this to a friend
Pros mentioned:
Price
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Good computer on a budget
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good price at $255 off and perfect for my retired Mom. This is more than adequate for her to do e-mails, Facebook, video chat, casino games, and web browsing.
The speed, hard drive size & type, and memory size are more than what she needs. I will upgrade from 16GB to 32GB ram if I see a need for it in the future.
This is lighter in weight (about 1lb lighter) compared to her previous laptop.
No backlit keyboard, screen resolution is HD but not full HD, and battery life of about 8 hours. For the price I paid though, this is a very good buy.
Most importantly, my Mom likes this laptop so far. So, she's happy and I'm happy!