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Customer Ratings & Reviews

Your price for this item is $949.99

Customer reviews

Rating 4.2 out of 5 stars with 19 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the VivoBook Flip's portability, citing its sleek design and ease of use for school and travel. However, some users have noted issues with the keyboard's responsiveness and key placement. The keyboard's uneven surface when the laptop is open was also mentioned as a point of concern. Overall, the positive feedback on portability is balanced by some negative feedback on the keyboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Speed
    Cons mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Another triumphant ASUS powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this is my 4th Asus notebook and because of the brand loyalty Asus has earned, it's also the most I've ever spent on such a device. I have to say... yes, it was worth it. This laptop is blistering fast. And it comes with quite a hefty 1tb SSD. It's nicely appointed with a slick matte black casing and has very durable hinges which make it an ideal 2-in-1 flippable tablet. It also charges very fast and as with all my other Asus laptops, the chargers are cross compatible, which is nice. It will operate under fairly robust usage for several hours. Really just a nice, elegant, powerful workhorse. If I have any complaints, it would be that the placement of the upper right INSERT and DELETE keys seem somehow slightly off to my typing hands. I end up striking one and not the other and then I've deleted a bunch of text before I realize what's happened. But obviously that's a very tiny nitpick. I would definitely buy this laptop again. Recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Asus Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Lots of storage and memory. Only complaint as you open the back screen, it does not sit level with a flat surface and the key piece slants up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Overall a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a great computer. It boots up and responds quickly. The only gripes I have are that the screen is relatively dim at max brightness and the battery may not be enough on a single charge for heavy users.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and portable laptop. I bought it for school and so far I love it. No issues with it yet. Only giving it 4 stars because the battery life doesn't last as long as I would have liked

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst PC ever-Crashing, blue screen,store far

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the Worst piece of garbage, Lemon PC, I have ever owned, and I have owned many. Due to the distance that my home is from the store, & physical limitations, I tried to work around the crashes, blue screens, and inability to get through a single zoom meeting without it dying when a necessary secondary program was open, the fact it Didn’t come with windows Pro as the salesman on the phone said when I bought it, nor did the backlight work. I was finally able to get someone to take me to the store, on 12/6, though 13 mo after receipt. Despite it being a Christmas item for 12/25/22, they said the warranty ended 12 mo from phone purchase….not from receipt or first use. I had to ask the tech to double and triple check when told the drive was no good and needed to be replaced. They would be happy to sell me another 1TB SSD for a couple hundred dollars, along with the~$200 service program had to purchase to get it inspected without excessive cost. Appeals for an exception by Best Buy were rejected, in person and on the phone with service & HQ. I was told to call Asus… who I couldn’t get hold of. Asus, you need to get stuff together, the back lit screen didn’t work, the conformation of this PC is extremely uncomfortable on your lap as there’s a ridge on the back when used as a laptop. It would NOT stay in the proper display configuration regardless of the number of times I reset it, this came up with the screen upside down almost every time requiring me to reset display once again. Crashing from the get-go for an 800-$1000 computer is simply unacceptable… not withstanding all of the other problems. I would have returned it within weeks, however, physical limitations and the distance may impossible, and I purchased it online. Lots should verify everything stated…if anyone cared. The Lenovo I purchased as a gift is working fine, my 2012 Toshiba lasted 10 years, and even the HP …a brand I no longer can tolerate…that I purchased a family member in2015 lasted almost eight. Volume was unacceptably low particularly if you have any hearing loss. Buyer beware… Don’t do it!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Simple and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs games and work smoothly, sturdy and easy for travel. Recommend for casual gamers and office work. Plenty of space too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality very good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product price was affordable. I will reccomend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent 2 in 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a more that decent laptop at the price. I wanted a budget 2in1 laptop and got this on Blackfriday. Unfortunately i noticed a persistent clicking noise inside it each time I was flipping it and later I realized it wasn't necessarily because of flipping but rather the position of the laptop. I decided to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love my ASUS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very easy to use. Would recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my college bound son and he absolutely LOVES it. He says it has all the features he ever wanted and it was less expensive to comparable name brand laptops. I’ll have to wait and see if there’s any problems long term but for the first month, it’s a 10 out of 10!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worthwhile laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the versatility (as tablet/touch screen), perfect for teenager. quality is above average and seems to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ASUS vivobook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’a a good laptop. Serves the purpose well, is light and fast. It was a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit; very mobile.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit; very mobile; clear screen. Has windows 11.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Asus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Easy to use for my school and my homework

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop!! Does what I want. Portable and looks great!

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    A key came off within 3 weeks.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with this ASUS VivoBook. A key came off from the key board within 3 weeks after 2 weeks of wait time to pick it up from store. The start button is also not so responsive. I have to push twice sometimes, which is very strange. I've customized settings to my likings, installed all of my applications, and suddenly I noticed that a key on the keyboard was loose. I pushed the key down, then it came off completely. I like everything else about this machine, but the body of the laptop is cheaply made. This is my third ASUS machine. I had never experienced a basic quality issue like this for this grade of machine. Now I will have to return, exchange, or fix this machine right before holidays. What a pain!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear YKShiroishi,

      We sincerely apologize for the key falling off your ASUS laptop. This is definitely not the norm and is not the kind of quality to expect from ASUS products. If the key is unable to get reattached we recommend returning it to Best Buy for a replacement/refund. If you're unable to do so your device does have a limited 1 year warranty with ASUS. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2204031070-0003" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    I would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is really great Laptop and definitely recommend purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VivoBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price, haven't had an issue with it, works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 for Twins

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of them for my twin great nephews and they love it.

    I would recommend this to a friend
  • Customer reviews from https://www.asus.com

    User rating, 4.3 out of 5 stars with 3 reviews on https://www.asus.com.

    See all https://www.asus.com reviews
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