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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.1 out of 5 stars with 15 reviews

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Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the Vivobook Pro 16's performance and vibrant display, noting its speed and suitability for demanding applications. The laptop's lightweight design is also frequently praised. However, some users express concerns about the battery life and occasional fan noise. Upgrades to RAM are easily accomplished.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Performance, Ram, Weight

    Rated 5 out of 5 stars

    Software Engineer w/ severe astigmatism approved!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy it already! 10/10! This is the most beautiful display I think I have seen on a computer in a long time (and I've owned a lot of them!) I have bad eyesight problems and as a programmer the screen I choose on my devices is a huge part of the decision. I haven't had to tune a single thing. Straight out of the box, no adjusting Cleartype yet and it is perfect. The i9 in this thing makes it a killer productivity machine. Speeds are everything they should be, the ram is upgradeable which is nice, I honestly would get this laptop with the settings you know you would dream of. If you could have a laptop you loved so much if something broke, like you'd rather fix it up like a pair of tennis shoes you wore so much, that they got holes and lost the sole, instead of buy another kind of computer brand, this is your gal. You won't want to leave OLED displays ever again once you lay eyes on this display. As a gamer I do wish the keys had programmable per key rgb's, with ghost brown switches. Something stealthy, mechanical, but not too loud. That's the only thing I miss with this. BUT - the screen is so nice and it's so capable in every area you could want that I couldn't think of getting rid of it just to have my christmas colored keyboard like my razer laptops and alienwares. The laptop is very lightweight too speaking of which. The numpad on the keyboard, the way it is laid out is very handy and comfortable to use. The trackpad is like the razer ones and MacBook Pro's. It's huge and very nice to the touch. Doesn't get fingerprint oil marks either. I worked as a graphic designer for quite a long time and the screen is def pantone validated in every stretch of imagination. Pristine screen! Laptop of the year for 2024 easy. I can keep it on my legs without getting hot when doing productivity work. During gaming though it eventually obviously gets hot after while so I put it on a cooling vented laptop pad to spare my legs (which is absolutely no fault of the computer, it's just that this is a powerful laptop and heat has to go somewhere.) Buy it already, catch it on sale for $400 off or snag an open box like I did. It was perfect. :)

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    ASUS PRO 16" LAPTOP

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop great picture quality good 16GB memory to handle 3D software installation. Great battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Fan

    Rated 2 out of 5 stars

    Good Device if you get right piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Display was awesome overall the laptop was good, but I have to return it because there was a issue with the scratching noise coming maybe from the cooling fan. It happened within a day of opening a new box.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Mihi P,

      Thank you for sharing your experience with the notebook, and we apologize for the fan issue you've encountered. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We understand that you have returned the device, and we hope that you were able to obtain a functioning replacement and that you are enjoying using it.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2404018840-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute beast. As soon as you turn on the laptop, you will fall in love with the display. The performance is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ram, Weight
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great gaming / content creator tool - no hubs need

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy purchase. Wanted a laptop capable of supporting content creation. When I started noticing most laptops out there are stripped down to one or two USB ports and most - if they even had Thunderbolt - only had one port, I realized those machines would demand an expensive (and IMHO inconvenient) dongle or docking station. For portability, this Vivobook had it all. Two Thunderbolt 4 ports, USB 3.2 ports, HDMI out put and a FULL SD card reader. So when working remotely, the cost per performace ( needing no external expensive hub or dongle), the OLED screen, it’s very light weight, full keyboard, and fast components; this laptop is a clear winner.I’ve made two upgrades: replaced the 1T SSD with a 2T Samsung 990 Pro and added a second stick of 16GB ram for a total of 32GB. Remember, if an app seems to be running slow, to go into setting and enable full power for that app. The default in many cases: “let the machine decide” will fall back on Xe. Enabling full power (Enabling full power for specific apps lets you use the RTX 4060 - which is why you bought this model in the first place) expect about one to two hours on battery when running full power.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ram
    Cons mentioned:
    Battery life, Fan

    Rated 4 out of 5 stars

    Good, but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display with fantastic brightness and colors. It’s speedy enough, but the fan quickly turns on and stays on. Battery life is average for a pc laptop, but disappointing when compared to my MacBook Pro. I added additional RAM which was easy. Overall, it’s fine and works well. But for the high price point, build could be better.

    I would recommend this to a friend
  • Cons mentioned:
    Fan

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design for a gaming and designing laptop, no heating issue, fans lend to get a bit noisy during gaming, (but that's manageable and expected), superb screen peak brightness.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Regret

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 1 year since I bought this. There are 3 problems with the laptop: 1-The touchpad suddenly clicks without being touched. 2-When watching movies, the speakers don’t provide enough volume. 3-The battery is poor and drains within a couple of hours. I really regret paying $2000 for this device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Asus Vivobook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is pretty Good especially the display is one of the best i have ever seen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommend for photographers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this computer. As a photographer, it is nice being able to have a clear image on the screen and also a fast paced computer! I am able to use Lightroom and photoshop at the same time! I’m in love with this.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for adobe products and divinci aswell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Colors is everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed, nice features and the colors are crisp and amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    horrible experience at Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a laptop for a business startup. The Best Buy sales person steered us to this and webroot. It was good for two weeks, then strange things began. The windows pointer periodically moved on its own, highlighting text, opening files, and even moving files. BB said that because its past two weeks it's not excha!geable and steered us to a geek squad service plan for a few hundred bucks. GS wanted the laptop, password, and 5 days with the laptop, and then maybe 2 more weeks of it's a hardware problem. Horrible laptop and horrible experience at Best Buy.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nicholas D,

      We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.

      Please allow us to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2405039098-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Amazing Laptop for a Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Vivobook Pro 16" Laptop is has amazing speed with an excellent graphics processor. The OLED screen display shows vivid, true colors. I use it for post processing in photography and the screen shows exactly what I get when printing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    AWESOME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of the best laptops I've ever had and used. Lightening fast, lightweight and easy to carry. The Oled screen is absolutely beautiful. Battery life is surprisingly better than I expected for the amount of power it has. I use mine for heavy photoshop and lightroom editing and multimedia and it handles everything in a snap. No lag, no stuttering, no glitches. The Asus software is also quite convenient and handy. So far I'm thrilled with it's perfomance.

    I would recommend this to a friend
  • Customer reviews from https://www.asus.com

    User rating, 5 out of 5 stars with 1 review on https://www.asus.com.

    See all https://www.asus.com reviews
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