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Customer Ratings & Reviews

Your price for this item is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 14 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are satisfied with the dual-screen setup of the Zenbook DUO Dual 14” WUXGA OLED Touch Laptop, calling it a productivity game-changer and praising its utility for increased productivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Rated 5 out of 5 stars

    An exceptional laptop - Asus Zenbook Duo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Asus Zenbook Duo from Best Buy and I'm extremely satisfied. The OLED display is incredible, the performance is exceptional, and the design is sleek. The dual-screen feature is very useful for multitasking. I highly recommend this laptop to anyone looking for a powerful and versatile device. Pros: OLED display, exceptional performance, sleek design, dual-screen feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate Laptop for Multitaskers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After six months with the ASUS Zenbook DUO Dual 14” OLED Touch Laptop, I’m impressed. The sleek Inkwell Gray design stands out, and the dual-screen setup is a productivity game-changer. The intuitive ScreenPad Plus makes managing multiple apps and clients seamless, while the vibrant OLED display and Intel Core Ultra 7 processor ensure smooth, powerful performance. I usually dislike touchpads, but this one was easy to adjust to—I don’t even need a separate mouse. While the keyboard layout takes some getting used to, the included wrist rest helps. Lightweight and portable, it’s perfect for work on the go. If you’re looking for a stylish, versatile laptop that enhances productivity, this one’s a winner!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 4 out of 5 stars

    (4.5 Stars) Very good productivity laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good idea that was executed reasonably well. There’s a few small issues; as all the reviews say, it has a slow SSD so it often lags for the first 30-60 seconds after startup. After that it runs normally, but it can be annoying. Also, I noticed on task manager that the memory is often over 50% utilized with no programs open. The “digital keyboard” and screen expert apps were using the most memory, and they start automatically when you turn on the computer (they can’t be turned off in startup apps, I tried). This is another minor annoyance, but overall this is a good laptop. The utility of having two monitors on a 14 inch laptop is definitely worth the price. The performance is good enough for light gaming and video editing, and the battery life is solid. Overall, an ideal productivity device to use until spatial computing becomes viable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is hands down one of the best I have ever used. The dual screen setup is amazing and the keyboard works flawlessly when removed. This laptop is the perfect work/college machine. The laptop has surprising power and can even play more demanding some steam games. Battery life is average about 5-7 hours depending on how many programs you use. In laptop mode it gets a little hot but it's manageable. The battery charges extremely fast. Build quality is excellent. I will never go back to a traditional laptop again. 10/10 would recommend again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well for my needs. It does get hot quite easily when using labor-intensive apps, but a simple fix of turning the fan up through the Asus app fixes that. Runs quite well and the kickstand seems pretty stable. There's not a lot of delay when connecting or disconnecting the keyboard either. Only have had for a few weeks, so not sure how well it will be long-term. Battery life also is pretty good, have seen it get pretty low and still say it had a few hours left even with my brightness up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual-Screen Laptop for Productivity and Creativity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dual-screen laptop is a game-changer! The vibrant displays are sharp and responsive, making multitasking seamless and visually stunning. Ideal for productivity and creativity. Highly recommended for tech enthusiasts!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Great laptop with great monitors for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that just works. I have been more productive with the additional screen when onsite with customers. The speed and performance is there. Only issue, abeit a small one, the weight but that is the trade off for 2 monitors.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good laptop for who like multitasking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop and has 2 screen on it. It has very good battery life like ard 5 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Zenbook so far. The double screens are super sharp and a total game changer! Battery life is great. Overall a fun product to use (can't say I'll ever return to MacBooks after this)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Good computer, bad bluetooth keyboard.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the computer, the performance and the two screens; however with little use (less than three weeks) the bluetooth keyboard stopped working . I tried several times to add/pair it again, recharge it, but didn’t worked. To the point I reset the computer two times and nothing. The keyboard will only works when it was attached to the computer, meaning, I was only able to use the main screen.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nelson F,

      We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.

      To further investigate the problem you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2405033276-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with great capacity and its dual screen helps to perform several tasks at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this laptop with the 2 screens. I can even play NBA 2k24 on the go at my work. Loving every minute using it. I even use it with spreadsheets on both screens to be productive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item, Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service at BEST BUY, they were out of stock with my zenbook DUO, but the quickly solved to delivered from different store, this laptop is one of the best I have ever bought

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Before and after

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. Post purchase customer service can use some more training and proactive initiative.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SenC,

      We apologize for the issues you have encountered with our support team and for the inconvenience caused. This is not the quality of service we aim to provide. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.

      We would like to make your experience with ASUS a better one. Please send us an email at [email protected] and include the case number "N2405013808-0006" as a reference so that we can further investigate this issue.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Customer reviews from https://www.asus.com

    User rating, 4.5 out of 5 stars with 33 reviews on https://www.asus.com.

    See all https://www.asus.com reviews
  • Customer reviews from bestbuy-ca

    User rating, 5 out of 5 stars with 3 reviews on bestbuy-ca.

    See all bestbuy-ca reviews
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