Customers are enthusiastic about the responsive touch screen, phenomenal battery life, and gorgeous OLED display of the Zenbook Flip. Many appreciate its lightweight design and the fast performance delivered by the SSD. However, some users experienced excessive heat generation, and a few found the port selection and placement less than ideal. The overall consensus points to a powerful and visually appealing laptop with some areas needing improvement.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 317 reviews
Pros mentioned:
Processor speed, Touch screen
Rated 5 out of 5 stars
Asus-Zenbook
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Asus is the bomb. Love the touch screen and speed. It is a horse on the internet. I love it!!
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Super ZenFlipbook
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
excellent. easy to use, Long battery life Great value Notebook
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Comp
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great computer. No issues great graphic good speed. Pwrfect for what i needed it for
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Good performance, great price
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought the laptop open box excellent. Expected some type of damage but there was only damage to the original box and no issues at all with the laptop or accessories. My previous laptop was a Dell xps 9500 with a 10875H and this laptop is so much faster for my resource-intensive tasks. Hooked this thing up to an egpu with a 3070ti and it runs great.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Zenbook zen
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great looking video and graphics, fast, excellent laptop for the price
I would recommend this to a friend
Pros mentioned:
Battery life, Touch screen
Rated 5 out of 5 stars
Great Laptop!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far works fantastic. I love the screen and the battery life is great!
I would recommend this to a friend
Pros mentioned:
Touch screen
Cons mentioned:
Heat
Rated 2 out of 5 stars
Disappointed
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the third ASUS laptop I have owned. Of the three, this one has the best specs, but the worst performance. I really, really wanted to like it, but the cons outweigh the pros at this price point.
Cons:
The computer gets incredibly hot for no reason.
-Turning my camera on for a zoom meeting causes the computer to overheat.
-Having more than 10 tabs open causes the computer to overheat.
-Opening a computer game causes the computer to overheat.
The amount of heat this computer puts off is extreme. The computer itself would easily burn you if you were to leave it sitting on your lap for any length of time.
The charging port/cord is very sensitive. If I bump it at all, the computer switches back and forth between battery and power.
Pros:
The screen looks great.
It is a larger screen, but the computer is slim and lightweight.
Conclusion:
I really did WANT to like it. I've enjoyed my ASUS laptops in the past, but this one is just not up to par. The computer just can't seem to handle simple things without getting too hot. At this price point, I just can't recommend this computer to someone else.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Valued Customer,
We're sorry to hear about the overheating issues you're having with this model. Please allow us to make your experience with ASUS a better one. We would recommend that you update the steps in the FAQ below. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS. Best Regards, Joan ASUS Customer Loyalty US Support
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best brand laptop speed and display overall good product
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful lap top. Easy to use and much faster than the previous one.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Lightweight and fast
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very lightweight laptop, speed is fabulous and set up was a breeze
I would recommend this to a friend
Pros mentioned:
Battery life, Oled display
Rated 3 out of 5 stars
You get what you pay for.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Laptop is what it is. You get what you pay for.
We opted for this one considering it was on sale for same price as lower equivalent.
New laptop so good battery.
Used for office work. Gets the job done.
Oled touch screen option is good.
I would recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear VirakC,
Thank you for sharing your feedback on this model. Is there anything we could do to improve your experience with this product? We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS. Best Regards, Joan ASUS Customer Loyalty US Support
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
An Answer to My Dreams
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love this PC, spectacular images, exceptional speed and easy to use
I would recommend this to a friend
Rated 5 out of 5 stars
Great Laptop
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great laptop. I love the ability to turn it into a tablet and work. It is not glitchy when going between modes (had problems woth this on a Lenovo Yoga model). It's also well constructed and not easily broken.
I would recommend this to a friend
Rated 4 out of 5 stars
ASUS Zenbook
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought on open box laptop. It was like new. I’ve had no issues with Best Buy’s. The only issue I’ve experienced has to do with registering the computer with the manufacturer as the unit was already registered.
I would recommend this to a friend
Rated 5 out of 5 stars
Versatile and zippy
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm sufficiently impressed with this 2-in-1
The display steals the show. At 2880x1620 resolution it's reasonably sharp but it's the OLED panel with its vibrant colors and deep blacks that make it look amazing. The display is bright and very responsive at 120Hz. One thing to be aware of: under Windows 11 you'll need to manually enable 120Hz and HDR under the display settings or you won't be taking advantage of these features.
The Intel Arc A370M is a solid step up from Intel integrated graphics, though falls far short compared to discrete graphics from AMD or Nvidia. Most games I tested worked well at 1080p. Just don't expect to play anything new at the native resolution or 120Hz.
I would recommend this to a friend
Pros mentioned:
Oled display
Rated 3 out of 5 stars
Terrible Battery Life & Overpriced
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's okay. Very overpriced due to drawbacks, most notably the horrendous batter life, which is about 4.5 hours MAX with average energy settings, doing light browsing and email alone. Have to plug it in at least 3 times a day on a 9-hour shift at the office. For $1,200+ this is extremely disappointing.
The OLED screen is really nice. Disappointed that there's only one USB-A port. It does have two USB-C ports but you still have to use a traditional charger. Coming from a MacBook, the touch pad is subpar at best.
I really regret not exchanging and paying the within my window for a better quality machine.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear nicknamegoeshere,
We're sorry to hear that you are having a short battery life. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. Have you tried updating your Bios to the latest version? Please follow the steps in the FAQ below. For more information send us an email at [email protected] and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2206028872-0010) for us to better assist you.
Thank you for choosing ASUS. Best Regards, Ramon ASUS Customer Loyalty US Support
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like this laptop a lot. Really has a solid premium feel. Fast and responsive and the screen looks amazing! However, there are two things I don't like.
First, and most importantly, the power supply port is weak and feels really cheap. If you bump the chord and it wiggles the power supply port even a little bit, the laptop will lose power for a moment. The screen will dim briefly and "on battery" -"plugged in" will flash across the screen. I'm very worried that this will get worse over time and will eventually need repair. it feels so cheap for such a nice laptop.
The second issue is a little nitpicky, but the lid is super prone to fingerprints. When it's clean this is one of the best looking laptops you can buy, but if you touch the top cover, it will have a fingerprint, and it makes it look dirty. I like to think this doesn't matter to me, as I'm not trying to impress anyone with the looks of my laptop, and it almost never leaves my house, but it does bother me, and is something I'll take into consideration for my next laptop (which hopefully will be many years from now)
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Evodrums,
It's unfortunate to hear that your charging port is loose. This is not the quality of service expected from ASUS. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional. We would recommend to have the unit sent in for inspection and repairs. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2206028872-0004) for us to better assist you.
Thank you for choosing ASUS. Best Regards, Ramon ASUS Customer Loyalty US Support
Pros mentioned:
Processor speed
Rated 4 out of 5 stars
Great Quality!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use my computer for school and I take it everywhere! It’s very fast and reliable! Just a bit flimsy around the screen but still good quality
I would recommend this to a friend
Rated 3 out of 5 stars
Keyboard issue
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the laptop today. After opening the package and turning on the laptop, I noticed that almost 8-10 keys are lower and flatter than other keys. It's very annoying to look at especially during the low light and when the backlit is on.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear SyedtanvirulH ,
We appreciate you sharing your feedback on this model. It's unfortunate that this model keyboard as a mechanical issues, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number [ N2206028872-0014 ] for us to better assist you. Thank you for choosing ASUS!
Best Regards, Schottky ASUS Customer Loyalty US Support
Pros mentioned:
Oled display
Rated 5 out of 5 stars
Nice laptop!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its fast, easy to travel wit but the blue exterior picks up finger prints big time. I like the keys as they are printed large so they are easy to see especially as its also backlit.
The oled is amazing!