Customer Ratings & Reviews
- Model:
- UM6702RC-DS74T
- |
- SKU:
- 6517454
Customer reviews
Rating 4.4 out of 5 stars with 7 reviews
(7 customer reviews)to a friend
Rated 5 out of 5 stars
Asus Zenbook
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most smooth running laptop I’ve ever had. Runs everything super quick! Feels very luxe
I would recommend this to a friend- Pros mentioned:ImageCons mentioned:Restart
Rated 4 out of 5 stars
ASUS ZENBOOK PRO 17
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could give this Asus laptop 5 stars, incredible sound and image with spatial audio, but there is a problem that I believe is not occasional, currently almost every time I turn it on, I need to restart and wait several seconds for it to turn on, sometimes it doesn't turn on and I have to restart all over again! this makes me embarrassed
I would recommend this to a friend - Pros mentioned:Keyboard
Rated 5 out of 5 stars
The best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus never let me down this laptop is amazing perfect size the mouse pad is bigger than normal , super quiet the keyboard board feel is the best out there.
I would recommend this to a friend - Pros mentioned:BrandCons mentioned:Startup
Rated 4 out of 5 stars
ASUS - Zenbook Pro 17 touch screen laptop512 GB
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus is my favorite laptop brand no question - have had many. This one from 12/22 has some issues starting up - goes dead and need to hold down the start button for a long time then a short time but have gone for days where I just get on another laptop. Always comes back to life but a glitch. My 2019 model never....had issues
I would recommend this to a friend - Pros mentioned:Camera
Rated 5 out of 5 stars
Asus Laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it. It's super-fast, and reliable. I am happy to do my designing on this computer with such ease! The camera is superb!
I would recommend this to a friend - Pros mentioned:Gaming
Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product for the price, search for a couple of month and found the one. My suggested I choose a gaming laptop.
I would recommend this to a friend Rated 3 out of 5 stars
Pretty good - except keyboard layout
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine performs very well - and display is nice... but the fact that the keyboard has the PgUp, PgDn, Home, End functions share the same physical keys as the arrow keys is horrible.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ThomasG,
We apprecitae you leaving your feedback on this ASUS laptop. We are sorry to hear that you are not pleased with the keyboard layout. The Fn (function) key would be used to access the additional functions of keys with more than one symbol assigned to it. For example you would hold the Fn key + Pg Up key to get the page up function. Are there any improvements you would suggest to this laptop that would make you rate it higher? We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the case number "N2302039812-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support