Customers are satisfied with the ZenWiFi XT9 AX7800's ease of use, extensive coverage, and strong performance, citing simple setup and reliable connectivity. Many appreciate the improved range and signal strength, eliminating dead zones and providing fast speeds throughout their homes. However, some users experienced issues with node connectivity, reporting intermittent disconnections. The router's parental controls and security features also received positive feedback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 111 reviews
Rated 4 out of 5 stars
Good, but????
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the Deco XE75 Pro first but my Ecobee 3lite thermostat would constantly disconnect and reconnect to the network. Without getting to detail on that I decided to try the XT9. Doesn’t require an apple to setup the router and you have more control over individual settings. I want to separate the 2.4 and 5 GHz networks which the XT9 allows me to do so I’m not using the Smart Connect feature. Roaming between nodes works pretty good for me with default settings. The only issue I have found is the WAN connections upload speed is about 1/3 what it should be when measured from the ASUS internet speed test built into the router, from a wired device plugged directly into the main router and from a computer plugged directly into the ONT (Cspire1Gb fiber). I should average approx 900 down and 940 up. I used a 8port netgear unmanaged switch, plugged the ONTand the XT9 WAN port into it, now both up and down load speeds are what they should be.
I did do all the troubleshooting steps you constantly see online, swapped out patch cables, rebooted both router and ONT, reset the router and set back up from scratch, upgraded the firmware, etc.
under normal circumstances I would have returned this router for this issue but unfortunately I passed my return by date. That being said I don’t mind having the switch between the router and the ONT and everything else works good enough for me. Plus I really like having control over hardware settings that are harder and harder to find in a Mesh system. Plus no account required with Asus to setup and use. I would recommend but only after pointing out the WAN port upload speed problem the router has.
Final verdict, I like the product, works good in my environment, but there does seem to be a hardware incompatibility issue with the WAN port.
Is that’s the router or ONT’s fault?????
BTW, setting up without using an app on your phone and adding USB hardrive to use for Time Machine backups was easy.
I would recommend this to a friend
Pros mentioned:
Coverage, Ease of use
Rated 5 out of 5 stars
Strong stable wifi
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Qualty stable wifi. Ease of setup and management with Asus ap. Strong coverage and node performance.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
A Fast and Versatile Wi-Fi 6 Mesh System
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The router is easy to set up and use, thanks to the AiMesh feature that allows you to create a seamless network with compatible Asus routers. You can also use the MyAsus app to manage your network settings, monitor your network performance, and access additional features such as VPN, QoS, and guest network
I would recommend this to a friend
Pros mentioned:
Coverage, Speed
Rated 5 out of 5 stars
Great mesh router for speed and coverage
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The system works great. Speeds are so much better than my old routher and so is the coverage. So far I am really happy with this buy. I highly recommend it.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Easy set up, amazing speeds!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the easiest and quickest setup process I’ve ever had with a router. I expected improvements over my old router, but this far exceeded what I had hoped for in a network for my new fiber installation. Asus makes an amazing product.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Excellent for extending network
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and work great have them throughout the property. ASUS app is great and helpfull in setting up nodes
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this AI mesh system and the app. Everything works really well, and the connection/signal strength is great all over the house and even in the garage/outside. Have cameras and such running off wifi, so this system is great if you have a lot of devices in various areas of the house. You can bind devices as well, which i did with my security system devices. You can also monitor any devices connected to your wifi. A lot of cool features i still need to mess around with. Way better than any router I’ve ever bought.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
No more spotty wifi
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have spotty wifi in my house and this mesh system, which is one of the highly rated of its release year was the perfect solution for it. Easy to setup, stays connected, strong signal
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent performance, set up, and maintenance
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivers as promoted. Replacing 10 yr old Verizon FIOS router in 3k sf 2-story wood frame, 2x base strength within 50 ft, 4x within 100 ft - mesh 2nd unit triples base distance. No discernible lag through mesh. App tool works well snd intuitively (with familiarity). No caveats to recommending - excellent performance for value.
I would recommend this to a friend
Pros mentioned:
Range
Rated 5 out of 5 stars
Good Solid WiFi Router
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solid wireless for 2600sqft home with better WiFi reception in outdoor patio next to house.
Replaced a Xfinity wireless router because its range was limited. Put Xfinity into bridge mode and after fanagling with manually IP'ing a desktop to communicate with the Asus router was able to get it going.
Remember to reboot/power off Xfinity router when changing mode as it clears any MAC cache.
Happy with the advanced features. Had to turn off advanced triband features to get some older WiFi devices online then turned them back on.
Overall very happy with range and devices seamlessly jump to closest access point.
I would recommend this to a friend
Pros mentioned:
Coverage
Rated 5 out of 5 stars
Asus Zenwifi XT9 AX7800
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Mesh Router, Signal strength is very good. The two routers should cover your whole house. if not there is a 3 set will.
I would recommend this to a friend
Rated 4 out of 5 stars
Good but use the App features to make it better
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy initial setup but it takes a minute to fully set up if you have several nodes and a lot of connected devices. I was a little worried about some of the network drops at first until I worked with the features. IP and AP binding eliminates drops if you take the time to do it.
I would recommend this to a friend
Rated 5 out of 5 stars
This mesh router system lives up to the hype
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dare I say that this mesh system lives up to the hype? Yes, it does!
I've been playing around with home networking for 20 years. In the last 5 years or so, I've tried a number of different mesh systems. Some were dual band and a few tri band.
I've always run into a problems, however. Sometimes the setup was so simple, but the system just didn't deliver whether it was throughput or range. Some systems were just downright crap to set up and failed to stay connected or had devices just randomly drop off.
I YouTube'd a lot of mesh wifi systems and the Asus XT9 would come up often and almost every review as positive. I couldn't tell what was accurate or truthful and so I decided to buy it myself and test it out.
I have to say that the real world use is the best mesh wifi router I've ever set up. The only issue I had was upon the initial setup where the main router found new firmware and updated but the second node did not update to the newest firmware and the node disconnected. I had to reset the node and then it finally connected.
The range is very good and I can get a decent signal almost 100 feet away from the main router outside my house.
When inside my 2800 square foot house, I'm getting very close to my 300/300 speeds on wifi.
The network hasn't disconnected and I have close to 50 devices connected.
The app is very good and the web interface is great. So many ways to view all of the options this system has.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Router
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are excellent and easy to set up! I have used them for over 6 months, and they are an upgrade from your standard ISP devices.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Easy and a true accelerator.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
15 minute setup. Ease of optimization. Good interface for status. Improved overall network performance by doubling download speed.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great mesh-router
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This router and node were very easy to setup. I have the router and node configured for ethernet backhaul which works perfectly, So far, this mesh router has performed flawlessly.
I would recommend this to a friend
Pros mentioned:
Coverage
Rated 5 out of 5 stars
Fast and easy mesh network
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This provided the perfect solution for our recent office expansion. Easy to install and ensures we have strong WiFi access everywhere we need it! Though I will also say I believe pairing it with our new router definitely helped as well.
I would recommend this to a friend
Rated 3 out of 5 stars
Sold an open box item that wasn't presented that w
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So, it was priced as a new item but they shipped me a clearly opened box (unsealed, items out of their plastic wrappers). This was a clearance item offered at a really good price, so I decided give it a chance. But Best Buy shouldn't not have done that.
I would recommend this to a friend
Pros mentioned:
Range
Rated 5 out of 5 stars
An Excellent way to increase the speed and range
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
An excellent way to expand your wireless coverage. The farthest areas of our home now have almost full speed.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was easy to set up, good speeds throughout our house.