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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 69 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the AT CRL30102 DECT 6.0 Cordless Expansion Handset Only for its easy setup process, clear sound quality, and large number display. Customers appreciate the convenience of the talking caller ID feature. However, some customers have experienced compatibility issues with their existing AT&T base systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 69 reviews
  • Pros mentioned:
    Button size, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Sound; Lots of Features; Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an older person (my wife is 81) we have a bit of trouble hearing, seeing, and working with technology. These phones have excellent sound (and plenty of volume), are well lighted, have big buttons and were amazingly easy to set-up. We've loved these new phones.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Caller id, Sound quality

    Rated 5 out of 5 stars

    Great phone for anyone including hearing impaired!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great! Love the Caller ID announcement feature, big buttons and the enhanced sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AT&T CRL30102 DECT 6.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This expansion headset works great as for as sound goes. However, it doesn't synch all of the features with my existing DECT set. For instance, on the caller ID feature; you can only see the last received call; if you try and review the call list, it will display the last call only and the display reflects feature not available if one tries to scroll through the call list.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Cordless Handset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to add this handset to the existing cordless system. Only took a couple of minutes. Sound is nice and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it a lot, easy to use, good volume, easy to set up ,Like the voice announcement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone For The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for the price.It does everything you need it to and they last for a long time.I had to buy this one because I left ours out in the rain.They're great phones but not waterproof. My bad.If I take care of the new one,it'll last for years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very convenient handset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having an extra handset. I no longer have to run to another part of the house to answer the base phone. I found the handset easy to program. Just insert the battery and set it in the home base, and in a minute it's done.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Working as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This second handset has worked as advertised. The range and sound quality are both great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does everything as advertised & more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this item at the Customer Service desk at my local Best Buy store. The item arrived several days prior to the projected delivery date. This item complimented the base unit that we had already purchased. It was very easy to configure as directed in the instructions. Highly recommend this item to go with the base station.

    I would recommend this to a friend
  • Pros mentioned:
    Display, Ease of use

    Rated 5 out of 5 stars

    Wonderful landline phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big numbers on the phone. Its just super easy to use and lights up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expansion handsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a couple of expansion handsets to go with replacement of existing landline phone system. The phones are compatible with the AT&T base system, but the base system phones do not fit in the charging stands of the expansion phones. Minor annoyance, but why not make them compatible?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom needed something that was loud enough for her to hear when talking with someone on the phone. This one did the trick! She can hear callers more clearly and doesn't need to rely on the speaker phone anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My mother loves it! Easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and features for the money. Easy to set up as an Internet phone. Bought extra handsets for every room in the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this AT&T cordless phone for almost 2 years and just needed an extra cordless handset. The batteries hold there charge for days without having to put them in the base. It stores 50 contact numbers and I like the intercom feature when you forget where you left the phone last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this expansion phone on the same day I purchased the base unit with answering machine. Setup and pairing were simple. Perfect phone system for my senior mother.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Additional AT&T phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added two of the expansion handsets to our AT&T cordless phone system. Very easy to add these phones. Just followed the instructions that came with the phones and it all worked correctly immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Button size

    Rated 5 out of 5 stars

    Good phone for the elderly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my elderly parents. Screen is large and bright, Buttons are large, easily visible and easy to press. And the handset earpiece volume and ringtone volumes can be raised to a very loud level.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like AT&T phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is what attracted me to this phone. It has proven to stand up to the high quality of At&t that I am used to. The functionality of the phone is easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Cordless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone It has nice big letters so I can read it.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Easy to connect to base unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received my expansion handset and found it extremely easy to connect to the base unit. It has the great display and nice large numbers just as the base unit does. Very happy with this purchase.

    I would recommend this to a friend
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