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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 632 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers love the TL86103 DECT 6.0 phone for its user-friendly interface, praising its simplicity and ease of use. The Bluetooth connectivity is another popular feature, allowing users to effortlessly connect their cell phones to the device. Customers also appreciate the phone's excellent sound quality, making it suitable for individuals with hearing impairments. Despite some concerns about its complexity and conference call limitations, the TL86103 DECT 6.0 phone is generally well-received for its user-friendly design, Bluetooth capabilities, and clear audio.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 629 reviews
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this type of phone second times and the 1st one last for 3 years. Very powerful device for restaurant use.Surely will buy it again anytime when in need.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Purchased before and a lightening storm came thru and lost it due to lightening strike

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GMTrike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work good the only problem I have is trying to program it on the answering part of the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Land Line Answering Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased to find this product at Best Buy Set Up Instructions Were Good Works As Expected - Which is the main point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Corded cordless phone ATT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I am glad I returned the phone I had to Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features, Sound quality

    Rated 5 out of 5 stars

    Great for small businesses

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, easy to use, nice color, I use it at home first and then i bought one for my offices as well Very pleased with the overall quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality phone at excellent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and price. The voice announcing the callers name and/or phone number helps avoid unwanted calls. The Cordless Phone also has the features of the main unit and has a large range. Would recommend this unit to anyone seeking a phone with excellent features.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Cons mentioned:
    Speed dial

    Rated 4 out of 5 stars

    This phone seems to do everything but make coffee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has 2 lines, can be pared with your cell phone and your computer and headphone via Bluetooth, and your computer. It has a Hold button which many phones do not. It comes with a CD to install in your computer for VOIP calls, and one cordless handset. My only complaint is that although you can enter your contacts and dial direct, you have to go through the menu each time, there is no Speed Dial button or any way to program a one number Speed Dial number on the keypad - I read every page of manual. HOWEVER, thanks to a very nice person who answered my Google inquiry, there is a workaround to program 8 speed dial buttons, and I now have one button Speed Dialing. Why is this not in the manual? Would I buy this phone again? Yes. Do I personally need all of these features? Probably not, at the moment. But it is perfect for a small business/home office all in one communication center.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Decent Phone, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usual quality for AT&T, solid build & functions. Menu is easy to navigate, and the phone is a snap to set up. I also like the handset that came with it. I can carry it around the office & property, not miss calls, and be able to make calls as well. Good range and reception. I could do without the bluetooth link for my cellphone, but some may like that feature. It works, just don't need it. The price was good, and overall I am pleased. My only gripe is the weak speakerphone. People I called said my voice sounded weak, and went in and out. I relocated the handset across the room from the base and it helped a little, but still the microphone is pretty weak. I have another AT&T 2-line office phone I use primarily, so this isn't a huge problem. The handset, and ability to expand to more makes up for the weak speakerphone in my opinion. It beats having to wear an earpiece with my hands free system I used previously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2-Line Corded / Cordless Phone with Answering Syst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conversations are clear & succinct, cordless phone batteries maintain a charge well beyond our typical 11 hour day & cordless phones are lightweight though durable. I'd like to see brighter, red lights on the answering machine.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use

    Rated 5 out of 5 stars

    AT&T TL86103 Dect 6.0 2-Line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AT&T Dect 6.0 2-line corded and cordless phone. I bought it bc it has Bluetooth and connect to my cell. It was so easy to download all my contacts in a matter of minutes. So SWEET Love it

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Awesome house phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this phone for many of reasons. 1st It's a Great home phone and answering machine, Plus it has on the side were you can charge your cell phone also Awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Functional and versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a desk telephone for my business. Previously I used a larger network desk phone that was very sturdy but only could be used with a phone system, unavailable to me now. I really like this phone. It is heavy enough to be stable but the handset is light weight. The sound is very clear. Answering machine is capable of handling my needs. The addition of up to five handsets is a plus. Very good alternative to higher priced phone sets

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good phone for home or home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this phone for my home office I like the landline because the quality of hearing is better than a portable, yet the portable is convenient for moving around. The only thing it doesn't have is a panel of one-touch speed dial buttons, but you can do that through the screen. Good phone for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ringing tone volume.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Good phone, audio is clear but it needs a little more volume especially it is going to be use for business, the ringer also need more ringer power so we can’t missed phone call during busy hours. Other wise it’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 4 out of 5 stars

    Flexible phone system for small businesses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cordless phone option gets us two phones with only purchasing one phone system. The phone also works with two separate phone lines, also very convenient for a small business. The quality of the sound is much better than our VOIP system. Speaker phone from the cordless receiver is a very nice option to move from office to conference room. Quality of phone and buttons meets our expectations. We would recommend this phone system to other small businesses.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the base and 8 handsets throughout my house. Range and quality are great. Control pad sometimes falls off older handsets. Superglue does the job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 4 out of 5 stars

    Great telephone system!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This telephone was easy to install and works great with lots of extra features that may appear to be complicated if you don't read the manual carefully. The only problem I had was with my telephone provider (CenturyLink). They had to activate the lines that connect to my house, which routinely fail whenever the wind blows!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Is really more phone than I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many more features than I needed (example multiple lines). But this is what the salesman suggested for my us. Lot of reading the manual AND having to call the AT&T help line to understand some features of the phone. Was happy that the help line was actually very helpful. I was not happy at all that the Best Buy salesman persuaded me to pay additional money to purchase a 2 year warrant as he said that if I did not - I would not have nay warranty. Once I got home and read the instructions, I found the phone has a 1 year warranty. So I wasted money.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    High quality phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for work. It has a talking caller ID that comes in handy when you can't get to the phone because we are helping a customer. It lets me know if its a machine that calls all the time, so I know I have some time to get to the call. Also the two USB ports are a nice feature I didn't notice before I purchased it. I do wish the ringer was louder. I haven't gone threw and set up all the phones features yet but there are a ton. A high quality land line for sure if you still need one these days.

    I would recommend this to a friend
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