Customer Ratings & Reviews

Very easy to install and connect to the internet. We’ve now connected it to our Amazon Alexa and iPhone Home App It work really well with voice locking and unlocking and also the auto lock feature works well and is great when you forget to lock the door or have your hands full coming home it’ll do it for you

I loved the idea of it and it was reported by many sites to be the best door lock for home automation so I got it. However, after having it for almost a month now, I have noticed that it doesn’t work all the time. First, I never got the DoorSense feature to work because it would never get configured in the app. I would do all the steps to configure it and when it got to the finalizing step, it would just sit there with the spinning circle. I would wait for minutes and then have to close and reopen the app after it became unresponsive. So without this feature, I won’t get the alert if the door was left ajar. Another issue I had was that when I use the app to lock/unlock it, it would lag a few seconds, but then do it. However, it would only work the first time. So I would open the app to lock/unlock the door and it would do it after a few seconds, but if I tried to do it again, it becomes unresponsive. I’ve noticed that I would need to close and reopen the app to get it to work. So basically, I would have to close and reopen the app each time just to lock/unlock it. I couldn’t just press the button once to lock it and then again to unlock it or vice versa. Adding to the issues I’ve experienced, the auto-unlock feature only works half the time. It has always notified me once I left the neighborhood (about 2 mins after I drive off), but it does seem to have trouble detecting that I’m arriving home. So sometimes I’ll be approaching the front door and can hear it unlock, but then there are times when I get to the front door and it won’t unlock. Sometimes it’ll unlock once I get to the front door and start looking for the key, but that was the main purpose of me buying this. Then sometimes I’ll just wait a few seconds at the front door hoping that it will finally detect my phone and unlock, but nope. Last, but not least, it doesn’t always work with my Apple HomePod or Google Home Mini. It only works about 25% of the time. The only feature that seems to always work is the auto lock which I’ve set tSo for most of the time, I feel like I bought an overly expensive door lock hoping that I get lucky it works.

I have been using this lock for a little over a month and it works great! I guess the only complaint I have is that I’ve already had to replace the batteries. I figured it had very little power consumption but I guess I was wrong. No big deal though, they are very easy to get to and change, so it’s ok. My front door sits and the bottom of the stairs so it’s nice to be able to unlock the door for friends and family from upstairs or when I’m away. The lock has some pretty cool features and, coupled with my Nest Doorbell, I feel pretty safe and secure. Anyway, I would highly recommend this product.

August smart locks have always been my go-to. they haven't let me down yet, and the set up and ease of use is probably my favorite part. the app is simple, you can add guests and set parameters for them to have access to your property. 10/10 would recommend.

Works really well with the app, it’s significantly smaller than the older version. Sometimes HomeKit fails to unlock it. Set it up when I unlock my door, it turns my lights on in that room to 70% which makes life easy.

This is by far the most frustrating lock that we have ever owned. The lock keeps disconnecting and connecting to the wifi every few hours. We bought the additional keypad and the keypad sometimes works and sometimes it doesn’t. Sometimes it deletes all of the codes and we have to set them up again. Currently we are on the 5th day of it not working. You might be thinking that it is the batteries but we have installed two fresh pair of name brand batteries and the keypad lights up for a second but does not work or will work one time before not working again. The router is about 15 feet from the lock so the signal strength is not an issue specially when we can have our phones working in the yard about 100 feet away just fine. We had another brand of lock that worked perfectly for 10 years and never had an issue. If you want to be frustrated and feel like you wasted your money then this is the lock for you. Otherwise do yourself a favor and choose brand.

Easy to install and pair. Doesn’t respond quickly to iphone app or Siri. It takes a few seconds on the app, a few more via Siri. But it’s secure and so far fool proof.

Excellent upgrade over the third generation lock. With a two in one design, of both the lock and detector. The only issue I have encountered so far is that the batteries are more expensive, cr123 vs the old AA, and I have to replace them twice as more often.

I've had this Smart Lock for a few months. Install and set up was very easy. Had to play with it for a while to see the overall workings of it. All in all, it is a good product. Very spotty with wi-fi connection. My router/modem is within 5 feet of the smart lock and it has connection issues often. Every few hours, I get a notification about smart lock reconnected to wi-fi. Because of the spotty wi-fi, some of the auto-lock/unlock features can be a hit or miss. When everything is working correctly, it's a big hit.

Good lock but doesn’t work with the app in connecting compared to the Schlage ones I have. I do like the round shape.

Great product. I bought this because it is Apple approved. Glad that it was in stock at the store. Very easy to install and set up. We are using the auto lock and Auto Unlock features and they work very well. So glad we bought this and would definitely recommend it.

This is my second august lock. My first is the Yale/August deadbolt with touchscreen keypad and this one was installed on the door leading from my garage. I never like the garage door always being open and don’t want to carry a key around so this fit my situation perfectly. I also installed the door sense and the Auto Unlock works flawlessly. I park in my garage, get out of the car, and the door is unlocked. I never have to wait for it to be unlocked as other reviewers have stated. I did get the keypad as well In case for some reason the Auto Unlock doesn’t work. I do have one negative and it’s that I purchased and installed this lock on July 27th and I already got a notification that the batteries were low and needed to be replaced. Luckily I had a couple of extra 123 type batteries at the house so I was able to install them right away. I’m hoping this isn’t the case where I’ll have to change them monthly. Overall I’m extremely happy with the lock and wouldn’t hesitate to buy a couple of others for other locations.

I installed 3 of these at my home and I really thought they were easy to install. The App takes some getting used to. Overall they have been great and I love having auto-lock feature and the unlock when I come in geo range. It's so useful and convenient. I'm taking 1 star off because I wish they worked with my homepod a bit faster. It takes a good 5-10 seconds for the lock to react when using home app. I know this might not be an issue with the August lock itself, but as this is what I bought them for it is disappointing I have to use the august app to use these.

At first, I thought the price was too high for a new version, but I was wrong. This thing is amazing. The size and the way it works are great. It’s so much smother than the Gen 3 version and fits well. the extra back plate is a nice security feature than I recommend you use. Good job, August!!

I really do love this so much that we bought another one for our garage. After we locked ourselves out we will never not have one of these again. It didn’t work super well to add people as guests so I just put them as an owner as a workaround. Not sure if it’s something we did wrong or not. My one complaint is that the battery dies about once a month. But I just bought a bunch of them on Amazon and they go for a lot longer than the notification says it will.

Love the lock, the auto lock/unlock is great. But it pretty much always say no response in HomeKit. Matte black looks real sharp

This smart lock is for standard household bolts. Initially bought this for my condo which uses a commercial lock and a wing bolt that does not allow for the use of the adapters. But I did install it at my home and the installation was very straightforward. You’ll get used to the app features along with the finicky smart commands with Google and Alexa. Make sure you have good wifi. Enjoy!

I've been looking for good smart lock. All of the kwikset reviews scared me until one day I ran into August. it's easy to install and works incredibly well. I didn't realize it would Auto Unlock as you came home, big plus in my book. money well spent!

There are still a few quirks but all in all this is by far the best wifi smart lock available today! Setup is easy, works great with Alexa. Apple Homekit has more of a setup issue but that is common with Homekit. Alexa works seamless. The app is solid also.

so simple to install. This model does not need a separate device to connect to wifi which is awesome. Easy to setup in the app. Guest keys are easy to hand out. Notifications are great. Love the fact that I don't have to rekey the doors. Highly recommend.