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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 56 reviews

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75%
would recommend
to a friend

Customers are saying

Customers find value in the tracking feature of the Connected Car Assistant Adapter and Service, appreciating its ability to monitor their vehicles. They also praise its user-friendly design, describing it as easy to use and install. However, some customers have experienced frequent connection issues, expressing frustration with the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 56 reviews
  • Pros mentioned:
    Crash alert

    Rated 5 out of 5 stars

    Great addition to a pre GPS vehicle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having recently had my vehicle stolen and found shortly after, I was looking for an inexpensive way to monitor vehicle location. This does the trick perfectly! It advised as soon as the vehicle is driving as well as when it it I turned off, always providing exact location. I haven’t had any diagnostic issue with my vehicle yet but that is also a bonus as the unit will advise what is wrong with your vehicle as well as crash alert!

    I would recommend this to a friend
  • Cons mentioned:
    Service

    Rated 4 out of 5 stars

    very good & usefull

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the automatic system was very accurate 90% of the time. It had a few flaws, but nothing major. I don't know if it depended on the weather or other factors, but occasionally you would lose contact/service with the unit. Overall, it did a very good job, until the company suspended service with all accounts

    I would recommend this to a friend
  • Cons mentioned:
    Buggy, Support

    Rated 2 out of 5 stars

    No support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company has zero support. Very buggy. I’m not impressed. Works 50% of the time. Unacceptable. If you need to contact support, there is no phone number. Just an email address and they take forever to respond. What a joke of a company.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for fault code reading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is no more than a car tracker for people with teen children. I had the same engine fault pop up 3 times and it wouldn’t read the code.. don’t waste your money if you need fault codes read..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fuel efficiency, Tracking

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to help me keep track of my mileage for my job. This is great because it sends all of the information to my phone as well as my driving style and how much I spend on fuel. Great device.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Tracking

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to install, and works amazingly to track milage and even share location of trip with family/friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what it's supposed to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't complain. It does what it's supposed to. I wish I didn't have to pay a subscription for the added features.

    I would recommend this to a friend
  • Pros mentioned:
    Tracking

    Rated 4 out of 5 stars

    Useful device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just buy this device and I’m very happy i can check every week the miles and the total of spend on gas and money

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Tracking

    Rated 5 out of 5 stars

    I love this tracking device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to watch where my kids are at all times. I love this device. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Tracking

    Rated 4 out of 5 stars

    Good tracker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting to monitor your vehicle and keep track of your teenage kids while traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Tracking

    Rated 4 out of 5 stars

    tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must for elderly to be able to track them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good overall auto stat tracker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used an older version of this tracker a few years ago and was glad they finalized a business model. Most other trackers require a higher than average monthly fee and I believe are more geared toward fleet vehicles. This is a nice tracker for individual use that offers most needed stats (mileage, fuel efficiency, etc) with a very low, and optional, monthly fee

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have some ongoing issues that are intermittent. This send notifications when issues are triggering even when the check engine light isn’t on. It does drop connection from time to time, but is largely dependable. For the money, can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to keep track of a vehicle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was put in my sister-in-law's car after my wife cosigned for a car by me after my insurance company notiifed me she had no license. She lied about where she was living and I used this to repossess the car.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product-no longer in business

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product. Company closed due coronavirus at the end of May. Service was great to diagnose check engine light and monitor a vehicles location at any time. Also showed speeds and crash detection. Would recommend if company were still in business.

    I would recommend this to a friend
  • Pros mentioned:
    Tracking

    Rated 5 out of 5 stars

    Excellent Tracker for Your Teenager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me all of the stats on my teenage driver and can locate them real time. What more can you ask for? It is very accurate. The phone app is very good as well. Easy to use and easy to read.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OBD II Reader & GPS in one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for what you get. It’s an OBD II reader that will read your check engine light codes. The codes will be displayed on your app. The Reql time GPS (5 sec delay) works great and the cost is cheaper than other companies.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    The app was easy to navigate and it hooked up as a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC product! It was very easy to hook up and we bought online and did a store pick up. Nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Tracking

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use those daily to track work mileage and our vehicle locations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well overall. It took a while for it to sync, but once it did, it’s been working well!

    I would recommend this to a friend
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