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Customer Ratings & Reviews

Your price for this item is $389.99
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Customer reviews

Rating 4.5 out of 5 stars with 18 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers praise the Level.2 Commuter Step-Through eBike for its great ride and smooth experience. Many customers have expressed their satisfaction with the bike's performance and ease of use, describing it as a smooth and enjoyable ride.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Bike for short women

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is five foot and this is just right for her. The color is more attractive in oerson. It wasn’t that complicated to assemble, unless you really dislike assembling things. The battery is easy to charge. It really is a simple bike.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great bike for a good price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this bike! It’s taken me all across my city! It’s one of the smoothest rides ever and so easy to use. I do hate that the kickstand constantly becomes loose but I’m going to get some loctite and see if that helps. Otherwise it’s perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great bike with a few adjustments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own two of these. Great bikes with a few modifications. The straight handlebars are too low, and the seat is not so great. It is fairly easy to get a suspension seat post, better seat, and raised hsndlebars. Then it the bike is perfect. The torque sensor for pedaling is worth the cost of the bike. Much better/ safer than the more common cadence sensor system. The battery life is great. We have put about 150 miles on the bikes so far - excellent ride. Would have given 5 stars if handlebars were higher and seat better. - Minor issues overall, and fixable.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hi Ed! Thank you for the great feedback, our seat and handlebars are made that way to give riders the option to customize their bike to their liking! Congrats to 150 miles!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phenomenal E-Bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with the purchase! Easy to assemble, well thought out design, and great product overall. Would recommend this bike to all, young and old alike. Exceptional product in design, construction, and durability.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Thank you for taking the time to leave feedback on your new e-bike! Cheers to many great rides and welcome to the Aventon Family!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my bike - it is easy to ride and it looks great - it is great for going up hill and I can travel a lot farther and faster

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      thanks for reviewing your new e-bike. Happy trails!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First E bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to ride but too busy and old to go far and explore on my regular bikes . Very easy to assemble (54yo women) only had to have my son help me once get the front wheel on. Very intuitive to ride and look forward to exploring without worrying if I got enough stamina to make it back home.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      We greatly appreciate the feedback! Did you know that you can earn points for riding? Check out our rewards program here:https://www.aventon.com/pages/rewards.

  • Rated 5 out of 5 stars

    Total 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally the weather and I had the time to explore my new E bike. And I’ll say, I loved it and had a blast on it today. I do have to figure out how to make it harder to pedal and I will but, overall I give it a 10. I’ve already recommended it to friends and strangers.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hey Kris,
      We love to hear that the Level.2 is a 10 out of 10 for you! Thank you for riding with Aventon and recommending it to those around you! Keep on riding!
      -Aventon Support Team

  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike is great! Was delivered on the exact day they promised and everything went really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bike, Great prices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike at great price. Only place I could find it the color my wife wanted

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Ebike

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for beginners, my wife loves the bike easy to ride.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great bike, battery lasts a long time. Easy to maneuver.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Perfect, happy trails!

  • Rated 5 out of 5 stars

    Aventon Level.2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike. Getting it tooks 6 weeks and three separate orders. Twice my ship to store was cancelled by Best Buy. Only notifying me on the of anticipated arrival. Finally I chose the ship to home option and then received the bike in 2 weeks. I wouls stock these bikes in store. They would fly off the showroom floor. They're that good.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hi there! Thank you for the feedback! We apologize for all of the shipping delays and the inconvenience that this had caused. Happy riding!

  • Rated 5 out of 5 stars

    Aventon EBike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised to find this e-bike at Best Buy plus it was on sale!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not safe for me.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It encourages a strange riding position. It forces you to lay over it looking down at the ground like those old racers. Since I have a big belly and big head, it puts my weight over the heaviest part of the bike, between the seat and the handle bars. That means the center of gravity is in front of my hips and legs. It’s like steering a bike while doing a handstand and looking up. I’m also 5’7” overweight and 60 years old

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ride like it very much would recomand it to anybody.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hi there- thank you for the review and happy trails!

  • Rated 5 out of 5 stars

    Jack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike at a good price. I would recommend to anyone wanting to start using an e bike.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hey Jack, thank you for the great feedback! Happy Trails!

  • Rated 1 out of 5 stars

    Extremely disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Aventon ADVENTURE and me and my wife loved it. Her only complaint was that it was a little heavy/big. So when we saw the LEVEL 2 we thought it was going to be a win/win. We were so extremely disappointed in this bike I couldn't believe it was from the same company. The ADVENTURE and LEVEL 2 are basically at the same price point but I have no idea why. After riding the LEVEL 2 my wife says she can get past the size/heaviness ADVENTURE because it has more power, a smoother ride, and is just more comfortable to ride. The only thing my wife liked was the color. If you are looking at a ebike go with the ADVENTURE it is by far the more superior product. I will be returning and exchanging for another ADVENTURE because there should be no way these bikes should be at the same price point.

    No, I would not recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hi there! Thank you for taking the time to leave feedback on our Level.2 model. We greatly appreciate it and apologize that this model was not what you and you wife were looking for. The differences between the two bikes are quite large and we would be happy to help you learn the uniqueness of the Level.2 It's our aim to help you choose the best bike for your needs. Ride more, Be happy.

  • Rated 5 out of 5 stars

    Game Changer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bike is incredible! I own an Aventon Aventure, but after testing out this new Level.2 it just might be time to upgrade... One of the best and most improved features on this bike is its torque sensor motor which provides greater range, but overall just a smoother/better ride! There's no better way to explore and commute than on an electric bike.

    I would recommend this to a friend
    • Brand response from Aventon Support
      Posted .

      Hey Rider! Thank you for taking the time to leave a review with great feedback! We are so thrilled that you love your new Level.2 and the torque sensor. Happy trails this holiday season!

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