Customers are positive about the Sinch Step-Through Foldable Ebike's smooth ride and foldable design. They appreciate the five levels of pedal assist for tackling hills. On the other hand, some customers are not pleased with the weight of the bike and the lack of fenders and a rear rack.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 36 reviews
Pros mentioned:
Build quality
Cons mentioned:
Weight
Rated 5 out of 5 stars
Fantastic
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This ebike is a really outstanding. It arrived beautifully packaged, fully assembled, ready to go. Set up was as simple as unfolding it, charging it, adjusting the handlebar and saddle height. The optional app was incredibly easy to set up also.
On the road the bike is ridiculously smooth, confidence inspiring, comfortable. The build quality is very solid with a lot of attention to detail.
If you're looking for an extreme scary beast of a bike, this isn't it. Acceleration is smooth, controlled, whether you are peddling or using the throttle. Handling, steering, and general demeanor is confidence inspiring. Performance is zippy, but with a smooth surge of power that is measured and not abrupt. There was plenty of torque that doesn't constantly beg for peddle power to tackle reasonable hills.
The step through design is incredibly comfortable to live with, suitable for a very wide range of rider height and weight. Despite being a folder, ideal to load into the back of a reasonably sized vehicle, it rides like a non-folder. Meaning, that in operation, it doesn't feel like a bike that can fold in half. There are no rattles, scary sounds, or feelings of flexing. In short, it doesn't feel like you are compromising much to gain the convenience of portability. Although, let's be real, this is a heavy bike, so while most owners will be able to put the bike into a vehicle and pull it out again, don't expect to run up a flight of stairs with it or hop on and off public transport with it.
The saddle is surprisingly comfortable despite the lack of rear suspension. The huge tires are wonderful on the road, and don't feel unsafe on rough ground either. But you should probably choose something else if you were planning on extreme trail riding and mountain biking.
In short, there is a heck of a lot to like. As for cons, the display is a little more pixilated than I would like, lacking the smoothness of the smart phones we are all so used to. It is a bit annoying that fenders, lights, bell, and racks are all extras. I wish that the key or app could disable or lock out the bike in some way as an added security measure. The design of the handlebars are such that there isn't a lot of spare real estate for accessories. Even choosing a bell isn't as easy as it could be because of this (although the one sold by Aventon fits just great). I wasn't sure about the decision to put the throttle on the left thumb, but that's fine.
All in all, this is a really really solid bike. And it is a brand that seems to have decent respect in local bike shops as opposed to many online only brands you can buy.
If you want to hit the trails, parks, cycle paths, get some exercise, fresh air, and have fun, then there is a lot to like here.
This review is from Aventon - Sinch Step-Through Foldable Ebike w/ 40 mile Max Operating Range and 20 MPH Max Speed - OSFA - Bonfire Red
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Hey rider! Thank you so much for taking the time to leave an extensive review on our Sinch ST model. We appreciate your feedback and value your honesty! Welcome to the Aventon Family and safe travels. Keep riding on! -Aventon Support Team
Cons mentioned:
Fenders
Rated 5 out of 5 stars
My favorite e-bike.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this bike. In the month that I’ve owned it I’ve put about 300 miles on it. It is comfortable, powerful, easy to pedal and most of all great to look at. The style is something that cannot be overstated, it just looks cool. I get lots of attention and compliments on the greenway and at parks. It’s not perfect though, There are no integrated lights, which is something they addressed in the Sinch ST 2.0. I purchased aftermarket ones but it is kind of a safety issue. The lack of fenders was an issue the first time I rode and it had rained, I ended up with mud all over my back. I went home and ordered those immediately. That being said, I knew it didn’t come with lights or a fender and still think it’s a great bike for the money. The only actual design issues I’ve found are the handlebars are a bit crowded if you’re trying to mount accessories like a phone or a bell, light, etc. And the biggest negative is the bike has a tendency to scratch itself when folded. There does not seem to be and built in way to prevent this either. It will simply contact itself and scratch the beautiful paint. If the bike were less attractive or not built as well as it is, that would be more forgivable but this thing is built like a premium/luxury type item and it being so easy for it to scratch itself is a tragedy. I had a $600 cheap folding e-bike that had magnets and soft bumpers to help prevent such a thing. So on a bike this nice… not having that just seems wrong. That being said, I still happily give this bike 5 stars. It’s not the fastest at 20mph but it more than makes up for lack of speed with comfort and style. My other main ebike is a Juiced HyperScorpion and I find myself reaching for the Aventon first every time.
This review is from Aventon - Sinch Step-Through Foldable Ebike w/ 40 mile Max Operating Range and 20 MPH Max Speed - OSFA - Bonfire Red
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Hi MavRose, we're glad to hear that you love your Sinch! It's great that the bike is comfortable, powerful, and enjoyable to ride. The style and attention it receives are definite positives. While the lack of integrated lights and fenders was a concern, it's good that you addressed those issues with aftermarket options. The crowded handlebars and the tendency to scratch when folded are design aspects that could be improved. Nonetheless, you find the bike to be a great value for the money and rate it highly. Enjoy your rides and the unique experience the Sinch offers! -Aventon
Rated 5 out of 5 stars
Nice and gorgeous folding ebike
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gets lot of compliments, my 10-year old son, mother-in-law, and even my coworkers at NASA love it. Very easy unboxing and setup process, and it’s a delight to ride around and transport as well. Cadence sensor is good and unlocked bike through Aventon to ride up to 26mph on pedal assist. Throttle only max speed is 20mg. I rode through off-road trails and group bike rides with no problems. No need for a bike rack, but I did end up adding lights, bell, alarm, hidden AirTag, bottle holder, Bluetooth speaker, and a phone mount.
This review is from Aventon - Sinch Step-Through Foldable Ebike w/ 40 mile Max Operating Range and 20 MPH Max Speed - OSFA - Bonfire Red
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Thank you for leaving a detailed review on your new e-bike. Happy holidays!
Pros mentioned:
Operating range
Rated 5 out of 5 stars
Sinch ST with Kenda Krusades
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our sinch ST but upgraded the tires with the kenda krusade for more offroad adeventures in New Mexico. Great bike and great range.
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Awesome! Thank you for the review and happy trails!
Pros mentioned:
Build quality
Rated 5 out of 5 stars
Fun
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best deal and I enjoyed the ride. totally recommended
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Awesome. Thank you for reviewing your e-bike!
Pros mentioned:
Assembly, Build quality
Cons mentioned:
Weight
Rated 5 out of 5 stars
A great e-bike
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well built and needed almost no assembly. Besides a few reflectors and an unfolding this bike is set up right out of the box. It’s a little heavier than I expected but still manageable. The throttle is slightly delayed but is by design as stated by manufacturer. Honestly that’s the only place this bike fails to shine for me. The delay isn’t terrible but does take some getting use to. Overall very satisfied with the bike and is well built. Would definitely buy it again.
This review is from Aventon - Sinch Step-Through Foldable Ebike w/ 40 mile Max Operating Range and 20 MPH Max Speed - OSFA - Bonfire Red
I would recommend this to a friend
Pros mentioned:
Build quality, Operating range, Speed
Rated 5 out of 5 stars
Great purchase....LOVE IT!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this bike for about 3 weeks and I LOVE IT!! I set it up in under an hour and was off and riding. I've put almost 200 miles on it so far and it's been great! I liked it so well my best friend ordered herself one! The quality is great and I would highly recommend this....as I have already!
This review is from Aventon - Sinch Step-Through Foldable Ebike w/ 40 mile Max Operating Range and 20 MPH Max Speed - OSFA - Bonfire Red
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Fantastic, thank you for the great feedback!
Pros mentioned:
Foldable, Speed
Rated 5 out of 5 stars
Love my new Aventon Sinch 1
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this foldable bike! It’s very fast and powerful on steep hills. It’s very well made and put together right out of the box. It’s folds easily. I bought the Sinch fenders, lights, back deck and bell directly from Aventon. I replaced the hand grips and seat for a more comfortable ride too. I even added a dog carrier with zip ties to the back for my little dog to join me. It’s too heavy for me to lift into my truck alone but with two people it’s easy. Very happy with my purchase from Best Buy. I saved close to $800 buying last years Sinch 1. It’s a great bike!
This review is from Aventon - Sinch Step-Through Foldable Ebike w/ 40 mile Max Operating Range and 20 MPH Max Speed - OSFA - Bonfire Red
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Awesome review! Thanks for the feedback and happy trails!
Cons mentioned:
Weight
Rated 4 out of 5 stars
Good E-Bike
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m enjoying the bike, had it for about 1 month. I’m a 69 year old female, it’s heavy and hard to load into my SUV. However, I knew that when I purchased the bike but it handles as expected. The only reason I did not give this Bike a five is it comes with two battery keys and one of the keys broke about three times after using.The battery key is very flimsy. It will cost me about $40 or $50 to replace the key from the Aventon site, which I think is too much. I do recommend the bike after only putting 75 miles on it. I’m from Texas and it’s been too hot to ride or would probably have more miles on it.
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Perfect, thank you for the review. Happy trails!
Pros mentioned:
Assembly, Foldable
Rated 5 out of 5 stars
Great folding bike !
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This ebike is great ! I was stuck in an area where I had seizures while riding my bike. My brother came by and picked my bike in his car. He drove to see me at the hospital. Being folded came in handy. I can only imagine having it at a camping trip or traveling around with this bike. It's also nice that it came fully assembled unlike my friend's ebike that did not came assembled.
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Hello, we are so glad that this item is a match. Thank you for the review!
Pros mentioned:
Foldable
Rated 5 out of 5 stars
Amazing
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This little bike is awesome,good enough to take offroad and handles like a Cadillac on the road,is beautiful to look at and it folds super easy.
This review is from Aventon - Sinch Step-Through Foldable Ebike w/ 40 mile Max Operating Range and 20 MPH Max Speed - OSFA - Bonfire Red
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Hi Joe,
Thank you for leaving a review! We are happy to hear the Sinch ST worked out for you. We appreciate your feedback. Ride more, be happy!
Aventon
Pros mentioned:
Build quality
Rated 5 out of 5 stars
Easy rider!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sinch is a great addition to my e bikes. I have the Aventure but this smaller folding bike is much easier to transport for those quick trips so I can take my car instead of the truck. Smooth and fun bike
I would recommend this to a friend
Rated 5 out of 5 stars
LOVE this bike!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We researched for months and wanted a folding ebike. We have been happy with how this performs. The 5 levels of assist are awesome! The battery lasts a long time and getting up hills is a breeze. We added mud guards, back rack with saddle bags, mirror, phone and cup holders, front basket, front/back lights and bell. We got the bikes on sale so now are set!
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Hello there,
Thank you for taking the time to leave feedback on your new e-bike! Cheers to many great rides and welcome to the Aventon Family!
Ride More, Be Happy! -Aventon
Pros mentioned:
Assembly
Cons mentioned:
Fenders
Rated 5 out of 5 stars
Easy set up!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For someone like me that struggles to put things together, this is your bike! It comes pretty much completely assembled and you just need to unfold. The only think I wish was different is that it arrived with fenders and rack. It is a beautiful bike and I look forward to taking it out once the snow melts!
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Thank you so much for the positive feedback! We’re so happy that you’re loving your new e-bike. Welcome to the Aventon Family and safe travels!
Pros mentioned:
Build quality, Foldable, Speed
Cons mentioned:
Weight
Rated 5 out of 5 stars
Owner
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent quality. Got what you paid. Easy to fold , fast. Cons : heavy
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Hi there, we are so pleased to hear that you are enjoying your bike! Happy Riding!
Rated 5 out of 5 stars
Great Ebike
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the ease of this bike. Battery lasts a long time. Great 5 level assist for hills. It’s exactly what we’ve wanted after a lot of research.
This review is from Aventon - Sinch Step-Through Foldable Ebike w/ 40 mile Max Operating Range and 20 MPH Max Speed - OSFA - Bonfire Red
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Hi,
Thank you so much for the positive feedback! We’re so happy that you’re loving your new e-bike. Welcome to the Aventon Family and safe travels!
Ride More, Be Happy! -Aventon
Cons mentioned:
Weight
Rated 5 out of 5 stars
Sinch Review.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ok... This was a fantastic purchase. I bought one for myself and one for my wife as christmas presents. Both of us in our early 60's. These things ar really something else. YOU DO STILL GET PLENTY OF EXCERSISE. At least as much as you want. 5 levels of assist make getting a good balanced long ride possible. They are a little heavy but both fold up and fit in the back of my truck and can be locked away for tirps to nice places to ride.
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Hello! We're so glad that you love your new e-bike. Happy riding and thanks for the review!
Pros mentioned:
Operating range, Speed
Rated 5 out of 5 stars
Love it!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! There are ebikes and then there are Aventon. You can see the difference once you drive it.
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Thank you for taking the time to leave feedback on your recent experience with us. We will forward your feedback to our Customer Service Team. Cheers to many great rides and welcome to the Aventon Family!
Pros mentioned:
Build quality, Speed
Rated 4 out of 5 stars
Little expensive, but has a premium feel.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Speed is great, charging and user interface controls are easy to use. Ride is smooth. Foldability is a bit cumbersome and it is awkward and bulky when folded. But over a great bike
I would recommend this to a friend
Brand response from Aventon Support
Posted .
We appreciate your feedback and thank you for the review. Happy trails!
Pros mentioned:
Foldable
Rated 5 out of 5 stars
Love My Bike
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been looking for over a year and funally decided on the ebike I wanted. I love this bike. I wanted foldable so that I could put it in the back of my car instead of having to use a bike rack. I also wanted one with the fat tires. Buying this bike was one of the best decisions I have made in a long time and I wish I had found it sooner. Love my bike!
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Thank you for taking the time to leave feedback on your recent experience with us. Cheers to many great rides and welcome to the Aventon Family!