Customers commend the Soltera 7-Speed Step-Through Ebike for its smooth ride and comfortable seat. However, several customers have experienced issues with the battery not charging.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Awesome bike. Easy to put together.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I havent gotten to use the bike that much, but have had a great experience so far. Putting the bike together was super easy and beats paying extra to have someone else put it together. Battery was dead upon coming straight out of the box, but once plugged in and charged, it worked like a charm. I saw a few comments about the battery and wonder if it was still dead after charging it.
This review is from Aventon - Soltera 7-Speed Step-Through Ebike w/ 40 mile Max Operating Range and 20 MPH Max Speed - Medium/Large - Lilac Grey
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Hey there! That is awesome that everything worked out. We hope that you have a wonderful summer!
Rated 4 out of 5 stars
So much FUN!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to assemble and so much fun to ride! Easy to charge and picking up (at the store) was easy. The instructions inside the box are wrong. They clearly tell you what type of air pump you need to inflate the tires but it is absolutely wrong!! That was frustrating, but we bought the pump we needed and we were on the road in no time!! Loved the bike so much I bought a second one!
This review is from Aventon - Soltera 7-Speed Step-Through Ebike w/ 40 mile Max Operating Range and 20 MPH Max Speed - Medium/Large - Lilac Grey
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Thank you for taking the time to leave feedback on your recent experience with us. Cheers to many great rides and welcome to the Aventon Family!
Rated 5 out of 5 stars
Great bike.
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great bike. I can pick it up to travel with in the car, and battery last a long time. I wouldn’t ride it in wet conditions though. I got a rack to put on the back with a travel pack. I need to get a water bottle holder too. I don’t ride it in wet conditions as it is water resistant but not water proof. Pedal assist and throttle work great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bike is great!! Fairly easy to put together but battery didn’t work and had to navigate a new one through the aventon company - which took quite some time!!
This review is from Aventon - Soltera 7-Speed Step-Through Ebike w/ 40 mile Max Operating Range and 20 MPH Max Speed - Medium/Large - Lilac Grey
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Hi there! We're sorry to hear that and are glad that you are on the road again. Thanks for the review!
Rated 5 out of 5 stars
Solid e-bike.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great e-bike. Well built and very light for an electric bike.
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Perfect, thanks for the review and have fun!
Rated 5 out of 5 stars
AVENTON BICYCLE
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The bicycle is very good. The people who came to put it together left much to be desired. Had to rearrange front fork and charging system. Now all is well!
I would recommend this to a friend
Brand response from Aventon Support
Posted .
Hey there, thanks so much for taking the time to leave a review! We greatly appreciate your support and wish you many great rides with your new Soltera 7!
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Battery do not charge
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just it today but the battery did not charge. I did not know the battery or the charger
No, I would not recommend this to a friend
Brand response from Aventon Support
Posted .
Hi there! We are so sorry to learn that you are experiencing technical difficulties with your e-bike. Please file a warranty claim at aventon.com/pages/warranty so that our Tech Team can take a further look into this matter. We can also be reached at 866-300-3311 Monday through Friday from 9-4 PM, PST. If you would like to visit one of the local dealers for a diagnosis, please visit our dealer locator map to find the nearest one to you.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bike is good, got two batteries dead on arrival. Had to return both,
No, I would not recommend this to a friend
Brand response from Aventon Support
Posted .
We are so sorry to learn about this as this is not the experience we strive for our customers to have. Please reach out to us for any warranty purposes at www.aventon.com/pages/warranty
Rated 5 out of 5 stars
A good purchase!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The bike arrived at the appointed time. The shipping crate was in good condition. The delivery personnel were courteous. I like this bike a lot, it was a great price; glad I bought it.
I would recommend this to a friend
Rated 2 out of 5 stars
Great model but too old
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unfortunately the new model Soltera 2.0 is way better than this one. Only if you get a really good discount get it
This review is from Aventon - Soltera 7-Speed Step-Through Ebike w/ 40 mile Max Operating Range and 20 MPH Max Speed - Medium/Large - Lilac Grey
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Best Buy Comes Through for the Win
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy had this bike for less than the sale price on the manufacturer's site and in the color my wife wanted that was unavailable everywhere else.
I would recommend this to a friend
Brand response from Aventon Support
Posted .
We’re so glad that this has worked out for you. Happy Riding!
Customer reviews from bestbuy-ca
User rating, 1 out of 5 stars with 1 review on bestbuy-ca.