Customers express satisfaction with AVG Internet Security's easy installation, affordable price, webcam protection, and overall performance. They appreciate the peace of mind it provides and report no major issues. However, some users have concerns about pop-up ads and the effectiveness of its security features compared to free alternatives.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 179 reviews
Rated 5 out of 5 stars
Amazing Software, Easy to Use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been using AVG software since its creation back in the 90's. It was a little known free program that detected majority of virus and ran at half the resources that name brand Anti-Virus software ran. It is now 2018 and I remain as impressed as I was back then. This software is a must buy for anyone who wish to ensure they do not receive any viruses on their computer.
Pros::
Clean / Easy To Use Layout
Protection Features
Very Low Resource Usage on Computers
Price Per Feature
Online Support
Customer Service
Cons::
None
Software::
The software itself comes in a small package or can be downloaded off their website. In this case, I went to their website , downloaded the free version and bought a key from BestBuy. The download and install occurred very quickly with step by step instructions that were very helpful for those who are not technical in nature. Once installed the software comes configured with recommended settings which I would strongly suggest not to modify unless you know what you are doing. The software takes up to 1.13GB in size however has very low resource utilization. In fact, the resource demands are so low you can run this on low end computers with ease. You will need to create a "My AVG" account however this will help keep track of license expiration, purchase history, promotional material and online support. The software also auto updates your virus definitions to ensure you are always up to date
Multiple Software Protections::
The full version provides additional protections that are a very nice bonus especially the firewall inclusion with the antivirus
-Computer Protection
The computer protection allows AVG to scan any files added or opened on the computer and watches applications running the in background for malicious behavior. Testing the active scan on my spare computer, it was able to quickly detect traditional rootkits / Trojans and malware. I was very impressed at the method of how it stopped and quarantined the item but wont get that technical for this article.
-Web / Email Protection
The web and email function works wonderfully as well especially since I have family members that occasionally still quickly open attachments from emails without looking first. The web shield works great for those who use browser add-ons or surf the net as it quickly detects and prevents from backdoor downloads/installs. The email shield works great of all online email accounts as well as outlook on the desktop.
-Hacker Attacks and Ransomware Protection
The Hacker Attacks function is pretty much just the firewall feature however do not let that distract from how well this firewall protects. It provided the normal functions that Windows defender has with the added bonus of easy customization, easy log access and advance settings. The Ransomware Protection is a unique feature added to AVG that will provide additional security to personal files. It automatically selects the user profiles and most commonly used folders. You can also manually add folders you wish to protect with this software. I have not experienced any issue or slowdowns when adding these folders and recommend to include folders with sensitive data.
-Privacy, Webcam and Data Safe Protection
The Privacy Protection is very impressive as it is not a common feature you see with other anti virus software. It has two functions, one is to protect the webcam and the other is to create a Data safe.
The webcam portion protects from software trying to use the computers Webcam to spy on you. The standard setting is "Smart Mode" however you also have "Strict Mode" and "No Mercy". As you can imagine it goes from trusted applications to always having to ask your permission first to a completely block on using camera. The Data safe is creating an encrypted 256-bit AES folder only you can access which is great when it comes to protecting financial data!
-Payments, Anti-Spam and Fake Website Shield
This helps protects from fake websites and fake phishing/spam emails asking for your financial information. The Fake Website Shield works by ensure the financial site is truly the financial site and you were not re-routed without your knowledge to a hacked site. It is a great feature to have to help ensure you are not being duped when going to a purchasing site or bank.
- Other Scans (Advance Settings)
I have been really impressed at all the additional scanning features AVG provides. You can not only scan your whole computer, you have the option to scan USB/ DVD, focus on a particular folder, run a "Deep Scan" and run a Boot-Time Scan. I typically like to run a Deep Scan every other month just to make sure no malware snuck by and the Boot-Time Scan once a quarter. Both are more on the extreme side of scanning however feel its better to be safe then sorry.
Online Support / Customer Service::
There are alot of great online resources to help understand the advance functionality or commonly asked questions. You also have an option to Chat/Call into the customer service line for additional assistance. I have used the Chat feature working with customer service for advance settings assistance and everyone I have spoken to was extremely friendly, patient and helpful.
I would recommend this to a friend
Rated 5 out of 5 stars
Good protection with options to expand
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The AVG internet security is a one year subscription plan that offers protection for up to three devices including smart phones and tablets. Some of the features are not too different than most other internet security software out there however there are a few key features that sets this slightly apart making it a little more desirable. I'm gonna talk about some of the features it offers and try to stay away from the technical aspects of it since you can find most of the specs from the manufactures site or Best Buys site.
First off set up is very basic and AVG will walk you through it all. You will however need to set up a AVG account in order to utilize its full benefits and i highly recommend doing so if you plan on installing the software on a smartphone for tracking or theft purpose, which i'll discuss in a bit. Once set up is complete it will install a short cut on your desktop and immediately load the AVG screen showing you what you can with this software. I uploaded a picture for you to see the windows based menu items for this software. If you ever owned a paid internet security software your going to realize that there is a lot of similarities with this software. It pretty much does the basics that you may be used to. It'll scan your hard drive and temp files looking for any threats and available junk to clean up and help the pc run smoother. There's internet protection that will warn you of sites that you may be on that have potential threats to your pc. Also on a side note lets say you want to go into incognito mode for whatever your reason may be, it picks up on what you are trying to do and assumes you are going to visit a potentially harmful site and will therefore help guide you and protect you from any viruses, malware, spam or unwanted cookies that may pose a threat. Aside from the base features you have the ability to upgrade to even further functions for a set price depending of what kind of internet usage you plan on doing. For example here are a few features you can unlock . For an additional $47.88 for a one year subscription you can unlock features that will block your ISP address from anyone out there, you can block your internet history from prying eyes including your internet provider, you can shop online, chat or transfer funds all on a secure encrypted line so no one can see what you are doing. You can have all saved payment information and email communications encrypted as well for secure and private transactions and communication lines. This is just one package available. I found the ability to even have this accessible should i ever need it was a nice feature to have. Understand though that at the end of the day nothing is truly 100% secure however upgrading to this package will make it very difficult for someone to hack in to your PC and see what it is you are doing.
Now lets talk about the smartphone function. When buying this security software you can install it on up to three devices and one of the other devices i installed it on was my Samsung S7 edge smartphone. Install is very simple and easy but you will need an AVG account to set it up. Simply download the AVG app, then once it has finished downloading all you do is open up the app and log in to your AVG account and activate for said device. I think this software really shines for mobile devices. There is quite a bit you can do with it and i will go over just some of the key features for times sake. For one you can scan for hidden threats, boost your RAM, Clean up junk files, and activate battery savers. You can also block certain numbers and even test your internet speed. Where it really shines however is in its theft protection software which is all part of the subscription which is nice. Lets say your phone is stolen. You can get on your PC track where your phone is at but that is just the start. You can turn on your phones microphone to hear what is going on, you can also turn on the cameras to see whats going on or who has your phone. Now lets say you have some valuable messages, photos or emails you may not want seen. No big deal you can lock out whatever apps you wish thus requiring a password to access them. But lets say that still doesn't bring you piece of mind. No worries you have a hail mary save all function. You can back up all your info to a cloud then send a distress signal to your phone alerting it that has been stolen or missing. What then happens is it will snap shot the front facing camera, then completely wipe out all your files, messages, pictures or anything else you have have on there that is sensitive. Once this is done it will lock out your phone completely and sound a alarm out to hopefully detour your thief or help locate your device. This feature i only recommend in the event you can not get your phone back and deem it completely loss due to the fact it will wipe a lot of your personal stuff completely out.
All in all this is a pretty nice package that offers alot of functionality depending on the person and your usage. After all we are not all built the same and do not have the same habits so why should our internet software be limited to only one function also. This software is a really good entry level protection program that takes up very little storage and more importantly does not slow down your PC or smart device in the process. Some security software out there will tend to slowdown your performance as it tries to over compensate in its protection. AVG however will not!
I would recommend this to a friend
Pros mentioned:
Webcam protection
Rated 5 out of 5 stars
PC and email protection, Webcam too.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's getting harder to tell a spam or scam email from the real thing. Websites are even harder to protect. AVG Internet Security helps protect my PC in real time.
Some plus features are the HACKER Attack reports, so you can see if you have been targeted. Webcam protection to keep your camera from being used to spy on you. Email attachement scanning.
The last is the newest nusaince I've noted as the fake emaikls are looking so much like the real thing. I've been happy wit h past products from AVG and am keeping current today and tomorrow.
Yes,the intitial install takes about 10-15 minutes, but imagine the amount of data you are protecting.
I would recommend this to a friend
Rated 5 out of 5 stars
If you want more than Windows Defender
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Been using AVG software for nearly 10 years now and it has never let me down. AVG internet security for 1 year for 3 devices is great! Dependable software and company.
I would recommend this to a friend
Pros mentioned:
Easy to install, Great price
Rated 5 out of 5 stars
AVG Security
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Have had trouble renewing my AVG security every year for 3 years online.This was simple and unbelievably inexpensive.Install was a snap.Before using online there was always a glitch & i would have to pay for the install.
I would recommend this to a friend
Pros mentioned:
Easy to install
Rated 5 out of 5 stars
Fantastic antivirus
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome antivirus software easy to install. Easy to read and use
I would recommend this to a friend
Cons mentioned:
Pop-up ads
Rated 3 out of 5 stars
Okay internet security
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was informed this was a great security. I paid full price to find out it was more then half off the week prior. Still have pop up ads. I could have got the same quality as a free app.
No, I would not recommend this to a friend
Pros mentioned:
Easy to install, Great price
Rated 5 out of 5 stars
Great value
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great program. Easy to install and use. And it has a great price. I would recommend it to anyone. OP
I would recommend this to a friend
Rated 4 out of 5 stars
Easy to use does the job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had several different security program this one is efficient. Nothing stands out which is probably good by just doing what its supposed to. No issues so far and have had for a few months.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Good product for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It doesn't seem to affect the performance of my machine. Couldn't give 5 stars because it doesn't appear to have a safe money feature like Kaspersky or other internet securities.
I would recommend this to a friend
Cons mentioned:
Blocking, Security
Rated 1 out of 5 stars
very unsatisfied
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I tried this new antivirus becuz my Kaspersky promotion expired and on a tight budget. I thought it is as good as Kaspersky, but it wasn't. It has terrible security, so many tracking, no blocking of junks, ads, pop-ups. I can't even return this product. So not satisfied of the feature.
No, I would not recommend this to a friend
Pros mentioned:
Easy to install
Rated 5 out of 5 stars
Nice Security for basic Features
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced this with my expired Kaspersky internet security. Was easy to install and use. Need to use the access code to get the three licences. Had to call the customer care to get this done as i was doing this remotely with someone's help. IT protects great against all the attacks and PC hasn't slowed from then. So happy with the overall purchase.
I would recommend this to a friend
Pros mentioned:
Easy to install
Rated 5 out of 5 stars
great product concept
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great product concept. it was easy to install. it seems to be working well. you might have to update from trial mode to paid subscription. i think that the trial mode comes up often because the company really wants people to " try " the security service for free. i think that the company wants the word of mouth to lead the pathway to happy sales.
I would recommend this to a friend
Rated 4 out of 5 stars
Good Software, but...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this as an add on when I purchased my tax software. I've used AVG Internet Security Software in the past, but it was the free and I expected being prompted to upgrade to a paid for, full version of the software. The only thing I didn't like about the full version, is you are being prompted to get a more "complete" version of the software. No big deal, but annoying.
I would recommend this to a friend
Rated 5 out of 5 stars
everything was great.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My AVG internet security works just fine. My photo paper prints beautiful and clear pictures and my ink does its job.
I would recommend this to a friend
Pros mentioned:
Easy to install
Rated 4 out of 5 stars
Great deal
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the AVG internet Security during Black friday. Loaded to my computer and everything works great.
I would recommend this to a friend
Pros mentioned:
Great price
Rated 4 out of 5 stars
NICE PRICE!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
NEEDED PROTECTION FOR MY DESK COMPUTER AND LAPTOP. OFFER IS 3 FOR A VERY GOOD PRICE.
I would recommend this to a friend
Pros mentioned:
Great price
Rated 4 out of 5 stars
Cheap security.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
What’s not to like? Internet security for $10 on the Deal of the Day, it’s a win for me.
I would recommend this to a friend
Pros mentioned:
Great price
Rated 4 out of 5 stars
Good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
One year subscription internet security for 3 devices in this price is great
I would recommend this to a friend
Rated 4 out of 5 stars
Good for the price
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got thus antivirus for 3 devices when it was in sale, $15. This days if you have windows OS is a must to have it, at least the free version they have, which I tried before. The only thing I didn’t like is that they try to sell you computer maintenance program all the time and other services. That’s annoying.