Customers often highlight the Backbone One's suitability for cloud gaming, with many expressing satisfaction with its seamless connectivity and responsiveness. The easy setup process and comfortable grip are also well-received, making it a popular choice for extended gaming sessions. However, some users have concerns about subscription requirements and compatibility issues with certain phone cases.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 87 reviews
Rated 5 out of 5 stars
Best handheld product for gaming!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really amazing product! I’ve been using it for gaming took it recently on a trip this past week, and it literally does the job better then any other handheld gaming device, from switching your phone into a literal gaming device and it also even sets it up with the BackBone app, lets you play amazing titles such as Fortnite, Minecraft, Call Of Duty Mobile and so so much more! Even DS games if you know what I mean hehe. Highly recommend this device for anyone who’s looking into a handheld and wants to play great titles anywhere you go! By the way, it feels really premium and outstanding from the triggers to the buttons and movement on the joysticks.
I would recommend this to a friend
Pros mentioned:
Cloud gaming
Rated 5 out of 5 stars
Backbone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this product I get to play my games from Xbox and PS5 by connecting to my cloud.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hands down one of my favorite purchases in a long time. Not usually one to game when I’m out running around, but it makes it so compelling. It definitely works best with WiFi but if you have a good signal depending on the games you play it’s not too bad especially if playing games meant for phones. However it does connect to the Xbox and you can stream a lot of different games. It’s a great deal when compared to other handheld gaming option's. Do note that you do have to get a backbone subscription but it’s not a bad price and you still come out better price wise compared to other handheld gaming options. Also I’ve had two the first generation and second generation. The newer one is definitely faster and feels sturdier.
I would recommend this to a friend
Pros mentioned:
Cloud gaming
Rated 4 out of 5 stars
Super snappy!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I travel a lot and I’ve seen several people using these on the plane. I finally had to cave and grab one whenever I saw it on sale. I only game on Xbox, so going through the browser to get to the cloud gaming beta was pretty easy and I was amazed at how seamless the process was and how responsive the controller was.
My only regret is that I just bought the iPhone 16 Pro and now I’ve got to go get the USB-C version since the lightning one is obsolete for me.
I would recommend this to a friend
Cons mentioned:
Compatibility
Rated 4 out of 5 stars
Decent product, but check your case is compatible.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Decent product. Feels a bit too lightweight for me and I’m not a fan of the way it feels in my hands at all.
Works well on the other hand, but I had to retrain because it does not work with my case on my phone.
I would recommend this to a friend
Pros mentioned:
Low latency
Rated 4 out of 5 stars
Buy it!! But only if it’s on sale…
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product was honestly not bad, it does what it is intended for and it does it well. There will be no latency since it connects via usbc and you also don’t need to worry about charging it, waiting for it to pair, and you can charge your phone while you play and plug in headphones if you need to
it’s biggest downfall is that it will cost you $100 and then a back bone subscription to use the app.
Only get this if it is on sale at $60 and even that is pushing it…
I would recommend this to a friend
Rated 5 out of 5 stars
Review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great accessory for my phone. Absolutely love this product
I would recommend this to a friend
Rated 5 out of 5 stars
Works perectly!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I honestly didn’t think this was going to work as well as it does. The direct connection makes it a perfect accessory and it works flawlessly on my PPSSPP emulator for Crisis Core, SSX and MediEvil. Even better when I Airplay to my Apple TV. Totally worth it!
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Good as long as you have a strong network
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This device did not work for me, but not because it was a bad device. The controller is actually quite nice and packs a lot of bang for the price. You need a strong network and probably a relatively new smartphone to make it truly work. I had neither when I used this and it did not work too well for me.
I would recommend this to a friend
Rated 5 out of 5 stars
Good controller
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have just started using the backbone and it works great. It has its own app, which you pay to use, and I have tried it with XBOX cloud without any problems. It seems to be a pretty solid controller. I just couldn’t get it to work with my phone case on.
I would recommend this to a friend
Pros mentioned:
Comfortable grip, Low latency
Rated 5 out of 5 stars
Gaming
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this thing. Perfect for games and to play while in bed or traveling.
I would recommend this to a friend
Pros mentioned:
Comfortable grip, Low latency
Rated 5 out of 5 stars
Great item!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This works great! Our 13 year old grandson loves it!
I would recommend this to a friend
Pros mentioned:
Cloud gaming
Rated 5 out of 5 stars
Worth it!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Controller was great! I used it with my iPhone 14 Pro Max and was able to play cloud games flawlessly. Also came with apple arcade for a month and the games where pretty cool!
I would recommend this to a friend
Rated 5 out of 5 stars
The best thing since sliced bread?
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For a long time since the initial smart phones were getting games on them I was hoping that a controller would initially get designed for them. Fast forward to the here and now. We finally got it! Back bone. Being a long die hard Iphone user I have to say dreams come true. My second dream eventually got answered when Iphone went from lightning to USB C. But back to the review. I remember the days of the PSP, and the PSVITA. Oh, the joys of mobile gaming. But that meant I had multiple devices to carry. Now the best of both. Pop your phone in your back bone. Whether you have lightning or USB C you're good 2 go. You also get your mobile data! Even better. A device made better. Phones able to order pizza, watch youtube, tv, movies, and now play games. We are definitely heading in my childhoods mind of the right direction. Great job. Great design. One couldn't be happier with the purchase!
I would recommend this to a friend
Cons mentioned:
Subscription
Rated 3 out of 5 stars
Xbox on a phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s awesome to carry this everywhere I go and play my favorite games. There are some downsides like when I play “claw mode” for a long time my hands to start hurt after 2hrs of playing and also need a subscription to use all features in the Backbone app, overall its still a cool piece to play some mobike games.
I would recommend this to a friend
Pros mentioned:
Christmas gift
Rated 5 out of 5 stars
Top tier
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for my son for Christmas and he loves it! He’s been using it since he opened it up on Christmas Day!
I would recommend this to a friend
Pros mentioned:
Comfortable grip
Rated 5 out of 5 stars
Quality of life change
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worth it it’s amazing, takes a while to figure out and set up everything but once you do you can play your Xbox PlayStations and cloud library’s on the fly
I would recommend this to a friend
Pros mentioned:
Easy setup
Rated 5 out of 5 stars
Worth it
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my oldest and he definitely loves it. Easy to set up and battery life is great. Definitely worth the buy.
I would recommend this to a friend
Pros mentioned:
Christmas gift
Rated 5 out of 5 stars
We loved it.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Christmas gift ever my son couldn’t believe it. I will be buying another one.
I would recommend this to a friend
Pros mentioned:
Easy setup
Rated 5 out of 5 stars
Great gift
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product!! Easy to set up and play. Game buttons work perfect. Great gift.