Customer Ratings & Reviews

Excellent experience, the technician was able to complete the installation very quickly and it looks very professional

Tech team installed the camera at the same time as my new radio. Like the lines showing where you are going. Good image in the dark as well

Good backup camera pretty clear a little big but nice.

The guys did an amazing job, the stereo is working great and sound quality has definitely improved.

Landon did a great job installing my stereo! He was quick and very informative. I’ll be going back for all my installation needs!

So far I’m Very happy with this camera. The picture is very clear. It adjustable for better viewing for your preference.

The tech did a great job. He made cabling nice and neat.

Had a backup camera installed at Mueller location. Realized after the install, that the installer failed to re-install 4 screws that hold the dash together underneath the radio head unit. I've had several installations done by Best Buy in the past and they have done a good job. Not so much on this one. At least the camera does work. I was able to find replacement screws and put the dash back together properly myself.

The genius geek squad failed to route the back up cam wiring through the weather proof wire insulator in the back hatch of my suburban... instead they were lazy and ran it in bewtween the seale, causing a gap for rain water to enter the car. As a result my rear carpet, speaker and cargo area are soaked and smell musty. I love paying someone to do a job that requires me to fix their carless mistakes on my own time. My vehicle is now damaged due to their lazyness. As a result

This camera works better than my factory original factory camera (10 year old vehicle) but the installation was VERY shoddy. Took pictures and video of the install work. Went back to Best Buy and it was finally installed as it should have been originally but I am still after 1 1/2 months trying to get reimbursed for a service bill at the dealership for my ABS light coming on due to wiring behind the radio.

Had to wait 2 weeks for them to finish the job. They aren’t mechanics they are Bozo Clowns with their finger up each other’s back doors.

I order car dam and installed in bestbuy today. When I come back home I find my car back hood print Was scattered.

The gentleman who did the installation of my auto camera was terrific. Hexwas neat, and did a great job. I would however have to say that I was not at all pleased with your overall store communication. I tried for several days to get information and was referred to agents I could not understand. They sent my order to another state and when it finally came to my store, the product was wrong. It had to. E reordered and it took 2 more weeks to get correct camera and installation. Bring back old way. Go to store, purchase on site at the same time.

To be honest, your technician installed my radio as planned, great!! In addition to my backup camera your website recommended that I should purchase a particular backup with my vehicle. Was not compatible upon installation so I had to order the backup camera that ur technician recommended. Ordered the new camera but had to wait 2 months to have it installed.. it would’ve been nice to have me adjusted or had an earlier install date as a courtesy…

I have a VW Beetle Convertible and it was difficult to see behind me when I was backing up. The camera resolved the issue. I was concerned that the installation might look "tacky" but it did not. The installer seemed to very knowledgeable and friendly. It works like is supposed to work and I am very satisfied with the installation.

Purchased and had a mirror mounted back up camera for our granddaughter’s car. Installation was perfect and customer service was professional and great to work with. This gave us piece of mind and one happy and safe granddaughter!

We had bought the combo of a digital radio receiver and a backup camera The service tech installed the radio fairly well, but wiring was a little funky, but we guess it is die yo the truck being a 2001, pre-digital days We were happy about purchase, but disappointed that they hadn't installed back up camera when they installed the radio due to having to pay installation fee when installing rear view camera, an added expense when they could have done so then, but because installer said that he wasn't going under truck that day due to rainy conditions, which wasn't our fault, but his lack of customer service that day The second installer did a fairly good job, but we have to "play" with the turn signal handle to get the backup camera to work, so not too happy there We do love the digital radio receiver

Best Buy installed a stereo and rear view camera on my 2009 Nissan Rogue. Due the car's age, I had to replace a piece of the dashboard during the installation, which the technicians handled no problem. Every thing has worked fine since then, and I'm happy with their work

Roy and the staff are FANTASTIC, thank you for making my purchase of a new lap top such an easy transition. I have not only informed many about this transaction. I have mentioned Best Buy to others but LOVE the ease this purchase. Thank you, Nicole Glenn

Great job on backup camera being installed...not happy with installing of a returned radio I purchased "excellent " condition uet had a crack in face and still installed...shiuld have NEVER been installed...follow up with rxh very unprofessional...highly disappointed.