Customer Ratings & Reviews

Looks great and eliminates the need for a separate bolt on camera, you really don't notice there is camera. The video is clear and the width of view is good but not excellent. The camera swivels up or down to adjust how close you want to see behind the car, I adjusted it so as to see anything within 1 ft of my rear end. The built-in back-up LED lights do a very good job in the dark. The auto turning lines really don't coincide with the amount of steering wheel turns but you can turn them off and just look at the field of view which is good. I like this much better than bolting on a separate camera and the chrome license plate itself is of good quality and heavy duty metal.

Dylan was amazing . He did a great job will definitely will be back or recommend .

They did a great job and its very secure on the back bumper

Noah did a great job. Very professional. I would recomend this

It works great. Installed quick. We are enjoying our new stereo and back up camera. Thank you.

Brought in 89 Camaro & the tech guys were very helpful. We were missing a mount for camera and they helped us find it and rescheduled us . Very friendly and helpful service .

Great service, knowledgeable techs. They got it done right the first time.

This review is long overdue. In June 2022 I had a pioneer double din display unit with microphone, steering wheel controls and backup camera installed at the Best Buy in Sterling, VA on my son's old Honda 2000 by a smart and kind technician named Matt. I don't know if Matt is still there, but I want to have him recognized for the excellent service he provided me. Matt said since it was very hot outside and stores weren't open yet, that I could stay in the car bay. He provided me a chair to sit. I watched Matt work non-stop during the entire two hours of the scheduled installation service to get all 3 purchased items installed. He said usually they reserve 2 slots for all 3 items. I was very impressed with all of Matt's professional skills. Especially fishing the wires for the backup camera and the microphone installation. I really hope that customers realize that these technicians don't make nearly what they deserve with the highly technical skills and knowledge required to do these types of installations. Best buy is lucky to have a very highly skilled technician like Matt in their geek squad unit.

Great customer service! Jeremy was knowledgeable. .

The camera is great, amazing night visibility. I would recommend this camera!

I bought an entire radio, and installations the day after Christmas. I was clear multiple times that the back up camera would need to be installed. I had to wait for the faceplate to deliver, so I had to wait until mid January for installation. I was the initially the only person signed up for installation at the Sarasota University Town Center facility. I showed up before 10am. He opened the door on time. He brought up my account and went to look at my car. He came back in and said that he would not be able to install my back up camera that day. He recommended that I book time for the entire install, which would require waiting another 2 weeks. He said I could get the radio installed, but it would be incomplete because not enough time was booked and other customers could not be kept waiting. I asked to speak to the manager and nothing changed. 25 minutes was wasted standing around discussing it. In order to get the installation done sooner, I set the install up with Best Buy in Sarasota on Tamiami Trail. I was furious with Best Buy. My installation should have been done completely that day. I should not have been punished for Best Buy's incompetence in process. If a customer is clear on what will be needed then this is what should be scheduled. If it takes less time, then it takes less time. I almost canceled the installation completely, considered returning the radio, and all the parts, and moving everything to a local company. If I had to wait for the 2 weeks that Sarasota University Town Center would have taken, I would have canceled. Instead I drove further out of my way the following Saturday. I gave up another Saturday. And it was worth my time. Sergio at the Sarasota Tamiami Trail facility treated me like a valued customer. He made all the difference. He stayed late to finish my job, still ran into issues with the back up camera. He sold me a new camera at a discount and set up the additional installation. He spent time, taking me through the use of the new radio. I had to come back to have the back up camera completed, but because he treated me well, I didn't mind. He treated me with respect unlike the installer and manager at the University Town Center facility. Best Buy has to learn how to sell their installation services correctly. The customer needs to be treated with respect and our time should not be wasted. I've been too good a customer of Best Buy to be treated the way I was. Sergio is the man who saved my business for Best Buy. I will no longer go to the University Town Center facility.

Back up camera installed. Quick and easy. They didn't adjust the camera so that it doesn't shoot into the sky, but i understand it would take bending the product, and they dont wanna damage it.

Technician was friendly and knowledgeable. After installation, took time to walk through how to use the CarPlay device

My experience was double-edged over all satisfied.

Great work man I like what you guys do keep it up like that

Oscar and Kenneth are amazing at what they do. They are very knowledgeable.

Service was excellent As expected They were f4iendly an very informative for the situation

Excellent service I recommended 100% good attention

I had a backup camera and radio installed. The mechanic was fast and knew what he was doing.

The install was done perfect and looks great in the car