Customer Ratings & Reviews

Our techinican was very professional. He is a very detail oriented individual and took his time to explain the features and installment process of my device. All my questions were answered and I felt very comfortable with the whole process. Thank You Best Buy!

Amazing Job by the technician. Super clean installation

Not completely installed in early Feb due to defective mirror (or so installer thought.) On subsequent visit, the tech manager figured out VW Accessory power has 2 different grounds, so his crew's original hardwire install was wrong, resulting in a wrong diagnosis of a bad unit. When new unit arrived and experienced same issue, he took a voltmeter to itand found the wiring issue and corrected it. We are very happy with the result.

Works as intended if you know or learn how to work the camera. The rear camera moves on bumpy road so I'll have to come up with a DIY to keep it in place.

Awesome service and the installation looks great!!

The remote service I received was a blessing and I'm very thankful for Wendy's Geek Squad's knowledge. Wendy helped clarify some issues I was having with a local store. She was extremely understanding and went above and beyond to help me out.

Camera gives choppy video sometimes like a bottle-necked stream, but sometimes gives a perfect feed. No idea why. Installer said he noticed the problem when he installed it. Not going to fault the gentleman who installed the camera because I don't know enough to say whether it's a faulty camera/cable or faulty installation. I do wish he investigated the issue further though. I waited a month for this installment! If it weren't free as part of my membership I would've gotten it done elsewhere quicker and with more personalized service.

This is nore about Web Root. I keep getting "breaking news" popups. They are disruptive and annoying and I can't stop them. Other programs prevent them and Ireally want them stopped. I haven't taken my computer in again because thorough cleaning and scanning has resulted in loss of access to gmail and some of my files. What else can be done and how do I get rid of popups without deleting webroot and getting Norton or McAffee again?

I just have to say that Ray with the Geek Squad did a tremendous job for me. I had done some research and thought I would have to go with the rear-view mirror option but Ray dug deeper and found that there's a harness and camera for my model of car which could utilise the existing display in the car and give me a much larger screen size for the backup camera. He did the install in less time than was advertised and ensured everything worked for me and that I understood how the system worked before leaving. Great job Ray!

Excellant service from beginning to decide what to use ....to installation

Excellent service. Tech was very professional, kind and efficient. He also helped setup bluetooth for my dad. Thank you. If all techs are like him you’ll never get a bad review. Also they accommodated a quick appointment because I was only in town for 4 days. Thank yo

Austin and Carl are ALWAYS great. Same this time. Very professional and they do great work. I have had several vehicles have various things installed. Always great.

The guys were professional and showed us how to use our new purchase

Great he knows what he is doing Very smart and professional

My wife has always wanted a VW “Bug” and we purchased one in November 2018. The car is great. But didn’t have a rear camera. After extensive shopping for both wired and wireless rear view cameras, we bought the Best Buy Rear View Mirror Camera and had Russ in the Hoover, AL store install the camera and accompanying mirror. Everything went very well and we couldn’t be more pleased. For your autoomotive accessories we highly recommend Russ with Best Buy and recommend the wired Rear Camera.

Front and back up camera connected by best buy installer was completed nice. My sister is super happy. Thanks Best Buy!

It hasn't been very easy to get these items installed. Either the Tech was sick or bad weather. Finally after 3 months I got it installed. Blake and Stormy we're both awesome with all the problems which was out of their control

I love the way that my back up camera came out with the installation of my radio

Installation Front and rear HD camera Did an extra job

The geek squad did an excellent job with installing the unit