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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $699.99

Customer reviews

Rating 4.1 out of 5 stars with 17 reviews

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Rating by feature

  • Ease of Use

    Rating 4.6 out of 5 stars

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the monitor's brightness as an area needing improvement. Some users report experiencing inconsistent brightness levels or flickering. The display's brightness is described as somewhat insufficient by several customers. Further feedback on other features would provide a more comprehensive understanding of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Pros mentioned:
    4k content, Price

    Rated 5 out of 5 stars

    Perfect for me - overjoyed!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned other monitors bought in-store and got this from Best Buy online due to all the great online reviews I have seen for BENQ - The 4K colors, contrast, and lighting are incredible. Nice solid base, extra USB and USB-C inputs easy to use user interface make this the perfect monitor if you are not looking for extras like backlighting or streaming apps. This monitor is larger than what I was looking for at a lower price. Fast enough for gaming and true enough for photo or video editing. I highly recommend this monitor for multiple applications.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control, Speakers
    Cons mentioned:
    Brightness

    Rated 5 out of 5 stars

    Solid monitor for decent price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this monitor and so far it has been serving my needs. My favorite feature is the remote, which makes it incredibly easy to switch between inputs and adjust the various settings. The picture is crystal clear and so far I haven't had any issues with screen tearing or anything like that. The speakers are also decent quality for monitor speakers. The brightness is a little bit lacking, but that's not a deal breaker for me and ultimately, I think it's better for my eyes (as someone who spends all day looking at a computer screen). Overall, I recommend it for regular, day-to-day use as well as console gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    My BabY lol

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this monitor for xbox series x & Ps5 and i love it. The remote willspoil you. One you have a monitor of this quality witha a remote you wont go back to fiddling with underneath monitorsanymore.love the 2.1 hdmi ports for my system's just a press oof a button on the remote and im on ps5 and vice versa. I can go on and on

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Brightness

    Rated 4 out of 5 stars

    Perfect at the right price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good monitor. I always try to purchase from Bestbuy and I Caught this on a sale with a competitor. Best Buy matched the price which was a significant savings. Side by side it wasn't as stunning as it's 32inch 4k competition LG 32GQ950-B which my son has. The LG has better brightness and better colors in our (subjective opinions). But the LG is a stupid price and with this sale, it's was well worth half price. I am very please gaming on this monitor!

    I would recommend this to a friend
  • Pros mentioned:
    Speakers
    Cons mentioned:
    Brightness

    Rated 5 out of 5 stars

    Honest Review!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had so many monitors in the past and I finally decided to buy this beauty. So far this monitor has been good to me. The speakers are a good feature when I don’t want to use my headphones to game or to just watch videos. The brightness does lack a bit but I never play on high bright settings anyway. It’s still pretty bright in my opinion especially in a pretty dark room. So far so good I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    4k content

    Rated 5 out of 5 stars

    Quality Monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is solid, 4k content looks amazing, and no issues other than packaging box was beat up.

    I would recommend this to a friend
  • Pros mentioned:
    Speakers

    Rated 4 out of 5 stars

    Pretty good monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the speakers on this monitor is pretty good. I give it a 4 stars because it doesn’t have usb c and I had a problem with the remote not working.

    I would recommend this to a friend
  • Pros mentioned:
    Great picture, Remote control

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for gaming Great picture and games are fast Remote control too

    I would recommend this to a friend
  • Pros mentioned:
    Great picture

    Rated 5 out of 5 stars

    Great 4k monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Lots of reviews about not being bright but with some adjustments its perfect in my well lit game room. The 4k an refresh rate is great as i use it on series x and pc. Also has the best built in speakers ive ever heard on a monitor.

    I would recommend this to a friend
  • Cons mentioned:
    Graphics, Refresh rate

    Rated 3 out of 5 stars

    no that good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this need be 240hz for the price and graphis not that good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is amazing, I am extremely happy with my purchase, this is a my first BenQ monitor and I can not believe the quality BenQ provides! Moving from a LG Ultra Fine 32 inch 4k monitor. The 144hz is so smooth, the sound is great, one of the best out of the box sound experience I have ever had with a monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My new Ben Q

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works excellent .I use it for gaming and it performs good. it’s worth every penny. I am happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Brightness

    Rated 3 out of 5 stars

    Good 32 Inch Monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and stand. Picture is good but for some reason I felt the monitor lacked on brigthtness.

    I would recommend this to a friend
  • Cons mentioned:
    Washed out

    Rated 3 out of 5 stars

    Good but not that goodm

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has random flickers sometimes. Its a little washed out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing monitor. It’s perfect and thanks so much to Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I Was Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing had so many great reviews, I read and read and read... I was very excited when it arrived for in store pick up, I overlooked the fact that the box looked like it went through World War 1. I only have a PS5, when I started it up for the first time, everything looked terrible, I played with the settings some, started Horizon Forbidden West, it look so washed out and orange. I tried both HDR and HDRi, no good... so I turned them both off. Picture looked fairly decent, but my gut said return so I did. Bought a different brand monitor and it looks amazing. First time Benq, last time, just couldn't get it to look good. Maybe it was a bad monitor, first impression bad....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Brutal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it 3 weeks ago and had been delayed for three days now. Still don’t have it. Brutal

    No, I would not recommend this to a friend
  • Customer reviews from bestbuy-ca

    User rating, 5 out of 5 stars with 1 review on bestbuy-ca.

    See all bestbuy-ca reviews
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