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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 988 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, price, and wireless functionality of this optical mouse. Many appreciate its compact size and reliable performance, along with the impressive battery life. While some users experienced minor connection or grip issues, and others found the click sound a bit loud, the overall feedback is positive. The mouse is considered a good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 988 reviews
  • Rated 1 out of 5 stars

    Necessary but cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has seemed to be working more than marginally well it's very difficult to grab a hold of it's very difficult to maneuver because of the shape and there's actually a bad taste in my mouth every time I use it because the reason I bought this was to have a mouse that I was deprived of when I bought my $800 computer it came with one but failed to work due to the missing part called a dongle it is completely explained in another review that I sent in and I do regret the entire purchase however the computer itself is an HP quality of which I'm very happy of

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're sorry to hear that the Best Buy essentials™ Wireless Optical Standard Ambidextrous Mouse isn't meeting your expectations and has left you with a negative experience. We understand your frustration, especially given the context of your computer purchase.

      If you continue to experience issues or have further questions, please don't hesitate to contact our Best Buy essentials customer support team at (1-866-597-8427) for assistance. - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Not my favorite mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse to replace an older Logitech M220. The M220 broke when it was accidentally dropped. This one looked similar and I thought it would be the same. However: • The mouse pointer makes choppier moves on the screen • I had to replace the battery with another new one. The mice are similar but there is a small ridge on the back of the BestBuy mouse. The feel in my hand is different but I'm sure that will disappear as I continue to use it. If I need to buy another mouse, it likely will not be one of these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Practical, simple, economical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical, simple, economical, very easy to work with and very economical for the use of batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory for the everyday use , smooth movement perfectly fit on the hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless mouse and keyboard.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers well, good quality, excellent battery durability and good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the purchased item. The mouse is easy to maneuver with no delayed actions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse 4 lab top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new mouse it’s compatible with my lab top and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Light and easy to use I think it’s of good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cat loves it, i love it. It mives my cursor and is built just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap, I put it right next my bed to explore the wrong my laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just got it and is working good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to the touch. Fast respond to the screen interface. Just got it few hours ago. Just giving it a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good wireless range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works good does the job it was meant to do has good range

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No pin came with the mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited for the mouse, I opened the back of it to get the pin and put in a battery. Lo and behold there was no pin. So I got a mouse that has NOTHING to connect to the computer. Useless at its best!! How can this happen.???? Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello ShenelleY,
      We do apologize for what happened to your Best Buy essentials™ - Wireless Optical Standard Ambidextrous Mouse with USB Receiver. The Nano Receiver is attach to the mouse. You will have to take the battery cover off and remove the Nano receiver. For further assistance you can contact our customer service at 1- (888)-237-8289 Daily 8am - 9pm CT.
      Best Buy essentials
      Molina
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Best Buy wireless mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this mouse, it is perfect. Thank you Best Buy for having it available for me. It’s been over 10 years since I have gotten a new mouse computer, I have not ever used a wireless one before, but so enjoy enjoying it, thank you again.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you so much for your kind words and for taking the time to share your experience with the Best Buy Essentials™ Wireless Mouse! We're thrilled to hear that you're enjoying your new wireless setup—especially after using a wired mouse for over a decade. It’s wonderful to know that the product met your expectations in both performance and value. We’re grateful for your support and are so glad we could provide a product that fits your needs. If you ever have any questions or need assistance in the future, we’re always here to help. Enjoy your new mouse, and thank you again for choosing Best Buy! Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Great value for a basic wireless mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a basic wireless mouse! I picked up the Best Buy essentials™ Wireless Optical Standard Ambidextrous Mouse for my home office, and it's been a solid performer so far. Setup was super easy—just plug in the USB receiver and you're good to go. No drivers, no hassle. The mouse is lightweight, has a smooth glide, and works well on most surfaces without a mousepad. It's also truly ambidextrous, so it works for both left- and right-handed users. The click feels responsive, and the scroll wheel has a nice grip. Battery life has been great so far, and I appreciate the auto-sleep feature to conserve power. It's not a high-end gaming mouse or anything fancy, but for everyday use like browsing, emailing, and office work, it does the job well—especially for the price. Pros: Affordable Easy to set up Comfortable for both left and right hands Reliable wireless connection Long battery life Cons: No additional buttons or DPI settings A bit small if you have large hands Overall, this is a great budget-friendly wireless mouse that gets the basics right. Would definitely recommend for casual users or anyone needing a backup mouse.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you so much, Yolanda, for sharing such a thoughtful breakdown of your experience with the wireless mouse. We’re thrilled to hear it’s performing well for your home office setup and offering dependable value at an affordable price. Tine | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Affordable, Easy to use, Wireless

    Rated 5 out of 5 stars

    Wireless mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for an inexpensive wireless mouse. I highly recommended this item. You plug in the usb box to your computer. Put your battery in the mouse turn it on and your ready to use. Very good mouse for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable, Easy to use, Wireless

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use.Setup was simple.No cable to mess with.Very inexpensive

    I would recommend this to a friend
  • Pros mentioned:
    Affordable, Smooth, Wireless

    Rated 5 out of 5 stars

    Inexpensive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 10.00 its a deal in my eyes. Love that its wireless. Smooth operation, no skips. Can be used with or without a mouse pad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional and feasible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this mouse! I use it for work while I’m typing case notes and it’s easy to plug into my usb-adapter and my work laptop. I recommend for college students, office work, or any task where you’d like to use a mouse. Sometimes using the trackpad gets frustrating, especially since it’s touch sensitive. My only gripe with this item is the cover under the mouse. I recommend using something else to open the cover other than your nail because it could break! Other than that, I recommend.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi JDot,

      Thank you for the detailed and thoughtful review! We're so glad to hear the wireless mouse is making your workday smoother—especially when typing up case notes. It’s great to know it’s a solid fit for students, office work, and anyone who prefers a mouse over a touch-sensitive trackpad.

      We also appreciate your tip about the battery cover—that’s a helpful heads-up for other users, and we’ll definitely pass that feedback along to our team.

      Thanks again for recommending the product and sharing your experience! -Ed | Best Buy Essentials Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Affordable, Wireless

    Rated 5 out of 5 stars

    Great wireless mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this wireless mouse because I was tired of my wired one. The wire kept getting in the way. I have always had issues with the wireless mouse in the past because of various issues. I took a chance on this one and it didnt disappoint. It does the job and was inexpensive.

    I would recommend this to a friend
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