Customer Ratings & Reviews

So glad we purchased this...it has paid for itself already. we have had to use it twice on electronics that either got damaged or just stopped working and I couldn't be happier that I chose to purchase this; made the repair/exchanges super easy.

Best Buy Total Membership is 100% worth it. The included Geek Squad protection and AppleCare+ alone saved me money, and the extended return windows and free 24/7 tech support are super convenient. If you shop at Best Buy even a few times a year, the exclusive deals and added peace of mind make the membership totally pay for itself.

This membership is phenomenal for its price. You're practically paying nothing out of pocket once you purchase this. I was thinking about replacing some of the components in my pc; without this membership it would've costed me almost $400. However by paying for this 1 YEAR membership, I saved hundreds of dollars, only paying $180.

Highly recommend when purchasing new products, best buy as always taken care of me and made returns so easy. They always make it super easy when I have any sort of issues with any of my products from washer and dryers, vacuums, or my computer.

The Microsoft surface pro is a great product and I really like it. It was a little bit of an adjustment once I started working with it because it’s different than what I have before but it’s much better so thank you very much my issue I would be the geek squad I paid for that service and they did charge me For a flash drive and never even opened up the package or transferred any of my apps over to the Microsoft surface it’s too late now because I traded in the o older product so you can’t go back i and transfer, but I really have already had on the older laptop. So I’m disappointed in the gig service but I like the product thank you very much. God bless you.

I was skeptical about making this purchase because I wasn’t sure if I needed it. However, after getting two new MacBooks and two new Apple iPhones, this Service has given me plenty of peace and security. I have been able to have all my data transferred from my old computers to my new computers, and my old phones to my new phones flawlessly. The geek squad Members which I have dealt with have been nothing less than amazing. They have impressed me significantly with their knowledge of these Apple products. Everything I have asked for was performed quickly, and the results have been perfect. It has given me a huge sense of peace, knowing that none of my data has been lost. Also, they are kind enough to show me some basic steps to increase my knowledge of the software I am now using.

Purchased a Hamilton Beach can opener for a second time. Had one for several years and it finally broke and got another one. Great quality. The only issue with it is that when opening large and heavy can you have to hold the opener so that it doesn't tilt over.

I’ve had the Totaltech membership for a few months now, and it’s been a game-changer. The free 24/7 tech support and extended warranty on most purchases give me real peace of mind. I recently bought a MacBook and had a few questions — their support team was super helpful and patient. Also, getting free delivery and installation on certain items is a big plus. If you shop at Best Buy often or buy electronics regularly, I think it’s totally worth it. It’s like having tech experts on call whenever you need them!

I recently signed up for My Best Buy Total, and it's been an absolute game-changer for my tech life. The benefits are incredible! The 24/7 Geek Squad support has already saved me from a major tech meltdown, and the exclusive member discounts have helped me save big on some must-have gadgets. The extended warranties and AppleCare+ coverage provide so much peace of mind, especially with how much I invest in electronics. Plus, the free delivery and installation have made upgrading my home theater a breeze. Honestly, the value is undeniable. If you're someone who loves tech, or even just someone who wants reliable support and savings, My Best Buy Total is a no-brainer. It's simplified my life and made me feel confident in my tech purchases. Five stars, without a doubt!

Love My Best Buy Total. I never have to worry if I have a problem. And I renew every year automayically. Thay way I'm always able to make sure my computer is up tp date. I just bring it to a Best Buy Store and they yake care of everything.

So far, everything has worked very well. After purchasing my TV, the screen started malfunctioning after just three days, and the insurance responded immediately. In addition to being within the 15-day product warranty, the team came to pick up the TV directly from my apartment.

My bestbuy total helped me so much in saving money and time by using the service they provide while having the membership. I recently wrote a different review about my broken PC but within minutes they helped me make an appoinment and scheduled me to come in and fix it.

I,e been a member for a number of years. We have purchased accessories and had installed many items such as refrigerators, washing machines and dryers, computers as well as accessories such as ear buds, iPods , iPad and TV's. Savings are great and installations fantastic. If you need help with computers...This is your place. Buy now and save later !

Honestly, it seems expensive at first. But the amount of value you get for this is honestly incredible. You get free apple care plus on any apple device you purchase on that account. You get free full service on any PC you register under your account. You get a 2 month return period for anything including Apple products. The value in this is a lot more than you think.

This is an amazing membership. It is worth more than what you pay for. It is a godsend for those who own Apple products. I have yet to test its repair/replacement policy, but I will update whenever I have to. There are so many perks that cover the cost of your annual membership. If you love devices like I do, this is a no-brainer that gives you peace of mind with your devices purchased at Best Buy.

IT WAS A GOOD DEAL, BUT WHEN GEEK SQUAD PUT THERE HANDS ON MY APPLE WHERE, THE COMPUTER DID NOT WORK ANYMORE, HAD TO RETURN IT AND REDO THE WHOLE PROCESS OF ANIT VIRUS, VERY UNHAPPY WITH MY APPLE LAP TOP PURCHASE, BUT FINALLY BEST BUY GAVE ME ANOTHER ONE, AND THEN SOLD THE DEFECTIVE ONE TO SOMEONE ELSE, JUST KICKING THE CAN DOWN.

This membership has a lot of perks! You usually get free add ons to most products with the membership, the best one is the protection plan. I also like it cause the return policy is better! The only thing that I don’t like is that it’s pretty costly, especially since you do a one time pay and not a monthly one. It’s not best for those who will rarely buy products from Best Buy, but if you think it’s worth it (especially for expensive products where you’ll want extra premium protection) I’d say go for it. You go some things to consider based on budget, frequency of product buys, and how much you value add ons. I might be missing some things the membership can offer, definitely do your research!

I have had their Total membership for years. It has been invaluable to me. They have helped me with many tech issues and also once when I was duped. They help me fix, repair and remove maleware and buy and install better internet security for a great price. I have not had security issues since. Saved me a lot of grief and money over the years. They also provide me peace of mind knowing I have tech support when I need it, discounts and extended warranty on most of my purchases.

This plan has saved two hardworking parents alot of money. We had kids of all ages and a very busy home. This plan has paid for itself over and over with its warranties on the products that have needed to be replaced in our busy home. The replacement process was straight forward and super easy. I recommend the plan for anyone who has a very active life and home.

The best purchase I've ever made. Why purchase warranty individually for every product. It pays its self woth just a couple purchases. Plus all the good discounts they have on Real products I want. Like my sound bar and my daughters Pro Samsung buds.