Customer Ratings & Reviews

Definitely highly recommend this product . I would never buy another TV that isnt OLED !

I have a toddler who likes to throw sippy cups and i had to buy a new computer, i like the all in ones. So i gave the cracked screen one to my son and just got a monitor. And i purchased the total protection being assured that if my toddler cracked this screen, they would take of it right away!

Its really convinient to get free shipping on everything Best Buy has to offer, plus discounts on installations and setups i got got my newly purchased 55” mount tv installed it was easy and smooth no trouble scheduling was easy no hassle on time no mess to clean up i like it alot and would absolutely recommend. Good move from BestBuy even though my original membership was simply a blast with free everything… well it offered more discounts it seemed but as i mentioned already and i still will recommend to other Best Buy supporters Get the membership it is a real peace of mind having member services extra protection, discounts, shipping for all your purchases @BestBuy

I was having a PC buit with parts i bought from BB and other places and the $200 was a great value. Everything was done timely and just as I wanted. Nopw i have another full year of Geek squad if i need anything eles worked on. Great value!

Great for protecting your items but I specifically got it for the “member Monday” deals forcthe hot items; Xbox/PS5. Very disappointing. Have not been able to get one yet. They had an event today but BestBuy kept postponing it to a later time. Long story short did NOT get one. Honestly feel like its a big scam, probably have better odds winning a POWERBALL/MEGAMILLIONS

I purchased total tech last year with items I purchased. Long story short my credit card was stolen. I had to cancel my old CC and get a new one. Total tech is supported to auto renew but canceled because of the new CC (without my knowledge). My car radio I purchased 13 months ago was no long covered under my warranty. Called best buy customer service and argued with them for 30 min. I was told yesterday (06/15/23) that my previous purchases were back under warranty. After going to geek squad for my radio I had to spend and extra 53$ to send my radio off to geek squad in Kentucky. Was also told it was going to take around 2 weeks. After calling to confirm (06/16/23 that my previous purchases are covered. They are not, called CS again and was told they cant do anything about it.

Affordable insurance for any item bought at best buy while active. Deductible is not bad either in comparison to the actual cost of phone.

I was always the one that didnt think i would need a warranty like this but it came in super helpful with an issue on my computer that i given up trying to fix myself. Super helpful service and message, i didnt have to lift a finger to get it fixed!

Love the space that this refrigerator has to offer as well as the fact that the water dispenser is inside the door and not on it.

Looked good at first, unril I noticed it was crooked..about a 1/2 inch lower on one side.

The people that came to install my tv were kind and good and made sure i was satisfied with my installation

A high-end Windows PC that is suited for gaming Ready built and ready to play. It was a simple and user friendly set up

Why wouldnt you want Total Tech??? It literally can save you thousands of dollars on installs, troubleshooting, and warranties. Its a no-brainer. Nough-said.

How about this membership with the understanding that if any of my products had a problem, Best Buy would stand behind them and fix them. I bought a laptop from them and brought it back within the manufacturers warranty due to me having a ongoing online class I was informed by geek squad to bring it back at the end of the semester. When I brought it back, they have tried to charge me $80 extra just to fix it this laptop has not seen any kind of abuse and was functioning as a desktop and that it never moved. The charger does not stay plugged in and the battery is draining too fast.  Best Buy is lying to people to get them to buy this membership. Save your money and find a different place to buy your products..

Got this for new iphone 15 and it covers other bestbuy items I purchased.

I like my new electric stove I purchased a year ago

Kick butt for my DJ ing!! I would recommend this computer best money spent !!!

You need this service it includes everything you need to get the tv connected

Amazing,love it worth it easy to set up gameplay amazing

They help you in every way i can think of thanks guys❤️