Member Deals Days.Ends Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

free

Customer reviews

Rating 4.5 out of 5 stars with 3691 reviews

Rating Filter

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 3,691 reviews
  • Rated 5 out of 5 stars

    Total teck support membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for the lap top but did not use it life got in the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any problem i have they help me love best buys tech support!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good support. There were amazing. Good people, good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support was very useful and was done in a very quick way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get your money's worth with this available plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like saving I product support!! Very nice people!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my devices.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have protection for my utilities and chat for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind to have in case of manufactures defects or accidental damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy support excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having BestBuy teck support comes inhandy wouldnt be without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband liked having the extra support for the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with another purchase. Who can complain about free stuff?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free delivery and discounts on warranties. What's not to love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super!! Have recommended to a friend. They have and love too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage that gives you peace of mind on your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really glad I made this purchase. It was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love that I can use it for all my devices!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having some serious problems with my Levono PC and just happened to decide to turn to Geek Squad. The gentleman I made my appointment with EXPLAINED the benefits of total tech supports membership and price compared to what it would be taking my PC in multiple times let alone ALL my devices that may have issues later on. It sounded too good. I looked up the benefits on their site and the discounts alone are a big save. Despite the appointment list the gentleman assisted me as soon as he had available time. Listened and acknowledged my concerns and what I wanted them to do to my PC. He gave me an estimated time of 2-3 business days for when my PC would be ready for pick up and took into consideration the deadline I absolutely would need it by. My PC was ready for pick up the following morning. Upon checking my computer before they released it to me, start up was faster, useless files were gone, the programs they offered were installed and they EXPLAINED Geek Squads Remote service to me. I am so glad they were able to fix the issue with my PC in a prompt and professional manner and didn't make me feel insecure or uncomfortable in my means of explaining my issues with it considering my slight language barrier. I would recommend the Total Tech Support purchase if you have multiple devices at home plus more benefits they offer. Like I said, the discount alone speaks for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this type of service either in store or from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the care Best Buy offers for our products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad technical support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Text support geek squad oh my god this is the best thing you can get especially if you're on your laptop or your tablet or even your desktop computer I can't tell you how many times they have build me out of a situation that II can't tell you how many times they have build me out of a situation that I might laptop would freeze up And I don't I have to do it just called him I would be explain to them What the problem is And they just take remote control over your Laptop Beth Thing to have for your laptop They can get you out of Trouble or even if your Trouble or even if your laptop is frozen or you have a virus or you need something install they will do it for you and many of times they had done some things which would normally cost you Butt They did it for free So it's worth the money Especially now Put that $200Is worth it because now you can have the geek squad come out to your house and work on your desktop or even Hang up a TV for you for only $50 which it would cost a lot more if You didn't have the geek squad and we tell you hats off to the geek squad they're amazing they doing outstanding job I've always give hi reviews to them and I will keep on doing that because they do great work .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed my no to a yes when I got to check it out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally didn’t listen to the sales agent when he tried to suggest this service plan and I left the store with a rather Large kitchen appliance order being delivered and installed all set up. After getting home and looking around on here I found that if I bought the membership I wouldn’t pay any of extra fees associated with delivery and install and also have tech plan for over a year…. I went back to the store and tweaked my order and walked away with over 300$ in savings on the old bill compared to the first, AND a 100$ gift card… Extra bonus- I was able to use the tech membership to pay for delivery and instal later that year when my garbage disposal died. I’ve told others now ‘don’t write off the tech membership, listen to the Best Buy team member and find out if it would be best for you, it was for me’

    I would recommend this to a friend
Sponsored