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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 12 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the TENS Device Knee/Elbow for its effectiveness. Customers have commented on how great it feels and how well it works.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Pros mentioned:
    Massage
    Best Buy Employee

    Rated 4 out of 5 stars

    Results for a decent price

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly the best answer for any knee pain, but for what it's worth it did what i needed it to do and helped alleviate some pain. Coupling this with regular massages has virtually eliminated my pain, which could very well just be a credit to the massages, but I still feel as though the electric pulsing helps to maintain the work done. I would recommend using this regularly for anyone with ligament pain.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you are satisfied with this product because it did what you needed it to do and because it helped alleviate some of your pain. Thank you for recommending this product as well. I will gladly forward your feedback to the appropriate department.

  • Cons mentioned:
    Fit, Jolt, Sensor

    Rated 2 out of 5 stars

    Not great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesnt fit right. Requires the user to wet the sensor on the inside. feels like little jolt of electricity jumping from the sensors to the skin. other tense machines feel much better.

    No, I would not recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very sorry that you are not satisfied with this product because it doesn't fit right. I will gladly forward your feedback to the appropriate department.

  • Cons mentioned:
    Application

    Rated 5 out of 5 stars

    Great TENS unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! is a little strong and seems kinda weird that they want you to use water with something that uses electrical pulses. Can be cumbersome to put it on without help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased with the way I’m able to securely apply this product. Basically two products in one.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you are pleased with the way this product is able to be securely applied. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Effective

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, helps with knee and elbow pain for me and my family.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hi Greg, thank you for purchasing a Beurer product. My name is Sheila from Beurer North America, and we greatly appreciate your feedback on your TENS Device. We are happy to hear how the device works well for you and your family.

  • Cons mentioned:
    Built-in timer

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with item. Wish it has a built in timer

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that so far you are very happy with this product. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Original, Price

    Rated 5 out of 5 stars

    It seems effective. Haven’t tried it though

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is original and seems effective. Got it for cheaper price with the help of price match.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you found this product to be effective. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Tens unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend who is in constant pain with tennis elbow. He said it is very strong and helped his pain.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product for your boyfriend that suffers from constant pain with tennis elbow. My name is Victor from Beurer North America. We are very happy that this product has helped with his pain. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Effective

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received my tens unit and I love it already you just have to make sure you read the directions and wet the rubber pads and either your knee or elbow and it works great

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hi Lilly. Thank you for purchasing a Beurer product. My name is Sheila from Beurer North America, and we are so happy to hear you love your TENS device. We appreciate your great feedback. Thank you again!

  • Pros mentioned:
    Effective

    Rated 5 out of 5 stars

    Tens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great and works as it should, one note I put it on and forgot to wet the pads so I poured some of my bottled water down it with it on and it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this item, not easy to understand the control, but really powerful for the small size.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America and I will be happy to assist you. We are very happy that you find this product to be "good enough" and that it is "really powerful for the small size". I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Cuff, Price

    Rated 5 out of 5 stars

    So glad best buy offered this such a great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great controller is small and convenient easy to put on cuff stays in place . Provides relief fast . Price was fair actually 4 times cheaper than using my insurance card. Easy to wipe off this was Important to me because I use it everywhere I go.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America and I will be happy to assist you. We are very happy that you find this product to be a great product and that it provides fast relief. I will gladly forward your feedback to the appropriate department.

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