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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 20 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers admire the Bird ES4-800RN Electric Scooter for its long battery life, which provides hours of uninterrupted fun for families.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Pros mentioned:
    Battery life, Operating range, Speed

    Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I ride a little over 3 miles to work on this a few times a week. It is powerful and the extra battery helps it keep the same speed uphill. Battery with light lasts about 12-15 miles.

    I would recommend this to a friend
  • Pros mentioned:
    Operating range, Speed

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my scooter.. I didn’t have any problems with the scooter itself but the only thing is that mine looked used.. it had scratches all over it.. and the wheels looked like they were also used.. I was thinking of taking it back but I just thought I have insurance so if anything I can call the company.. that was a little disappointing

    I would recommend this to a friend
  • Cons mentioned:
    Tire quality

    Rated 4 out of 5 stars

    Great scooter, but needs improvement.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this scooter, however, i would rather have the option to turn off the led lights underneath because i use it during the most of the time so i feel its a waste of the battery. Its a pretty rough ride because of the tires, but it still reliable and fun to get around.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 4 out of 5 stars

    Great scooter!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery runs great easy to drive nice ground effects lights go everywhere on this scooter fast too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 1 out of 5 stars

    Cant connect to app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter is sold with the Bluetooth locked. I assume they're locked so the public can't fuss with them, this is fine/necessary for a rental scooter on the streets. Buying this for personal use however means you will want access to the Segway app. Light controls, mileage, battery, average speed and much more are only accessible through the app. You don't get any of this functionality because the scooter still thinks it belongs to Bird. Why the scooter is being sold like this in incomprehensible.

    No, I would not recommend this to a friend
    • Brand response from Brand response from SDONA
      Posted .

      Hello, the Bluetooth feature is not required. All features including speed, lights, power, and battery level can be seen and controlled through the on screen options of the scooter's onboard dash. We hope this helps, should you require any further assistance please feel free to contact our customer support team at [email protected]. Thank you.

  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    So much fun!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have loved Bird scooters using the app in available cities and owning them brings the fun home! Hours of family fun, long battery life, great speed and durability.

    I would recommend this to a friend
  • Pros mentioned:
    Operating range, Speed

    Rated 4 out of 5 stars

    Worth it imo.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for a road bike b4 this went on sale. A cheap bicycle was still more than the price of this scooter. I did get it missing screws tho but then I was given $45 in credit.

    I would recommend this to a friend
  • Cons mentioned:
    Tire quality

    Rated 5 out of 5 stars

    It’s worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m totally in love with this! Such ease to put together and to use. The only things I wish I could do is switch off the lights under the board during the daytime and for the tires to be softer, so the vibrations from riding wouldn’t hurt my feet so much during longer rides. It’s perfect for when I travel to work cause it’s small enough for me to take it on public transit, if I need to.

    I would recommend this to a friend
  • Cons mentioned:
    Tire quality

    Rated 2 out of 5 stars

    Rode great for a couple weeks but almost hurt me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was riding my scooter perfectly fine when the front wheel locked up and almost threw me off if I didn’t think fast enough to use the back break and now the front wheel won’t turn much and motor isn’t even working anymore went from a fun night to it being ruined in 3 seconds

    No, I would not recommend this to a friend
    • Brand response from Brand response from SDONA
      Posted .

      Hello, we are sorry to hear that you are having problems with your Bird ES4-800. Please contact us at Bird - 1-888-970-0751 so that we can better assist you with this problem, thank you.

  • Pros mentioned:
    Operating range, Speed

    Rated 5 out of 5 stars

    Great Adult Scooter. Fun

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Scooter still works as new. I have been using it a Lot. Love the sturdy design and the range it provides me. I Am 215lbs and it will get me to 14.7 mph cruising with no issue. great investment so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bird scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in very good packaging and my son is very happy, we did not realize it was reconditioned, however, there hasn't been any problem and we did take out the insurance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Scooter!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is fantastic! Great battery life. Rides smooth on the streets of NYC! Not a toy. Recommended for adults.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not fully functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter doesn’t have the Bluetooth function so I can’t connect to the app. Gets me from point a to b and easy to put together but probably will go with another scooter.

    No, I would not recommend this to a friend
    • Brand response from Brand response from SDONA
      Posted .

      Hello, the Bluetooth feature is not required. All features including speed, lights, power, and battery level can be seen and controlled through the on screen options of the scooter's onboard dash. We hope this helps, should you require any further assistance please feel free to contact our customer support team at [email protected]. Thank you.

  • Pros mentioned:
    Operating range

    Rated 5 out of 5 stars

    Bird scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter got a lot of use out of it would by another

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice scooter for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, came with a full charge, fun! Rode 7 - 10 miles, so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Operating range

    Rated 1 out of 5 stars

    Receiving error after riding for less than 5 miles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this scooter as a means to get around my immediate neigborhood. I assembled the scooter as instructed and fully charged. I took it for a quick ride to test it out. The ride was 2 miles round trip. I went to take the item out for a ride the next week and was receiving a 14 error. I have submitted a warranty claim on the item and am waiting results.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great ride for close store shopping.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my get about scooter. Get me to places fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning, i bought as a gift for my superintendent to get around jobsites but it was the wrong model so was never used or unboxed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bird scooter

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    electric scooter is nice for the price i just wish it was a little faster

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery stay 79%... Seems not reach 28 miles

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery stay only 79% and never goes up to 100%... And doesn't reach 28 miles... But my son loves it...

    I would recommend this to a friend
    • Brand response from Brand response from SDONA
      Posted .

      Hello! Please give our customer service line a call so that we can better assist you with this issue - Bird - 1-888-970-0751. Thank you!

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