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Customer reviews

Rating 4.8 out of 5 stars with 166 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers recognize the Big Green PET PLUS Upright Deep Cleaner for its effective cleaning performance, with many stating that it outperforms professional carpet cleaning services. The cleaner is also considered durable and well-made, with a large water tank that allows for multiple room cleanings. However, some customers find the machine to be quite heavy and difficult to move around.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 166 reviews
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    It’s Now an Addiction to Shampoo Carpets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve always had Hoover’s nicest shampooer for pets, and it would break every 14-16 months since we got it 4 years ago. They were always good about replacing it but after this last break, it was just time to see what better ones were out there. We have two large dogs, many family members in the home, mud from rain and snow storms, etc. We use a shampooer regularly (at least 2-3x/month for either routine cleaning or spot cleaning. This machine is a game changer. It’s so easy to use, fill, and just in one pass on a carpet that appeared clean, your mind will be blown. Does the best job drying too compared to others on the market. I’m so impressed and will never have another shampooer except from this line by Bissell. I hope it lasts the test of time now. Gets so much dirt up even if you vacuum twice a week, which we do. In the photos you can tell the difference of one pass on a relatively clean carpet that we tested the shampooer on. Amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Say goodbye to odors and stains. BUY IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve spent months looking at this carpet cleaner. For context, I have a dog with a diagnosed bladder condition (that literally can’t hold it). My carpet doesn’t typically hold stains but will show the product from the spot bot after use. You can see the ‘before’ and ‘after’ photos of her favorite spot. This is only after one use (and two runs) over the area. It completely picked everything up. I even used it on the tassels on the rug and they look brand new. Works wonders! I highly recommend that if you have shag or high pile style carpeting that you invest in this carpet cleaner. I’ve spent between $200-$350 on 3+ other cleaners and they never pick up the water in this type of carpeting. This is the meanest carpet cleaner in the game to get everything up (from odors to stains). I’ve used a total of 4+ times now and will say that you need to do your due diligence if you have pet hair in your carpets (i.e., vacuuming prior to use, removing brushes to get gunk out, doing thorough cleaning after use). Smells and looks brand new in here!

    I would recommend this to a friend
  • Pros mentioned:
    Effective cleaning

    Rated 5 out of 5 stars

    Big Boy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this vacuum/shampoer a day, but have to agree wirh others it does really pull up thr hair, dirt, and stains. Even though i dry vacuumed before hand, i still had cclob of dog fur it left behind. Still not bad enough to have a negative review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best carpet cleaner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome carpet cleaner. I used to own a carpet cleaning business and had commercial grade systems and this thing works just as well. I would recommend this system to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing machine!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This carpet cleaner is amazing and worth every penny! I have a different carpet cleaner that just didn’t seem to ever get the carpet clean. I could run it five times and the water would always be dirty. I bought this one and OMG it absolutely works! The magic happens when you run it a second time with just water in the tank to rinse out the shampoo. The water is noticeably clearer and the carpet is definitely cleaner during the rinse pass. I ran it in the other direction to kind of criss cross and it was like having brand new carpet the way the fibers came to life. I have a senior pet that has accidents and this machine does a way better job than I ever thought possible. I only took a before and after of one section but wish I had for each room I did. I thought the pics people post where the carpet looks like a completely different color were fake but then I took my own and you can see the line of where I used the machine and where I didn’t. This is well with the investment! I don’t know how it holds up long term but so far I am very satisfied. It is a little heavy, but not unmanageable. The folding handle makes it great for storing. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for kids and animals

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best investment or at least one of them for a homeowner with kids and pets holy moly this thing is unbelievable with the right solutions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working good so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've done a bedroom carpet and a living room rug and it seems like a solid machine! Happy with purchase. The water that came off them was black and dry of carpets time seems fairly quick as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bissell

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky but it works wonder for my town house, stairs, carpets , everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Effective cleaning

    Rated 5 out of 5 stars

    MUST HAVE FOR CARPETS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the verge of replacing all the carpets in 4 bedrooms with wood floors. The stains in my carpets looked like a crime scene waiting for CSI. Decided to give this a try first, the stains have vanished and look new, I estimate I have saved $6000-$7000.

    I would recommend this to a friend
  • Cons mentioned:
    Heavy

    Rated 5 out of 5 stars

    A heavy duty carpet cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans like a beast, the machine is heavy but does an amazing job. If you want a carpet cleaner that does a professional job this one is calling your name.

    I would recommend this to a friend
  • Cons mentioned:
    Heavy

    Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid cleaner a bit heavy but you can definitely feel the power it has

    I would recommend this to a friend
  • Pros mentioned:
    Effective cleaning
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Large and in charge; great cleaner

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great performing carpet cleaner, but is can be difficult to store and maneuver. For large areas, it's fantastic. And while it has hoses to help vacuum small areas, stairs, car carpet, etc. its large size and weight makes getting it out for a quick clean up, a hassle. IN THE BOX and SETUP Luckily, the cleaner is built and ready to go, nothing to put together. Inside the box is the cleaner (with the handle folded over the body of it) the hose, and two hose attachments. The cleaning fluid that is included, can be found in the dirty water bin. Believe me, there's no way you can miss it, there are ample tags/stickers warning you where the cleaning solution is located. As I said, the device is pre-built and there's ample stickers on the device telling you how to use it and take the water bins apart when necessary. To get it ready to go, you simply need to fold the handle back and wrap the (lengthy) power cord around the hooks on the side. From there, to get it ready for cleaning, you simply put two caps full of cleaning solution in the bottom container, and fill it up with warm water. Then you put the clean water/solution bin back, and place the dirty water bin on top, slide the locking handle on top of the bins to secure them then you're ready to clean. If my description seems verbose or complicated, I assure you it is 100% not. This carpet cleaner is dead simple to use and understand; it's well designed. EASE OF USE AND CLEANING PERFORMANCE I have 2 kids and 2 cats in my home. Inevitably we have messes that require cleaning our carpet. This cleaner has a large brush in the bottom (much like a vacuum brush head), which agitates the carpet, and it injects cleaning fluid around the brush head, and a vacuum that sucks up the "dirty water." Know that when you're finished cleaning, your carpet/rug will be relatively damp. When it's on, the cleaner is relatively easy to push around. However, it doesn't turn on a dime. In fact, it's difficult to maneuver in small spaces or corners. Again, pushing front to back is relatively easy, but small maneuvers are cumbersome because of its weight. In the owner's manual, it's suggested that you push and hold the button on the handle when making one pass (back and forth), which releases the cleaning solution, and then make one more back and forth pass to agitate and vacuum up water. As you can see in some of the pictures I posted, you can see some cat urine that was eliminated within seconds with a couple back and forth passes. In a weird way, it was kind of fun. The carpet had a wonderful fresh and clean smell to it afterwards. I was extremely pleased with the performance. It eliminates odors and removes stubborn stains; with relative ease. And based on the dirty water bin, it pulls up dirt your vacuum cleaner might even miss. The hose attachments are nice and help get to hard to reach places, which to me were stairs, car carpets and edges of walls. You simply turn a little plastic door to unlock it, then place the hose inside. Then the air is sucked through the device. The cleaning bristles on the attachments work well. MAINTAINING THE DEVICE I’m not sure what all is necessary long term, but you do need to make sure you clean the dirty water bin after each use. It can get pretty gross and smelly. But it’s really simple, the water pours out one of the corners of the bin (and there’s nice sticker reminders showing you how to pour it out, believe me, you don’t want it to spill). A little water rinse, I used some dish soap as well, and then after letting it dry, it was ready for storage ELEPHANT IN THE ROOM Literally, this thing is big and heavy, which brings with it two inherent difficulties 1) storage; and 2) lugging it around. The carpets in my house are in the basement and second floor, so I necessarily have to lug it up and down stairs. It’s heavy without water, but once you put water and the cleaning solution in the bin, it gets somewhat prohibitively heavy to carry. And there's no real good way to manhandle it, the only thing to grab onto is the handle itself, but that’s problemsome because I’m always afraid it might break and it is pretty high. It’s not something that you would want to whip out frequently. At least for me, it's something I would pull out several times a year to clean all of my carpet at once (absent something dramatic happening). Then there's storing the thing. Some people might have ample space, but for me, it's a legitimate issue. It sits in a closet in the guest room which is fine, but not ideal. Then things get placed on top of it and then it makes it more of a big deal to get it out which decreases the frequency of use. CONCLUSION This is a professional cleaner that performs admirably. You won't be disappointed with how well it cleans and you'll be surprised at how easy it is to operate. And it can replace expensive professional cleaning services, which can save money and provide on the spot professional grade cleaning. But the big trade-off is the size and weight. It is 40 plus pounds when full of water and bulky. It's difficult to lug up and down stairs. And it takes up a lot of storage space; which can be difficult to swallow if storage is at a premium in your home. If I were just judging it on performance, I give it 4.5 stars. It's limited with its ability to navigate turns being its only very minor flaw. But it's hard to recommend because it seems to be for a limited audience; someone who desires having carpets cleaned frequently, doesn't mind doing the work themselves, can lift a heavy appliance up and down stairs and has ample storage space in their home.

    I would recommend this to a friend
  • Pros mentioned:
    Effective cleaning
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Blown away, "and have clean carpet"

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been using Hoover carpet cleaners for years “and years”, the last one we purchased was a what we thought a very good cleaner, but the house we purchased 3 years ago, the previous owners had a couple dogs and the carpet “though they had it cleaned after selling” was still dirty. I had thought about just replacing the carpet but decided to try to clean it, I’ve gone over the whole house 4 times in those three years and the dirt always came out black with the hoover but after drying there had always been a dingy sort of light gray look to it. Then I saw this new Bissell Big Green Pet Plus Professional cleaner and wanted to give it a try. Unboxing and first thoughts: The cleaner came in a large Bissell logoed box and was well protected, “it was heavy too”. Inside was the cleaner, instructions upholstery cleaning hose/ nozzle and that’s it. No real assembly required at all, almost ready to go out of the box. After removing the dirty water tank we found a big bottle of solution and another nozzle attachment for the hose called a “Stain Trapper” inside it. The Big Green machine is named right, it’s big and heavy, and like the ones you would rent at a local big box store. The weight surprised me, it’s easily double the weight of the Hoover and it’s built like a tank. You could probably drop this down a flight of stairs and wouldn’t receive any damage. The clean and dirty water tanks are very heavy duty plastic, nothing like the tanks on the other’s we’ve use and feel like they could take a beating and should last for many years to come. Using: Now if you’ve ever rented a unit then you’ll be pretty familiar with this one, but it’s the same as most. Fill the bottom clean water container with hot water, add two capfuls of solution to it and return to the unit. It’s installed on the bottom so the dirty water tank is the first to be taken off when emptying it. Both tanks hold a lot of water and the dirty water tank never filled to the point of tripping the full valve, even after completely emptying the clean water tank. Now this is the part where the weight is very noticeable, and you are going to get a work out using it. There’s a button on the top in the middle of the grab handle and just press to dispense the clean water/soap solution on the carpet, release to work on sucking up the dirty water. This Big Green Machine really sucks the water up, it removed almost as much water as it sprayed out, and only left the carpet a little damp “this also made the carpet dry out so much faster than the hoovers we had”. I noticed due to the weight, which is actually a plus for cleaning, it keeps the suction nozzle down against the carpet creating a better seal so it can remove as much dirty water as possible, this also forces you to work slowly instead of rushing with the lighter units. After my first tank full it was time to empty. I had started in our bedroom as it was probably the cleanest, as the last time I used the Hoover the water came out just slightly dirty, “didn’t look bad at all”. But when I went to empty this one I was amazed that the dirty water was as dark as chocolate milk “gross, really gross”, and I had cleaned that room with the Hoover just a month ago, “same with the rest of the house". So we went to work on the living room, hall, spare bedroom and our office. Every one of them came out the same “most worse” than the bedroom, “really dark dirty water”, we were both completely floored by this as we thought the hoover had gotten the carpet clean “wrong”. The carpet itself finally looks clean; the grey dingy look is completely gone and after drying just feels cleaner under foot “hard to explain that one”. We also tried the upholstery tool on an old office chair H have that really needed it. The hose is very simple to attach and the brush of the tool is wider and has a bigger brush than the one that came with the Hoover. It pretty much works the same as all the others when using, but the higher suction of the Bissell was pretty noticeable and pulled the dirt right out of the upholstery. There’s also a “Stain Trapper” tool, which I just tried to see how it worked, but if you have a small mess “like pet pee, or vomit”, and don’t want to have to clean a whole machine after using, this is really a neat attachment. It attaches to the upholstery hose like any other nozzle but there’s a small clear container on the bottom of it. While cleaning up the mess it separates the dirty water from the air being sucked in and traps it in the container so all you have to do is clean out the small container and nozzle, none of the dirt is actually pulled up through the hose and into the dirty water tank. This is a brilliant idea as there’s been a few times I’ve had to clean up a dog mess and ended up cleaning the whole machine because of this, kudos to Bissell for developing this attachment. Cleaning up the machine was simple, easier than the Hoover, there are no brushes to remove, and the tanks are very easy to clean out with large opening for draining and cleaning “this really is a professional device”. I just set the whole unit in the bath tub, turn it sideways and laid it across the side, using the shower head on the hose I just washed off the bottom and done. It takes way longer to clean out the hoover, at least twice as long. Conclusion: If you have dirty carpet and want your carpet as clean as possible “without having to clean them multiple times” then this is going to be the carpet cleaner you want. Yes it a lot heavier than the Hoover, but it’s built like it too, and it seems like it’s built to last. Everything about it is very heavily constructed; even the power cord is a lot heavier than any of the other ones I’ve used, “like a very heavy duty extension cord heavy”. The carpet dried out about twice as fast if I used the hoover which means it did a lot better job of extracting the dirty water from the carpet. With the included upholstery attachment this makes the Bissell a very versatile machine and every bit as good as anything you would rent from a BB store. The price is higher than the simple cleaners I’ve had and it shows, build quality and performance speak for them selves.

    I would recommend this to a friend
  • Cons mentioned:
    Heavy
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Worth every bit of it as advertised.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last few years have been rough. Every spring I have a professional crew come in with their huge truck-mounted unit to steam clean my beige carpets. I had been meaning to clean my carpets this spring but decided the better route would be to upgrade my 20-year-old Bissell carpet cleaner that is used to maintain my carpets. Lo’behold one afternoon, the Bissell Big Green Pet Plus machine shows up on my doorstep. I was reminded of how big and heavy the unit actually is compared to the old one, as I was moving it into my house. Unboxing the unit showed promise of cleaner carpets in the near future. The box contains the main vacuum unit, a 9-foot long hose with a stain tool, a tool that I was not familiar with called the “Stain Trapper Tool” and a full-size bottle of the “Pet Pro - OXY Urine Eliminator” carpet shampoo. The weather was dull and grey, so I had to wait for a warmer sunny day to steam clean my carpets. Carpet cleaning always means moving furniture. I identified the highest traffic areas that needed the most attention. Teddy, the grand-dog had a puppy stage that left a few accidents in the past. While these areas were previously treated with the Spot Bot and the 20-year-old Bissell cleaner, I put them high on the priority list. Not having cleaned the carpet professionally for a few years, I began with a carpet vacuum to take out any dust, followed up with pre-treatment. A spray bottle filled with some of the carpet shampoo and water was applied to the highest traffic areas and left to sit before I began my quest in reclaiming my carpets. I have to say, I have a new respect for the pros who come clean my carpets yearly. The Bissell is heavy, and it does not have caster wheels which makes moving it clumsy.. Following the instructions, I laid down a layer of wet shampoo on a forward and backward track, followed by a vacuum of water. Making an overlapping track, I targeted the first high traffic area. The results were promising. It took several tries and in overlapping 90-degree directions to really see a difference in the carpet. The carpet was plenty dry after the first few water evacuations, and the carpet was dry within 2 hours. The bad part of doing one part of the carpet, is now you have to do all of it as there is a colour difference. In all, it took a few hours to do the living room carpet. I attempted to do the stairs with the 9-foot hose, and it worked well. However, as the tools do not have a powered brush, be prepared for an extensive brushing motion to get the dirt out. Pre-treatment helps. The water tanks are sufficiently sized and at 1.5 gallons (my estimate, specifications say 1.75 gallons), it adds an additional 12 pounds to the weight of the already hefty vacuum, which comes in at 42-45 pounds. Using this machine is a workout. I do not thinK I have sweat as much doing housework as I did steam cleaning my carpets. The incredibly strong vacuum suction that is used to soak up the water adds to the additional energy required to clean your carpets. The unit is not self-powered (like my normal vacuum) therefore be prepared for a workout. Once your freshwater tank is empty, it's time to drain and refill. I had no idea what my carpets had but the black water sure proved its effectiveness. The water drain and refill process can be a bit messy but the large tanks are easy to carry and drain. I found cleaning the tanks and pipes after using the vacuum very easy. Overall I am very happy with this unit. It performed beyond my expectations. While you can do an entire house with it, sometimes hiring the pros has its charms. This would work very well to maintain your carpets on a bi-monthly basis, and for that I see myself doing so. There are a few nitpicking items that I thought were a bit odd, one particularly affected me as it cannot access the edge of the carpet/wall easily. You will need to plan how to tackle walls with either a 45-degree sweep or with the hand tool as there is a 2” track left due to the brush location. I am not sure what the difference is between this model and the other similarly labelled “big green machine” from Bissell, but the inclusion of the 2nd “stain trapper” tool may be something you would be interested in. I wish Bissell had information on how to use the stain trapper tool especially. Pros: * Works as advertised. Cleans carpets like the pros, though pre-treatment may be required * Dries carpets effectively with strong suction * Large sample carpet shampoo to get you started Cons: * Heavy, not easy to move around, lacks caster wheels * No way to store the extra tools or extension without the box. * Hot water tank not insulated, cools off quickly affecting cleaning ability * No instructions on how to use the hand tools * Unable to get to the corners - need to use hand tools or 45-degree tracks.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Cleans Good & Easy to Cleanup Equipment After Use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a handful of cats we constantly get left with little surprises around the house, usually in the form of hairballs. Sometimes it’s a little messier around the litter box when someone overshoots the box or tracks something out. Hand cleaning works, but I always feel like I was just pushing the dirt further into the carpet and not really cleaning it up. I prefer something to suck the dirt and grime out of the carpet. The cleaner came ready to go out of the box and you get a bottle of cleaning solution. One of the first things I noticed and liked about the Bissell is that it comes with a hand tool for stairs and furniture. It’s a nice option to have and not all carpet cleaners out there come with one. Another thing I noticed and really liked was that the wheels have a layer of rubber on them, so you won’t mar a wood floor as you push the machine around the house to the different rooms that need your attention. It was easy enough to fill and mix in the cleaning solution. When you turn the machine on the brush starts turning and will keep turning until the machine is turned off. There is a button on the handle and when pressed the water/cleaning solution will be applied, but I wish the machine had separate buttons for both the brush and water for more control over the cleaning process. I would like to have the option to reduce wear on the carpet once finished agitating it when I just want to suck up fluids. While cleaning you will notice there is no light telling you the clean water tank is empty, but there is a spinning dial instead. When the dial stops spinning it means your clean water tank is empty and needs to be filled. Both tanks are sizable and hold about 1.75 gallons and the power cord is long enough for you to clean one room at a time. Suction is good and leaves the carpet slightly damp, but not overly wet. With the location of the dirty tank and the channel for suction being on top, you can easily see how much dirt you’re pulling up with each pass. I decided to try two high traffic areas to really test the cleaner. One of the spots I had already tried a small handheld carpet cleaner on, and you could still see it was still real dirty. The first spot cleaned up nice right away and took out a water mark from an old spill. The other I had already hit with the handheld cleaner and I hit it twice more with this cleaner and was still pulling up dirt. I will need to take the cleaner to it at least once, maybe twice more to really get that spot clean, but there was a huge improvement in how clean the carpet got. Even after the second pass the cleaner was pulling up enough dirt from the carpet that there was a sizable layer of silt on the bottom of the dirty water tank. It was amazing to see just how much dirt was being pulled up. I also attached some pictures to show the before and after of these two areas. The dirty water tank comes apart into two pieces, which makes it very easy to clean. This should keep the tank from getting foul odors in the future. It’s not a small machine, but the handle does breakdown to allow for easier storage. Overall real impressed with the machine as it does a good job cleaning our carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Effective cleaning, Large water tank
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome carpet cleaner if you have pets

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my father since his home still has carpet. After years of use and stains from everyday life as well as a Cocker Spaniel, the carpet deserved some attention. What's in the Box Bissell Big Green Pet Plus Vac Hose attachment Powered hand attachment Use The vac was easy to use, one container for your water/soap solution and another for the dirty water. Pretty much just hold the trigger and off you go. To use the hose attachment. It easily hooks up to the tanks. I later use this ffor my car's carpet as well with the hand held attachment. Results Though I forgot to take before pics, my parent's carpet looked great even after all the 10 years of use and stains. Of course we couldn't get every stain out but most of the stains were able to be extracted especially Mayble's pee stains (she pees when she's excited). Summary My parents carpet were cleaner then we've seen them in years. Parents were happy with how the carpets tuned out. I would highly suggest anyone with older dingy carpet or people with pets and carpet get this the Bissell Big Green.

    I would recommend this to a friend
  • Pros mentioned:
    Effective cleaning
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Floor Cleaner

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About The Bissell Big Green Pet Plus is a professional grade cleaning machine that’s perfect if you have pets and/or children. It’s an upright cleaner with attachments that allow you to do not only floors but also stairs, upholstery, and other fabrics. What It Comes With In the box you will find the upright cleaner, a stain trapper tool, a stair tool, and a bottle of cleaning solution. The cleaning solution is a 48oz bottle of the Bissell Pet Pro Oxy Urine Eliminator. Setup Getting the cleaner set up was not very hard. Once unpackaged, I could see that there were two plastic tanks (one for clean water and the other for waste water). Inside one of the tanks was the bottle of cleaning solution. Other than that there were two attachment pieces. Not many parts to manage. I will say that the cleaner seemed fairly heavy. Prepping for the water was really easy. Put hot water in the clean tank and then add the appropriate amount of cleaning solution. The tanks simply stack on top of each other, and the top tank has a handle that locks it in. Using the Cleaner The reason that I was interested in the Big Green Pet Plus is due to my family. We have a 5 year old child, an aging dog, and a puppy. Between the three of them and our normal use, our carpets get pretty dirty and stained. We had one stain in particular that we have hand scrubbed numerous times, and it would not go away. Our older dog had vomited on the floor and the stain kept reappearing. I knew immediately that‘s first place I was going to test this machine on. Running the machine was pretty easy. Go slow, press the button on the handle to spray the solution, and then make passes across the area. In 20 minutes the worst carpet area in our house was clean – stain was gone. The next day our carpet looked amazing! While using the cleaner I noticed that it was a little tough to move at an angle. The wheels are designed to push straight forward. I managed and was able to steer it, but it is one thing that could be improved. The cleaner had really good suction and actually created some carpet fuzz balls during the process. I am planning to use the attachments on the stairs next. I also thought that the cleaning solution had a fresh scent. Clean-Up I was concerned that the clean-up would take a long time, but it wasn’t too bad. Just dump the water out, rinse with water, and let the tanks dry. Once dried, you can store the unit. I probably spent around 10-15 minutes with the clean-up. If you use the hoses you need to rinse those out as well. Recommendation I think that the Big Green Pet Plus worked really well. I have no problem recommending this cleaner, as it cleaned up our toughest stain in minutes. I am giving it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Large water tank
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The Bissell Big Green Pet Plus Is The Real Deal

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a cheap carpet cleaner that I purchased years back when my kid was little and spilled a bunch of stuff all over my carpet. It did a decent enough job at the time, but since then I’ve acquired 2 dogs and a bird, so I decided it was time for an upgrade. When presented with the chance to test this Bissell Green Pet Plus, I just couldn’t say no. The reviews of these types of Bissell carpet cleaners are always very good and I’ve been eying one anyway, why not give it a try, right? The packaging of the unit is very nice and much smaller than I expected as the unit is pretty large, but the foldable handle makes it so that it can be tucked away nicely into the shipping box or in a closet. Unpacking the unit is fairly easy, other than it being a little bit heavy. There is almost no assembly required and I was up and running in about 10 minutes. There are 2 separate tanks for both the clean water/shampoo mixture and the dirty water. The tanks are much larger than my older carpet cleaner tanks were, so that’s a plus. I was able to clean the entire office without refilling the tank and probably could have done another room as well with the water that was left. This unit has a very powerful brush roller that lifts up embedded dirt, hair and everything else you can think of. This means the unit really does a great job with just about anything you throw at it. Pet stains, ground in dirt and just the general nastiness that accumulates in a carpet over time, even with regular vacuuming. I have a very nice vacuum and tend to vacuum the entire house twice a week, but was still surprised at how dirty the water was when I was done using it. This unit is heavy and large, but the added weight and size is worth it based on the results I’m seeing. It’s hard to capture in photos, but as you can see in the dirty water photo exemplifies exactly what’s going to come out of your carpet when you use this unit. I do have a few tips and tricks for using this carpet cleaner in order to optimise your results though. Using the supplied hand tools was an easy experience. Just hook the tools up and get at it. I used both the regular hand tool and the stain trapper tool. They seem to work pretty similarly, except that the stain trapper has a clear tank on the tool itself so you can check out the gunk you’re picking up. I like to use the hand tools to aggressively hit trouble spots that don’t come up with a regular back and forth pass. I suggest using half of the recommended amount of carpet cleaning solution and pre-treating more soiled areas. You need to vacuum the area you’re cleaning very well before using this product with a good quality vacuum as this will make a huge difference in your final results. I also suggest using hot water in the clean water tank as that helps with the cleaning and breaking up of dirt and debris. Always do a full back and forth pass while holding the spray button and then follow with another full dry pass. The most important part of the whole process is to do another complete pass with just clean water and no carpet cleaning solution in the unit. This will help prevent dirt from clinging onto any remnants of the carpet cleaning solution. Overall, I’m very impressed with the Bissell Big Green Pet Plus Carpet cleaner and would definitely recommend this unit for anyone that has pets, kids or both. Other carpet cleaners will work fine for the occasional clean up and other light duty jobs, but this carpet cleaner is the real deal and will provide you with clean carpets for a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Effective cleaning
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Big Green Monster Carpet Cleaner

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bissell Big Green Pet Pro looks to be an incremental update to their Big Green Pro commercial grade cleaner aimed at homeowners with children and pets. The unit comes with a stair cleaner and stain trapper head along with a slightly updated aesthetic, but otherwise it looks like it’s the same Big Green professional grade cleaner. First off, the pet cleaner solution is stored in the dirty water tank so make sure to check. The manual and. A few stickers state this. Secondly, this is an incredibly well designed unit that does an amazing job of deep cleaning carpets, as well or better than the units you rent from super markets for $50 or so per day. As a homeowner with both young children and a cat, these kind of rug cleaners are literally invaluable. No one will volunteer this information to you but infants going through potty training do some amazingly disgusting things to carpets. We also have a cat that uses the entire basement as its litter box when it thinks it’s actual box is dirty. The rug in there is gonna go eventually for a vinyl replafement but not for a few more years. There’s a few options, you can try to scrub out the stains, leave them (gross), or address them with a rug cleaner like this green pro. We’ve had a unit from RD for a few years and it had literally been a life and carpet saver from both toddler and pet messes. This Bissell unit is superior in every way. 1. Huge clean and dirty water tanks that stack on top of each other. 2. 2-handed operation and easy to push pull compared with competitor option. 3. 6” and stain trapping heads for stairs and hard to reach areas. 4. Awesome cleaning results and fold down storage. This Big Green unit is super heavy but it is amazingly easy to push and pull, just make sure to release the handle to give you that horizontal leverage. Anyone who has pets or kids will definitely appreciate this commercial level clean at home for a relatively low price. If you use it 3-4x a year for 3-4 years it will pay for itself!!!

    I would recommend this to a friend
  • Pros mentioned:
    Durable
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Outstanding carpet cleaner

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impression: My first impression of the Bissell Big Green Pet Plus carpet cleaner is that it is a very well-made carpet cleaner. It is heavy and made of very strong plastics. The handle is firm and doesn’t slip, yet it easily folds up when the levers and activated. The two water tanks are made of strong, durable plastics, and the handles are very strong. The attachments are also made of high-quality plastics and work very well on the stairs. The unit comes with a 9’ hose for the attachments. The hose is easy to move around and is made with durable plastics. I expect this cleaner to last a long time. Setup: Setup of the cleaner is very simple. It comes already assembled, so all there is to do is prepare it to use. The cleaner has stickers all over it explaining what each part does. And the instructions are very clear, and extremely easy to follow. Within minutes you are ready to start cleaning carpets. Performance: The performance of this cleaner is as good as the cleaners the professional cleaners bring to our home. Our cat has been sick lately. As he is being treated, he gets sick after eating. We have tried numerous spray cleaners, but none of them worked as promised. After making a few passes across the carpet, all remnants from the cat, coffee spills, and all other stains were gone. Our upstairs carpet is beige and has gotten stained from the bathroom renovation. We were getting ready to pay the carpet cleaner again to come clean it. When I got the chance to get this unit, I decided to try it, hoping it would do good enough so we can stop paying carpet cleaning companies to come out and clean the carpets. This cleaner does not do good enough, it does as good as some cleaners, and better than some others. I cannot begin to explain how happy I am with the Bissell Big Green Pet Plus carpet cleaner. It’s one thing for something to work as expected, and a surprise when it even works better. But it’s a gift when it also saves you money because we will no longer need to pay carpet cleaners top come clean our carpets. One more thing. I keep talking about the durability and high-quality plastics. Besides having worked with plastics in production, we accidentally knocked the cleaner over at the edge of the stairway, and the cleaner tumbled down 15 stairs and hit the wall (picture included). Beside the wall, there was not a single scratch on the cleaner. The handle didn’t budge, and the tanks never left the cleaner. I can’t think of a better test for the durability of a carpet cleaner, although I wouldn’t recommend trying it. Conclusion: If you are looking for a high-quality, very good professional level carpet cleaner, then you need to look at the Bissell Big Green Pet Plus carpet cleaner. It is very well made and does an excellent job of cleaning our carpets, removing every single stain with standard passes. I highly recommend the Bissell Big Green Plus carpet cleaner.

    I would recommend this to a friend
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