Customer Ratings & Reviews

It is going to happen at some point. Your little one has an accident. No stress here if you have this machine in your cleaning Arsenal. 3 or 6 minute cycles provide automated cleaning. Problem solved with a push of a button.

I have two dogs and I'm a clean freak. Our whole house is carpeted and I hate getting out my big steam cleaner every time there is an incident. I love to just set this unit and let it do its thing. As other reviews state, you do have use the hand tool after you are done to get the excess moisture from the spot but it really does great. You can usually get two to three spots every tankful and every time I use it for one spot I try to find two others to go ahead and get. If you use it in high-traffic areas it might clean it too good and leave a round spot. But I'm not complaining. It just showed how dirty my carpet was and I got out my big machine and that solved that. Great machine. I use it in my mini van too. Great for those little spots and easy to get out without involving a whole big project.

We've owned 2 before this one. They are wonderful. This time, we even got the Geek Squad Protection plan so it's covered for anything for the next 5 years. It's great for small spills, cleaning pet accidents, and it is extremely portable too. Unfortunately, we received it broken from Best Buy. We really needed it and it took 5 days to get to our store. All that broke was the upper arm for wrapping the power cord on...something we can live without as it doesn't affect the operation of the machine, just used to hold the cord when you wrap it up after use. We will wait until something more crutial breaks and exchange it then. Otherwise, it is a fantastic machine. We highly recommend it to anyone, and we have!

Reluctant how this "automatic" cleaner would work. Tried it on about three different spots. Cleaned them right up. Even tried it on a spot that had been on the carpet since we bought the house. Surprisingly it significantly reduced the stain. Only thing is that it will leave a brighter/cleaner circle compare to the floor surface around it. Haven't had it long enough to speak to durability but works good now. Would recommend.

Picked this up because we've got a cat that thinks that all plants are salad bars. She eats them, then gets sick on the carpet (always the carpet, never the tile...) At first I figured for the price, I'd just be happy if it removed fresh stains. I was crazy surprised to find that this little machine cleans with the best of them. The carpet near the garage door has been stained for quite some time (because I've yet to learn to wipe my feet when I come in). Nevertheless, I used this machine to clean up a cat mess near the door and the following day was blown away by the fact that I had a perfect circle of brand new looking carpet there! I had even used a rug doctor in that spot a few months prior and had given up all hope! This is a must have for anyone with pets, kids or a bad habit of spilling drinks on the floor!

I have two dogs and, needless to say, they make messes on the carpet. I hate having to pull out the large steam cleaner just to get rid of one spot. I also don't like having to get down on my hands and knees to manually clean and/or use an appliance. Enter the SpotBot. This is exactly what I was looking for with a spot cleaner. Fill the chamber with water and some solution, put the device on the stain, and it does the rest. Pick it up, drain the waste compartment, and you're good to go. There are three modes when using the SpotBot: surface stain, set-in stain, and manual mode where you use the hand tool. I've used the hand tool once just to try it out and it works but manually scrubbing the carpet kind of defeats the purpose of having this as Bissell makes a manual spot cleaning device that costs half as much as this. Generally speaking, the surface stain setting (which takes about 3 minutes vs the 7 minutes for the set-in stain setting) is enough to get things clean. I've clean dog urine, stuck on dog fecal matter, dog vomit, spilled soda, spilled fruit juice, chili sauce, and various other things from my off-white carpet and the SpotBot is able to take care of every stain. The only thing you have to make sure is that you use the SpotBot as soon as you are aware of a stain. Old stains, ones that have been set-in for years, aren't going to be removed by this unless you discover some special cleaner that I haven't come across. I use multiple types of cleaners, anything made for a large carpet shampooer/steam cleaner will work with this. I knocked this off by one star as the device is pretty noisy, I can hear the scrubbing brushes through the floor when I'm in the basement cleaning the first floor. It also beeps whenever it is done and doesn't stop until you hit the "finish" button. Overall though, this appears to perform a deep clean on my carpet and I've used it on Berber and standard carpet along with rugs. It's a nifty little device that makes cleaning spots easy so you don't have to pull out any large equipment. It's easy to setup, use, clean, and then store away. The SpotBot is a little on the expensive side (seeing as how you can buy full sized carpet cleaners for $25-$50 more) but it's worth it for the convenience. Plus the cleaning head is pretty much the perfect size for capturing pet messes so you can just "set it and forget it."

I was looking for a light-weight, portable solution to cleaning small spots on my carpet that weren't worth the effort of dragging the full-sized steam cleaner upstairs. This product seemed to fit the bill, and according to the specifications page was even cordless. Before purchasing, I read a previous review regarding this product leaving 'crop circles' in the carpet. The reviewer attributed this damage to using a non-manufacturer provided cleaning solution which may have contained a bit of bleach. I thought I would not have a problem like this... I purchased this carpet specifically because the color was embedded into the fibers and could be cleaned with bleach. I have spot cleaned the carpet with bleach on a number of occasions with no damage. Despite using only the standard cleaning sample provided with the product #not even using the "oxy-gen" cleaning booster solution also provided#, this Spot Bot was able to accomplish what a scrubbing with pure bleach had been unable to do: totally destroy the carpet. I believe the basic design flaw is in having the Spot Bot sit on a single location of carpet without moving, spinning brushes for several minutes on the same spot until the carpet is worn down. Anyway, I'm returning the product today, and will never use this again. I guess it's back to the full-size Hoover steam cleaner. Hope it takes out the 'crop circles'. And one more thing... despite the 'cordless' indication on the specification page, this product is indeed CORDED.

I use this portable cleaner almost daily. It is an incredible time saver and does an amazing job of cleaning! I have four cats. Two are on meds and there always seems to be some kind of accident to clean up almost daily. In the past, I would bring out the spray and paper towels and it would be a production. NOW - it is so simple! Fill the little spot bot with hot water and the amazing smelling Bissel pet solution. Bring it to the spot, turn it on and let it clean up the mess. I LOVE this machine. The manual hose feature is also so versatile. It is great for the stairs and upholstery when needed. If you have pets, this is a MUST HAVE item!

Takes out smell, leaks a bit from dirty water holding tank and the hose fitting. The cleaning products smell great. Giving item only four stars due to the leak from the hose and dirty water tank also the fact that the products are pretty expensive. If you have pets that have accidents this will help a great deal and it does all of the work for you. ** Note** I do not store my unit full of cleaner like other people suggest, I was told that doing this will make the seals weak and cause leakage under the unit. I keep the unit under my sink and store it on a towel sometimes there is a little left over water that gets under the carriage. Really does not bother me. My dogs are old and have frequent accidents so this product keeps my home smelling fresh.

We recently got a dog and of course and of course accidents came with. Used this on an area rug and it worked wonders. Directions to use were simple and easy. Would definitely recommend to anyone who has carpet or rugs.

I have seen many glowing reviews of the SpotBot Pet. So many that I was beginning to get skeptical that Bissell was hiding bad reviews. But I can attest that is not the case. This great machine works just as, if not better, then all the other reviews I've seen. Easy to set up and easy to use it turly powers away at even the oldest stains. It works so well that the only warning I can give is if you don't keep your carpets clean you will end up with immaculately clean circles where you use this great cleaning tool.

We had a previous model of this for many years and when it finally broke we neglected to purchase a new one. We finally came to our senses an bought this one as we missed the convenience so much! As I said, overall this is a great product but there are a few small things that keep it from 5 stars. The hose for the attachement is very tightly wrapped around the base of this unit. We feel that the unnecessary strain was what eventually led to our previous unit breaking. The could have easily made the hose a little longer to give it some slack and provided a clip to keep it from moving. For cleaning, it does a fairly good job, especially considering you get to set it down and walk away. Larger messes need multiple treatments with an overlapping pattern but not a big deal. I would recommend using the hose attachment on the cleaned circle to suck up the remaining water as it always leaves some behind. I imagine it just can't create enough suction with an 8" area to get it all. You will also minimize the obvious circle left behind, depending on the type of carpet you have. Low pile won't be effected that much I imagine. Anyway, don't hesitate to get one of these if you have a lot of small messes to clean up from pets or kids! We use ours all the time and can easily live with any shortcomings for the added convenience. Oh, it is also nice and portable so you are hauling a massive carpet cleaner out to clean up a tiny mess.

This product worked as advertised and did a good job of getting out urine stains left by our puppy on the carpeting. It's advertised as a no- work steam cleaner and it is exactly that! You just add the solution and water, set it above the spot you want cleaned, and then hit the start button. About 5 minutes later, the cleaner is done and you have white carpeting again. I would definitely recommend!

Really couldn't be easier unless it filled and emptied itself. You fill the tank with water and the cleaning solution. Place the machine over the offending spot, you press the appropriate cleaning setting and then setback and let it run. No getting down on your knees and scrubbing back and forth. No wondering if you didn't scrub or vacuum enough. We have two dogs and over the past several months it's done a very good job on urine, feces, and regurgitated matter. CAVEAT: We've never let anything set-in so I can't comment on the performance of that feature.

Have used this multiple times. It does the job. it got out a stain that was there for years.

I have a very old dog who has accidents before he can make it out the door. I had to use a carpet cleaner to wash my floors twice a week. Now I just place it on the spot and turn it on. So easy. 2 points though. 1. It does leave excess solution on the floor after its done. But that is easily fixed with the attached hose. And 2. I wish the cleaning head was just slightly bigger. Other than that the house never smelled better and I don't have to spend hours cleanding the floors.

Small and can bring out for small spots. Carpet is almost dry when done and does a good job removing the stain.

Item works great for small jobs, easy to store and carry around. Only problem is you’ll have one spot cleaner than the rest of the carpet, and it’ll be noticeablely cleaner which will make you want to clean the whole area, but obviously this isn’t meant for cleaning large areas. If you don’t mind having one cleaner spot, than this works fine, otherwise just get an upright and clean the whole carpet.

Easiest way to remove a spot on your carpet. Easy set up, just add cleaner and hot water. Set it on top of the stain press the start button, that's it. I was surprised at how well it worked. Good tip is to add a teaspoon of Oxyclean to the water for tougher stains. 1 stain was pretty bad so I just ran the cleaning cycle 3 times and it was gone. No manual rubbing or scrubbing is the best part.

It gets the stains and smells out. Very poor suction power