Customer Ratings & Reviews

I was skeptical about this product. I read so many 5 star reviews b4 I ordered it. Oh my god, whoever invented this product is a saint! Bissell needs to give them a raise. It’s amazing. U do need a lot of mop pads though bc u can’t wash them with fabric softener. I always mop wearing socks to keep the floor clean from footprints and also to help scrub whatever heavy duty spot won’t come up. The head of the machine doesn’t pivot so it makes it a little difficult under the cabinets but if u use your foot it comes right up. Also pay attention when you are vacuuming and mopping at the same time. You need to vacuum in a straight line fowards and backwards bc the vacuum is in the front, so if u move the machine u won’t b vacuuming b4 u mop it on the way back. I have told everyone about the product. Men if u have no idea what to get ur wives this holiday season, look no further. Ur ladies might b upset at 1st with ur choice of gifts, but after they use it they will b thanking u! Just a heads up, buy the $25 warranty bc it’s way worth the money. Peoples’ reviews said they loved this invention, but a lot of people said the steamer went and they were upset. Invest the $25 for piece of mind for the 4 years! Buy, buy, buy this product! It worked so good I mopped my entire house in 30 minutes. The whole ordeal usually runs me over an hour. Also I loved it so much I had it 3 days and mopped 2xs. My house has never been cleaner and I look forward to using it. I haven’t tried the disposable pads yet, but I do like the choice they give u.

I have pets and needed something to take "clean" to the next level. This steam mop does just that. Produces adequate amount of steam and it's nice having the vacuum function, as it picks up what a "swift" push mop just drags around. There are only two small down-sides to this produce. One is that it doesn't have a retractable cord (and I'm a relatively lazy person), and the other is that it doesn't have a drying feature. Yes, I tend to walk in the path I've just cleaned. Learning to stay to the side for the few seconds it takes to dry. Love, Love LOVE this product!

If you have floors without carpet I recommend this product. Great at picking up dog hair and I like knowing that my floors have been sanitized with steam. The swifter Bissel Steam Mop disposable cloths are a great option, especially if you have dogs that love mud.

This works great on the hardwood floors and tile in my home. I love that it functions as a vacuum and steamer and can also be solely used as a vacuum on the area rugs Finally the pet hair is gone and floors 'mopped' easily and at the same time!! Thank you Bissell!

I love this vacuum, it's like a vacuum mop all in one, it's perfect and the suction is great and the steaming power makes one feel as almost the floor is clean/sanitized enough to eat off of, definetely recommended for those with pets and hardwood floors!

With 2 medium sized dogs (35 & 45 pounds respectively) and a toy breed it makes for a lot of muddy paw prints on my hardwood floors, as well as all that hair! And that isn't even taking the 2 legged children into consideration! ;) The vacuum feature is awesome because it eliminates the need to sweep then steam. Only complaint that I have is that for those times the kids have gotten something REALLY stuck to the floor I wish the pads were a little more on the scrubbing side. Other then that, I use it 2-3 times if not more a week and love the way my hardwood & tile look!!

We have a LOT of hardwood flooring throughout our home. We had been relying on mopping it to keep it clean. That lead to disgusting mops and a mess every time we cleaned. I looked into the Bissell Symphony Pet and thought it was worth trying. WOW! It gets our floors really clean. And with the built-in vacuum, we can clean up the small crumbs/debris that collects on the floor and mop it at the same time. It really does a great job. When I'm done, I spray some cleaner on the mop pads and wash them. I am getting a number of cleanings out of each pad. This is one of those products I'd wished we had purchased years ago!

This product works great. The steamer is quick to ready to use. I like the vacuum feature a long with the mop. The only con I think is it is over priced.

Bought this for Christmas. Have used the vacuum part a couple of times but the steam part only once so far. I thought it was easy to use and the head was a nice size especially for the tile floors in the bathrooms. I bought the carpet glider and don't think it was worth it. I also bought the citrus scented demineralized water and couldn't really detect a scent, will just stick to distilled water in the future. I also bought the odor eliminating discs and the Spring Breeze Freshening discs and they add a nice touch. For large areas, it helps to take the cloth mop head off periodically and rinse out the dirt. Overall we are happy with the purchase so far.

Use on floors weekly. Would recommend. Easy to use.

This mop/vac gets heavy use around our house. It is easy to use, lightweight and super easy to clean.

This little bissel steam mop and vacuum is the best cleaning tool in our house. Everyone in the house uses it because it is lighter and vacuums better than our full size on tile, vinyl, and hard wood surfaces. The steam feature works great and is way easier than mopping. It does a better job.

Works great even on my hardwood floors. Very lightweight and easy to use.

I thought I finally found the perfect cleaning tool for my floors which are a mix of laminate, hardwood, rugs and carpet. While the steaming function for hard floors is great there is much to be desired with the vacuuming function. The vacuum does work and will pick up dust and dirt, but it functions much better on hard floors than it does on carpet or rugs. Pros: - Great Steaming Function: There are both a high and low setting to tackle various messes and the option of using disposable or washable steaming cloths is very nice. - Hard Floor Vacuuming: It's not the best vacuum but it works and not having to use a separate machine to vacuum and steam is a nice feature for hard floors. - Steam and Vacuum Together: Being able to steam and vacuum at the same time is really a time saver. The vacuum is also in front of the steamer so this helps to ensure you get the floors vacuumed before being steamed on forward passes. Cons: - Carpeting on Rugs/Carpet: It's just not worth it. The vacuum only function doesn't have enough power to clean and instead usually leads to dirt/dust just getting pushed around or clumped together. - Difficult to Maneuver: Without any flexible wheels the machine is harder to turn than most vacuums and only works best with a forward and back motion.

Cuts my cleaning time in half!!! Get my floors extra clean!! Love it

Of course by the product name you know we have pets! our pets shed like there is no tomorrow and they have their accidents as well! This mop not only cleans up the mess but also vacuums up the hair! i want to stress that this is not small amount of hair that is being shed! Great job Bissell!

I have had a hard time cleaning my kitchen linoleum floors. This worked like magic. Would like to see a bigger tank so you don't have to refill and wait for heating as often. But it worked great on picking up pet hair while steaming. Would for sure buy again.

I have 5 dogs and shed all year around, They play at the backyard 3 times a day. The floor of my home was always with hair, fur, and paw marks, (We vacuun and mop every day) Until I bought this Bissell, it vacuum the hair and fur, all of it, and clean the floor all at the same time. Now I can walked with socks and they don't turn dirty. The disposable pads are wonderfull, cleans deeply, leave the floor clean and disinfected.

Not only will this product steam clean the floor, but first it will vacuum up unwanted pet hair and pet food to make your floor doubly clean. Excellent idea. A must have for pet owners.

This steamer is an amazing item. It cuts my cleaning time down cuz now instead of having to sweep before mopping or steaming i can just use this cuz it vacuums at the same time.Makes the floors very clean, better then just mopping.Even works great with pet accidents.