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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 267 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the ease of installation, comprehensive protection, and affordability of Total Security. They appreciate the ability to protect multiple devices without compromising performance and the peace of mind it provides. While some users would prefer an unlimited VPN, the overall sentiment is positive, with customers praising the software's user-friendly interface and effective protection against online threats.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 267 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Bitdefender - Best Total Security I've Used

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried the best Total Security software with state-of-the-art technology available, and through comparison have found Bitdefender to be superior. I have been a long-time fan of Bitdefender and have recommended and purchased Bitdefender Total Security for my entire family, friends, and business associates. My business laptop was constantly having virus issues, spam, malicious software, etc. Our IT company uninstalled the platform that was under subscription from the purchase and installed Bitdefender. After 1.5hrs of scanning it found and/or deleted or quarantined several hundred tainted files. Keep your information safe from threats, do your research and you'll see that Bitdefender is the real deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bitdefender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and bitdefender is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good anti virus!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender Total Security runs slower than Norton. Updating scanning is much slower. I brought because of the great price! I have'n't seen it block anything yet. I like the register fixing utility that come with the software.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Vpn

    Rated 4 out of 5 stars

    Pretty good AV but get it on sale.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product a lot. I would prefer if the VPN feature was not so limited. It’s priced high but worth buying when on sale for a AV you can install and forget about.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Total Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually, I renew my antivirus subscription around Thanksgiving and Black Friday because all the stores have promotions during these days. This year was no different, I was able to get a great price for this product. It was so good, that I purchased a one year subscription...twice, so I know that I can sleep well without having to worry that my Bitdefender subscription expires anytime soon. Seriously now, it is a good product. Everyone of us have preferences for different brands and types of antivirus, mine is this. You can buy Bitdefender, or Norton, or McAfee or whatever. At least, I suggest you give this a try. Buy it, you'll be well protected.

    I would recommend this to a friend
  • Cons mentioned:
    Annoying

    Rated 5 out of 5 stars

    Good Antivirus that catches everything

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only Antivirus I use, catches everything and works really well. sometimes the notification pop ups are annoying but they are there for a reason to let you know what's going on with your system. overall great antivirus that will keep your PC safe.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Affordable A/V

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect up to 5 Devices, affordable, easy install but gave me issues changing from the free version to this. It's not just a case of entering a product key. I have to uninstall the free version, run their installation cleanup tool, then setup an account and initiate the install thru their website. I wish you could be a little more selective in what all components you want to install as they push their VPN and SafeWeb add-on which I don't use. Much cheaper to buy on sale here vs regular retail or direct from BitDefender.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Good protection and great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this software. I feel safer using it. Its good for mt laptop and phone. The price was real reasonable slso.

    I would recommend this to a friend
  • Pros mentioned:
    Multiple devices, Protection

    Rated 5 out of 5 stars

    Great Security Produce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this product for over 5 years. It's constantly being updated and I've never had a virus problem. Works well on my phone too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use Process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Bitdefender for a few years now. This was to extend my current subscription. Overall, Bitdefender is a very good product. Getting from The process from Bestbuy made it easy to extend my subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and sound now.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm quite pleased with Bitdefender Total Security. It has many security features available to you to protect 5 devices. Just a few that I find very important. Along with anti virus and firewall protection it has a VPN and web browser protection. Use it on my PC, tablets, mobile phones. Password manager as well for extra cost. Another security feature I really like is the Safepay secure browser that I use for financial websites. Only had it for less than a month. I found it to be an upgrade from McAfee I've had for years. I would highly recommend Bitdefender Total Security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home computer virus protection. I highly recommend great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my fav

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than others that I've used in the past and does not slow down my computer, even when scanning,

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cheaper than buying direct from Bitdefender

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Antivirus and always on sale at Best Buy and always cheaper than buying direct from Bitdefender

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Have been using for several years & works well. I only wish they had multiyear subscriptions for multiple devices. Best Buy always offers it at a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really trust the program and it gives protection to my devices (PC and cell phone) because it is light, it does not consume resources and it is updated all the time. I recommend it and take advantage of protecting all your devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Firewall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a necessary element to protect my information and my computer. My reason for 4 stars is the lack of protection for OS Chrome systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought after high recommendations online from computer magazines. Norton was getting way too expensive, had to switch. Doesn't kill my computer running in the background, like others I've had. It caught a few malicious attempts already this year. Works good, happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Vpn

    Rated 3 out of 5 stars

    Trying it out

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am trying Bitdefender, I was using Norton which was Free from Comcast but they started charging for it. This was on sale so I'm trying it. Bitdefender offers a VPN with it but it only has 200MB then you get a notification to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender has provided my fam with excellent protection over the years! I would recommend it to anybody!

    I would recommend this to a friend
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