Customer Ratings & Reviews

When I upgraded my phone, I was looking at a couple of different phones, but then decided on getting the Blackberry Torch for ATT in Red. I got the phone for $49.99 with a 2 year upgrade, and the phone is just phenomenal. The phone is really fast, has great battery life, and has the touch screen for texting, but also has the full qwerty keyboard to text and browse the web. I would definitely recommend this phone for a friend. You can set up your email to the phone in a different message inbox, so that emails, and texts aren't all messed up, and you can check facebook. There are so many applications that you can download onto the phone. Just simply amazed. The only thing that catches me off guard is when I try running youtube, or the browser. It seems like the phone freezes, but its just starting the application. If you press clear on the keypad, you will be able to launch other applications.

After using the Blackberry Curve 8310 for two years, I was very happy with the overall Blackberry experience. I looked at the iphone & several Android phones as well as the new Windows phone. What I kept coming back to was the security of the Blackberry universe & the sturdy build of the physical phones. Having dropped my old Curve numerous times on tile, cement etc it never died or broke or had any drama whatsoever. And really that cinched the deal - a new Torch. After a full month of use, I am in love with this phone & have renewed my adoration for Blackberry in so many ways. The Torch is easy to use, fast with the new web kit, lovely screen - videos play sharp & clear. Podcasts download very quickly (we are fortunate to not be in an overcrowded city so the AT&T 3g network is fast and uncluttered here). The increased memory and storage in the Torch is tremendous & they include a 4gig memory card as well. So far the Torch has survived two nasty falls onto tile & the driveway. Would buy this phone again.

As with any smartphone, the battery life can be drained easily, depending on how much you use the internet, play games, etc. This BlackBerry is an EXCELLENT showing, especially from AT&T. The navigation on the actual phone is a little different from BlackBerrys past, but the adjustment is smooth and well worth it with the upgrades. The camera is crystal clear, the apps are limitless and run without any glitches. I haven't had a single complaint about this phone. It was worth the price and I would DEFINITELY be a future patron of BlackBerry Anonymous: I'm addicted!

I have just stepped into this updated technology for personal use. I have a Droid for work, but the flexibility of using the touch screen or the keyboard on my Torch is great! I also did not think that I would use the internet as much as I do. I seldom login to my laptop anymore. I am thankful for the Best Buy 30 day warranty, as I began to have trouble with a couple of the features very close to day 30 and they took care of it. Needless to say, I purchased the insurance after this issue. I also purchased the Platinum cover for my Torch and it is very well protected. I am thrilled that I bought it!

Easy to switch from a plain jane BB and now I am as cool as my friends with their droids and iphones, or close enough. Big sharp touch screen with more buttons than I really want, but hey - I get to choose which to use, pull out the keyboard and it's the old familiar blackberry. Really sharp photos with the 5 mp camera. Much faster connection to the browser and applications. The battery is twitchy, use a surge protector when you recharge it. It is also difficult to get the case back off to pop the battery out to reset it after it detects a power surge and shuts down while recharging. The touch screen is very sensitive and sliding it in and out of the case may activate a button, I get the calendar a lot.

This phone has been great! Sometimes I wish I knew more so I did not have to look up instructions for features all the time. I traded in a phone I really liked just because it was time to upgrade and this was the closest to what I was giving up. I know this one will continue to be great for my use the next 2 years. I took another reviewers suggestion and got the insurance from Best Buy. The ease of phone calls and the keyboard are what I like best. The battery life is awesome.

I have to say I was hesitant to get a touch screen phone, but I am LOVING the Blackberry Torch and I adore the red color! My last phone, a Samsung was nowhere near as advanced as this phone, I'm able to send out resumes, view videos, search for jobs, and more. And the customer service I received at the San Bruno store from Manager Zsa Zsa was top notch.

I purchased this phone because of the "blackberry" name plus it was on sale for customers upgrading their current cell phone. All in all this is a great phone for every day use for those who wish to make calls, check email, browse for simple things online, and instant message with others. Decent battery life (be sure to turn your blue tooth off for longer life), easy to use, simple to setup. Only thing I do not like is that every few days it will get "stuck" - for example, I deleted a text message but it still shows up on my list of active messages. I must remove the battery to refresh the system. All in all happy with the purchase.

Love the phone, the features are wonderful. Did find the touch screen a little sensitive, while talking would put caller on hold, or mute maybe with time I will get better at using it. Never wanted to use a Blackberry, the torch changed my mind.

This phone is well made and has all the relevant features. Don't like the slide out keyboard so should have gotten a one-piece model. It's a bt top heavy and awkward to type from keyboard but I've gotten used to it. No e-reader available for it is a big downer...should have noticed this before purchasing

I have been a Blackberry User going on 4 years now and I have been jealous of all the larger touch screen Smart Phones out there but not anymore. RIM has hit a Home Run with The Torch. I just wish they would hurry up and release the new Playbook!!! I can't wait to get my hands on that monster!!!

I was able to pay $0; that's right, it was a free phone!! I was already a Blackberry user, but I had to learn a great deal. I've kicked the tires, and I feel I'm learning something new daily. It's a great tool for my needs. I've even forwarded all my phone calls from my other Blackberry (work phone) to this one. Now, I carry only one phone.

This phone is all that is desired. Fits the profile This is my first touch screen phone and it needed getting "used to' The camera is excellent, just as good as a digital camera (no need to walk around with a digital camera when you have this phone) With internet connection uploading pictres is a breeze.

I got the Blackberry Torch during the free smartphone promotion. It is excellent! It has everything on it and the ability to use either the touch screen or the keypad is a plus. I will never go back to a regular messaging phone. The internet is clear and easy to use. Messaging is also user friendly.

I have had the phone for about 4 weeks and still learning how to use all its features. I have been pleased with it and I'm impressed that I have been able to use it. It will do much more than I will ever need to use it for, but it is nice to know it has the capability if I do need it.

Really like this phone, I have had issues with not being able to access emails thru email icon. BB Help Desk is great, but now in 30 days 2nd tine Ihave this issue. Sometimes screen will go black for about 1 min then come back on of it's volition.

Best phone I've ever owned (and I've had one since they were HUGE & only made phone calls!) My first Blackberry, but I'm hooked - can't imagine using another phone!

we have no way of knowing how to do any of the features accept by trial and error.

Soooo Great! It is easy to use and the best combination on the market. Pick it up soon!

I love my BB Torch!! Just wish that it wouldn't drain the battery so quick..