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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 403 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the Vivo XI phone's price, camera, ease of use, battery life, accessories, and design. They appreciate that it offers great quality at an affordable price, takes good pictures, is user-friendly, has a long battery life, comes with a case and screen protector, and looks stylish. However, some customers have concerns about its slow performance, durability, and Bluetooth connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 403 reviews
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Purchased Out of Curiosity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very much into phone tech, and when I saw this phone on display at my local Best Buy, I thought it looked really good. I didn't need a phone at the time, but I bought it anyway so I could test it out. I was pleasantly surprised by it, and I thought it felt great in the hand and operates quite well for being a budget phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Great camera, good screen size, it could be faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This BLU phone has a great camera, I didn't think it would be as good as it is. The screen size is really nice, with not that much space on the sides. The phone's speed could be a little faster though.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a not expensive phone with good quality of features but I thought it had the facial recognition other than that it works great

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    This Phone is Awesome!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this phone because it's just awesome! Takes Great pics and vids but as a Huge Bonus it's not going to break the bank if you break it. I shoot tons of videos and I have dropped it and broke the screen and so I just bought another one. LOL!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Great phone for cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a good phone. I reviewed the specs of the similar prices phones because I just needed something to last a year . Camera is great and the specs are decent for the price .

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Very good phone so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for the price decent camera too. Perfect size, feels good in the hand. Just wish the had more case options.

    I would recommend this to a friend
  • Pros mentioned:
    Accessories, Price

    Rated 5 out of 5 stars

    Amazing For the Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phones is the best you can get for the prize. It came with a screen guard, 2 phone cases, all included for the discounted. I got this phone for my mom who just uses the phone for making calls and used very few apps!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grabbed this phone when my Moto X4 failed. Initially this phone is very impressive, considering it is at the $200 price range. Comes with a pretty much stock Android install, not too many extra features. Screen quality is really good. Photo quality is good! I only wish that the audio quality could be better, but, it is workable. So far, the phone has been really solid, and the battery life has been pretty incredible - lasting nearly two days!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Bang for your buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my Mom. Her first smartphone. It's working out good. For what it cost, it's actually a great buy. Only thing I've noticed that I didn't like was, you have to download some of whatever carrier you have apps. On a Verizon phone bought from Verizon, all their apps are normally already on it. Other than that, it's a great beginner's phone for a elderly person on a kid!

    I would recommend this to a friend
  • Pros mentioned:
    Accessories, Price

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Good battery and easy to use. Comes with a case and screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougth for a teenager. Work great. Batery duración isla ok. Camera is bery good

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Not a single complaint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good cheap phone that gets you the basics. Needed a new phone ASAP. Phone is very capable. Crisp, cool pics (not iphone XR quality, but far from crap). For $200 you can't beat the price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all is a good looking phone. It looks and feels solid. The 2 GHz and 3G Ram - 32G ROM 3000 MAh, Android 8.1 makes for a smooth and enjoyable experience at a very convenient price

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Easy to use

    Rated 4 out of 5 stars

    Easy to use and has clear pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it. Its easy to use. The camera has great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great phone for the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone in my local store and it was up and running before I left the store. Cameras on this phone are great and it's fast. I did have a problem after about two months the phone stopped charging. I thought I was gonna be in for a fight with Blu but they replaced the device fairly quick. Overall I'm very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Let's see how that will work for my relatives

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to present to my brother wife and their daughter these phone. Phones are pretty chip, but I think they will be good and unexpectable surprises. Phone look attractive to me. I sent them to Russia, Moscow. Hope to hear from my relatives good feedbacks soon. That is it for now. Let's see...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had it for a year! One of the best budget phones.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So.. I bought this phone for $150 I think last year. This phone has been with me everysince. I have a lot of space. I am a text thread holder, so I have many messages saved on it, pictures, apps and all and still have room. I had a J7 before this and this phone has never given me really issues. Yes, I've had connectivity issues, but its with T-Mobile being the way it is. You can definitely customize this phone if you are a creative android junkie like me. There's apps out there that can customize keyboards, backgrounds, etc... They give you a back case that looks like an roman culture painting and a protective glass for it. Don't listen to the other reviews like that. Trust me it's good and is compatible with android updates. I have all the social apps and it works fine! I even get this mistaken for an iPhone its that cool. Take advantage of the creativity. It even has a selfie light for the camera. Google duo even works good on it.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Wasn't impressed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with the Bluetooth not staying connected. Really don't like the way the apps are set up. Also has no choice for cases and the one and only you can get is not very protective. Camera is ok. It's an ok phone for basic use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera, Easy to use

    Rated 5 out of 5 stars

    Good and portable phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for a beginner, great camera, great features and easy to navigate, value for money with durable battery life

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    for the prize, more then good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone works good fast how ever im with metropcs and for some reason my speed top at 3 mbps i have contacted metro but no good answer, dont know if it's the phone or bands or metro but other then that good phone for the prize.

    I would recommend this to a friend
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