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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the QuietComfort 25 Headphones' impressive sound quality, describing it as "amazing" and on par with other Bose audio devices. Compatibility with various devices, including the QC 45 and PS5, is also highlighted as a key advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Rated 2 out of 5 stars

    can't tell if new and can't return if bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an item w/ no packaging other than a ziploc bag and a card. best buy only offers a 15 day return policy so by the time the gift is received it will be too late if there are any problems

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cable quality, Durability

    Rated 5 out of 5 stars

    Don’t cheap out. Get the Genuine Bose.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Someone” keeps sucking this cord up in the vacuum cleaner…. Bought a replacement on Amazon and I could immediately tell the difference in the feel and flex of the cable. Not do good… Stiff plastic connectors. It functioned but just felt like the cheap knockoff that it was. Not so good. 3 months later, dead… Loose connection somewhere. No audio. Throw away. THIS is replacement got through BB. Genuine Bose product. You can tell the difference. Silicone feel and super flexible. Worth the extra $$ to get genuine product.

    I would recommend this to a friend
  • Pros mentioned:
    Bixby, Google assistant

    Rated 5 out of 5 stars

    Great for Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great if you need compatibility with Android device. Fully compatible with volume, track change, and Google now and Bixby

    I would recommend this to a friend
  • Pros mentioned:
    Good sound

    Rated 5 out of 5 stars

    BOSE equal to excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I make a mistake and got the apple device cord and I had to reorder, finally got the right one, amazing sound as any BOSE audio device, my dream is someday get a soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Good sound

    Rated 5 out of 5 stars

    Great cheap buy bose is great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog chewed the wire on the bose headset. Great replacement for headphones. Happy i bought it. Same thing as old one.

    I would recommend this to a friend
  • Pros mentioned:
    Good sound

    Rated 5 out of 5 stars

    Happy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Bose QC 35, works perfectly. The sound is better than I expected. Happy with the item and the timely delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Compatible

    Rated 5 out of 5 stars

    Used for ps5 mic on Bose QC 45

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on QC 45 and ps5. I use this as a COD mic and it works fine and last for years. I replaced my old cable I had for years from a QC 25 set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Relacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but a little pricey for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Compatible
    Cons mentioned:
    Control

    Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with my playstation 4 controller. The inline controls do not work on some platforms like my laptop.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for attaching the Bose quiet comfort 35i but the headphones themselves aren’t great for gaming. They pick up a ton of background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Expectation

    Rated 5 out of 5 stars

    Fast Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived quickly and the product was exactly what I was looking for,

    I would recommend this to a friend
  • Cons mentioned:
    Aftermarket

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Sound quality is excellent. Beats aftermarket products

    I would recommend this to a friend
  • Pros mentioned:
    Compatible

    Rated 5 out of 5 stars

    Great wire to make Bose a gaming headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Bose qc35 so you can use as a mic on PS5. Does exactly what I needed it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have for Bose Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my Bose headphones when playing PS5. Mic quality is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition after my first set was lost. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Decent price. Works well I needed this for hands free phone calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, exact replacement. Not much more to say

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No idea

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never showed up. So I have no idea how the product works.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello,

      We are very sorry to hear you did not receive your product. Please contact your point of purchase to investigate your order status.

      Kind regards,
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Good sound

    Rated 5 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wire is very durable and the sound flow sound’s different when plugged in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio cable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace the audio cable for my Bose QC25 headphones and ordered the cable thru best buy Picked up at Valparaiso store within a few days. Works perfectly. Very happy

    I would recommend this to a friend
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