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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4139 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 4,139 reviews
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    In your own little world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has changed my life when it comes to listening to music Pros: - Noise Canceling is INSANE! (You literally hear your own thoughts lol) - Good bass and good clean and clear quality - Great for phone calls and talking on the phone - Outstanding battery life - Very Fast and easy to connect your headphones Meh: - Case feels kind of cheap and flimsy at times (you can tell where all the effort... but hey for a set of headphones like these? I honestly can't seriously complain!) - "Aware mode" is okay you can tell the mics are picking up your voice and the soundings vs how it is like other headphones where you can still hear but it's not bad! Cons?: - None so far that I have discovered with these

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, it's great to hear you feel the Noise cancelling on these is really good, and the bass and treble too. You can create your own custom noise cancelling mode following guidance here https://bose.life/3EpubK6 to get the best sound set up for you.
      Thanks
      Matt - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Overprice, feels cheap, connection is the worst

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is pretty good, and it fits well. That's where the positives stop, call quality is horrible can't filter out voice from background noise. Battey is OK it can last all day do have to charge them more than my other headphones. Case and headphones feel cheap especially the case. The connection to devices is probably the biggest draw back that will leave you frustrated as sometime they will refuse to connect to my phone or I have to restart my phone. Overall I would not recommend these to anyone.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am so glad that you are enjoying the sound quality of the Quiet Comfort earbuds II.
      The charging case can hold two additional charges for your earbuds, when the case is fully charged.

      As you mentioned that you are unhappy with the noise cancellation, you should check out our troubleshooting recommendations from our support website here: bose.life/3Pj5Knh.

      If you are also experiencing connection issues via Bluetooth, you will find more troubleshooting for Bluetooth issues on the support website as well: bose.life/3qBAWWD.

      Should you need further assistance, please reach out to our technical support team, who will be able to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great Earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ANC and fit , very comfortable and doesnt fall out the ear. The plugs do get dirty fast though so just make sure you clean them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprising that the fit is so good, even though each person's ears are unique. Sound great, don't run long before needing a recharge, but that's because the active noise canceling is so awesone that it drains the battery. Not complaining, just mentioning. Very pleased with the earbuds/earphones. Grab the buds by their silicone flaps, so you can reliably handle them, when charging and removing from charger.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have amazing noise cancellation, great base and treble adjustments to suit your taste. I purchased them to drown out my husband’s snoring and they absolutely do! Wow! I wish they had a lower profile so I could sleep on my side but maybe this can be a future improvement. The sound is amazing though. Must try! Worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Bose>Apple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are of excellent quality and I love that you can customize the audio in the app. My biggest complaint is the connection issue. Sometimes they disconnect at random and a couple of times I have had to forget the device from my phone and add it back so that it would work again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Bose is the Boss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose ANC is the best compared to all earbuds out there. I tried the beats, AirPods and other Bose stand Up by itself. Sounds are great. The only problem is the connection issue, hopefully, the firmware updates fix this.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    A Must Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose QCII are over all better then my the AirPod Pro & The Air Pod Pro II. The sound and ability to control sound setting. The fact that they stay in my ears and not to worry if fall out of my ears. The ability for them block out outside noises. The only downside is the AirPod Pro II have better talk featured but overall I prefer Bose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE - is simply just BOSE!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dr. Amar Bose was really on to something when Bose was starting... His extensive research / work in speaker technology, acoustics & psychoacoustics really show six decades later ! •Bose has delivered an exceptional product with the 2nd iteration of the QC Earbuds line in terms of ANC & Sound •Overall Thoughts: not a perfect TWS set, this was designed and built around the approach of delivering next-level, ever evolving ANC tech (the pleasant dynamics of the Bose audio tuning is the cherry on top) •Audio: this is not a flat, analytical, "audiophile" earbud set and Bose didn't make this as such... So appreciate the QC Earbuds II for what they are - dynamic, close to v-shape tuning, engaging and an entertaining audible experience •The flaws... many have complained and made known about the possible connection issues and more so with iPhones. 14 Pro Max user here - no audio cut-outs, delays or disconnects for me so far (Size)these are not your 5.3g lightweight AirPods Pro 2, these are a bit larger but in no way uncomfortable to me (everyone's different) Build Quality: the case is subpar and in a way underwhelming for Bose's standards, there's no wireless charging (something I don't care about) the case is also on the larger side. •Function: these fall a bit short in day-to-day usability & portability - they don't have multipoint (yet), the left earbud was recently made available as independent use, the Qualcomm series 5 chip in these should in theory allow us to have lossless audio soon (looking forward to it) spatial audio is on the rise but meh I'm not a fan yet, these QC II don't have that if that's your thing... Aside from these "shortcomings" the Bose QuietComfort Earbuds II are my daily drivers, and will be so until something more extraordinary comes along! Sony is about to release the WF-XM5's lets see how they fare against the ANC KING = BOSE •Conclusion: get these... or not! Whatever it is you're looking for in a set of TWS, I'm sure Bose will check some of the very important boxes/needs and wants. That's all folks

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent noise canceling earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable noise canceling earbuds. It has many useful functions like: 1) awareness - you can still faintly hear your surroundings without interfering with the music your listening. 2) complete noise canceling. 3) pause 4) skip to the next song 5) go back to previous songs 6) raise and lower the volume 7) answer phone calls 8) battery power left notifications

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best noise canceling earbuds!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, coming from Bose sport earbuds I was having a lot of issues with connectivity and battery randomly dropping from 100% to 40% in one earbud constantly disconnecting while I’m at the gym unfortunately I had it, and I own a lot of Bose products and they never disappoint. So I purchased this one the sound quality is amazing and noise canceling definitely a plus, stays in my ear without dropping regardless of the movements I do in the gym which is a plus! It’s not gigantic like first quiet comfort earbuds. Worth every penny, very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great ear buds I never own

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very great headphones I recommend quality sound battery life not too bad charging pretty good things like I forgot how many hours but it holds a pretty good charge for a couple days if you don't use them as often

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose quality is exquisite.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the profile. It fits the ears so perfect and makes it so discreet. I also use it when at work on my computer on transparency mode listening to news or music and still aware of what’s going on Rome. Always the best in sound quality. This is my second Bose gadget and will stay with it for the next.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best noise canceling ear buds I have owned.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. Noise cancellation works well. Use them for music, teams calls, phone calls and watching movies. Battery life is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great noise cancelling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for the ear with a comfortable noise level. I used them for 2 days, no signs of battery issues. It uses a usb C charger with a usb connector, easy to charge. I will be sticking with bose products as long as i can

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. The sound quality is awesome whether it’s for music or a phone call. The noise canceling makes it seems as there’s nothing around you. The battery life is awesome. The case only needs to be charged every couple days.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds in the whole world !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many different earbuds and headphones. I have to say that I wasn't sure I would love these Bose QuietComfort Ultra Earbuds as I don't really love any of the earbuds and headphones I own, but I am now sold 100% When they came in the mail I couldn't wait to get them out and try them. I love new technology and especially audio technology, so I dropped everything and got started. The set up was really easy! The sound quality is incredible and I love the different modes. There are a lot of different customizable settings to make thee earbuds my own. When I tried the noise cancelling option, I was shocked that I could not hear one single thing anywhere in my house when I was listening to my music. Without a doubt, these will be my default set of earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best earbuds around!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really pleased with these new Bose earbuds I have the older Bose quite comfort I. The new version are smaller lighter and really the noise cancellation on these are amazing!! I have several Bose products and I won’t buy anything else!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love you, Bose Quiet Comfort Earbuds ♥️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are life-changing. Prior to purchasing these earbuds, I was using the Bose QC45 over-ear headphones and while I love them they would start to make my industrial piercing hurt over time. That being said, I went on a trip to NY recently and didn’t want to deal with the sweat and hurt ears that come with the QC45 over-ears, but wanted to maintain the sound quality I get from the QC45s. So, I bought these. And they are wonderful. I let my partner try them for like 30 seconds and he went out to buy a pair the next day. Tldr; if you like amazing sound quality, great noise cancellation, and the freedom of whipping your head around while listening to music, buy these. Can’t recommend enough.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve ever owned. The noise canceling is awesome on these. Definitely worth the price! I work in the oilfield and wear them at work from time to time and after work everyday and they haven’t let me down yet! I recommend 100%

    I would recommend this to a friend
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